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Unable TO Query Host Name

Networking & Security


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  #1  
Old 25-05-2009
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Join Date: Apr 2009
Posts: 28
Unable TO Query Host Name

I am having a HP laptop & running Windows XP SP2 on it. Suddenly today it was not connecting to the internet. then for checking when i try to see the IPConfig, It gave me the error given below :

An Internal error occurred:The request is not supported.
Please contact Microsoft Product Support Services
Additional Information: Unable to query host name.
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  #2  
Old 25-05-2009
Milton.J's Avatar
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Join Date: Apr 2008
Posts: 3,422
Re: Unable TO Query Host Name

Be sure that TCP/IP is installed om your computer. If yes then run the below command from a DOS prompt :

netsh int ip reset c:\resetlog.txt

When this is done restart your computer & try pinging 127.0.0.1 or the localhost. If that works, try pinging something like google.com.
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  #3  
Old 25-05-2009
Spyrus's Avatar
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Join Date: May 2008
Posts: 3,470
Re: Unable TO Query Host Name

TCP/IP stack repair options for Windows XP SP2.

Quote:
Start, Run, CMD to open a command prompt:
  • In the command prompt window that opens, type the following commands:

    1. Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

    2. Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

    3. Reboot the machine.
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  #4  
Old 25-05-2009
Snake08's Avatar
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Join Date: Apr 2008
Posts: 3,328
Re: Unable TO Query Host Name

Try the following microsoft solution for this :

LINK 1

LINK 2

OR

Turn off the firewall & Try if this does not fix it:

Open a cmd window and type IPCONFIG /ALL enter, and see if all the entries are correct. Then type IPCONFIG /FLUSHDNS enter.

Check the TCP/IP settings for the nic, make sure that the DNS setting is correct and reachable.

If you are running ICS off of another system, reconfigure the ICS setup.
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