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Thread: WSUS Client 0x8024401 error

  1. #1
    Join Date
    May 2008
    Posts
    31

    WSUS Client 0x8024401 error

    The following situation:

    A WSUS server on a Windows 2000 Server installed for different servers and clients to provide updates. . However, It cannot found all clients and some of the clients are not fully integrated.

    Previously i had a SUS server in use with it no problems so far. Others I have a Windows XP client manually with the latest updated AU client but get the following error from client-supplied diagnostic tool:

    Code:
    WSUS Client Diagnostics Tool 
    
    Checking Machine State 
    	 Checking for admin rights to run tool. . . . . . . . . PASS 
    	 Automatic Updates Service is running. . . . . . . . . . PASS 
    	 Background Intelligent Transfer Service is running. . . PASS 
    	 Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS 
    		 This version is WSUS 2.0 
    
    Checking AU Settings 
    	 AU Option is 4: Scheduled Install. . . . . . . . . . . PASS 
    		 Option is from Policy settings 
    
    Checking Proxy Configuration 
    	 Checking for WinHTTP local machine Proxy settings. . . PASS 
    		 WinHTTP local machine access type 
    			 <Direct Connection> 
    		 WinHTTP local machine Proxy. . . . . . . . . . PASS 
    		 WinHTTP local machine Proxy Bypass. . . . . . . PASS 
    	 Checking User IE Proxy settings. . . . . . . . . . . . PASS 
    		 IE proxy user 
    		 webcheck.pallas.com: 8080 
    		 User IE Proxy Bypass 
    		 localhost, 127.0.0.1; [and many many more ...]< local> 
    		 User IE AutoConfig URL Proxy. . . . . . . . . PASS 
    		 IE users AutoDetect 
    		 AutoDetect not in use 
    
    Checking Connection to WSUS / SUS Server 
    		WUServer = http://192.xxx.x.xx
    		 WUStatusServer = http://192.xxx.x.xx
    	 UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS 
    	 Connection to server. . . . . . . . . . . . . . . . . . PASS 
    
    WinHttpDownloadFileToMemory (szURLDest, NULL, 0, NULL, NULL, NULL, 
    
    & download buffer) failed with hr = 0x80190194 
    
    The requested URL on this server is not available.

    A look into the IIS log reveals the following:
    Code:
    2005-08-22 07:10:10 192.168.3.111 - 192.168.3.44 80 HEAD / selfupdate / wuident.cab 0508220710 200 Windows-Update-Agent 
    2005-08-22 07:10:10 192.168.3.111 - 192.168.3.44 80 HEAD / selfupdate/AU/x86/XP/de/wusetup.cab 0508220710 404 Windows-Update-Agent 
    2005-08-22 07:10:10 192.168.3.111 - 192.168.3.44 80 GET / selfupdate/AU/x86/XP/de/wusetup.cab 0508220710 404 Windows-Update-Agent 
    2005-08-22 08:28:18 192.168.3.111 - 192.168.3.44 80 GET / ClientWebService / wusserverversion.xml - 200 Windows-Update-Agent 
    2005-08-22 08:28:18 192.168.3.111 - 192.168.3.44 80 GET / selfupdate/au/x86/xp/en/wuaucomp.cab - 404 Windows-Update-Agent 
    2005-08-22 08:29:57 192.168.3.111 - 192.168.3.44 80 GET / ClientWebService / wusserverversion.xml - 200 Windows-Update-Agent 
    2005-08-22 08:29:57 192.168.3.111 - 192.168.3.44 80 GET / selfupdate/au/x86/xp/en/wuaucomp.cab - 404 Windows-Update-Agent
    Then a quick look at the server and behold! Under the path:
    C: \ Program Files \ Update Services \ SelfUpdate \ au \ x86 \ xp \
    There is only one "s" directory is the only directory and file in the "s" directory is "winhttp.cab". No wonder why he does not find the files.

    Incidentally, I had to manually do it in the IIS virtual directory, which is based on "C: \ Program Files \ Update Services \ SelfUpdate indicates otherwise, the clients were not even listed in WSUS.

    Stand in the WSUS is that the client is listed there, but for some to maintain a status report is not created or can be.

    But why is this so? I have to install it again? what wrong? Or some one have similar problems?

  2. #2
    Join Date
    Jan 2006
    Posts
    4,221

  3. #3
    Join Date
    Apr 2008
    Posts
    3,339

    Re: WSUS Client 0x8024401 error

    This error may occur when access to the Windows Update site is blocked because one or more of the following conditions is true:

    • A firewall on your computer
    • or local network is interfering with your connection to the Windows Update site.
    • The Windows Update Web site is mapped to a specific IP address in the HOSTS file on your computer. Microsoft does not recommend the use of entries for the Windows Update Web site in the HOSTS file because the IP addresses for the site can change. NB: This issue has been reported with Internet enhancement programs (such as TweakMASTER DNS) that can add entries to your HOSTS file without your knowledge.
    • The MTU setting on your router is too high/low.
    • Proxy server settings are interfering with your connection to the Windows Update site.
    • Norton Internet Security 2003 may be blocking access.


    Source: updatexp.com

  4. #4
    Join Date
    May 2008
    Posts
    3,516

    Re: WSUS Client 0x8024401 error

    Remove Windows Update entries from the HOSTS file.

    To remove Windows Update entries from the HOSTS file, follow these steps:

    -Click Start, point to All Programs, point to Accessories, and then click Notepad
    -On the File menu, click Open.
    -In the Files of type box, click All Files.
    -In the Look in box, locate the following folder:

    C:\Winnt\system32\drivers\etc\

    -Double-click to open the hosts file.
    -Remove any lines that contain entries for Windows Update (http://v4.windowsupdate.microsoft.com).
    -On the File menu, click Save.
    -Close Notepad.

    I have seen the 0x80072EFD error resolved by this tip

  5. #5
    Join Date
    May 2008
    Posts
    2,945

    Re: WSUS Client 0x8024401 error

    To run the ipconfig /flushdns command, follow these steps:

    Click Start, and then click Run.
    In the Open box, type cmd, and the click OK.
    At the command prompt, type the following command, and then press ENTER:

    ipconfig /flushdns

    Close the command window.

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