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Adaware won't uninstall

Networking & Security


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  #1  
Old 20-03-2009
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Join Date: Feb 2009
Posts: 4
Adaware won't uninstall
  

Hello

I recently forced the shutdown of Ad-aware by the task manager. Since it impossible to restart the program, delete it or uninstall gives the message its "already in use".

Since then my PC is very slow. I checked the processes that use much CPU via the task manager. The process aawservice.exe (related to Ad-aware?) Is the one that uses more memory.

I can stop the process but it will revive immediately. I can not lower the priority as "access denied".

If someone sees a solution, thank you to me know!

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  #2  
Old 20-03-2009
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Join Date: May 2008
Posts: 2,944
Re: Adaware won't uninstall

If you want to remove our product, try these alternatives:
  1. Click "uninstall Ad-Aware" in the lavasoft folder of your start menu

  2. If it does not work, open your control panel, click add/remove programs and locate Ad-Aware SE

  3. If it still does not work, locate and run (double-click) the file "unwise.exe" (the .exe might not be shown). It should be found in C:\program files\lavasoft\Ad-Aware SE [Personal/Plus/Professional]\

If that does not work, or if you get a message saying something like "Can't find Install.log," perform a manual uninstall, which is not a very difficult procedure. Do the following:

1. Click on "my computer" and navigate to your Lavasoft Ad-Aware folder (C:\program files\lavasoft\ad-aware \

2. Run the file unregaaw.exe

3. Delete the entire ad-aware folder

4. Delete your Lavasoft Ad-Aware link in your start menu (if present)

5. Delete the Ad-Aware icon(s) from your desktop(if present)

6. Navigate to C:\Documents and Settings\[User Name]\Application Data\Lavasoft and delete the entire Lavasoft folder.

7. Empty your trash bin

8. Reboot.
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  #3  
Old 20-03-2009
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Join Date: Apr 2008
Posts: 3,418
Re: Adaware won't uninstall

Before uninstalling
  • Go to the start menu, click 'Run...' and type 'services.msc'
  • In the services window, locate 'Ad-Aware Service', select it and
  • click 'Stop'
  • When the service is stopped, click 'Start'
  • Start Ad-Aware again.

See if works then you'll not need to perform uninstall.
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  #4  
Old 20-03-2009
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Join Date: Jan 2006
Posts: 3,773
Re: Adaware won't uninstall

You need to manually uninstall the software. To do this:
  • Click on "My Computer" and locate your Lavasoft Ad-Aware SE folder (C:\program files\lavasoft\ad-aware).
  • Run the file "unregaaw.exe".
  • Delete the entire Ad-Aware SE folder.
  • Delete your Lavasoft Ad-Aware SE link in your Start menu (if present).
  • Delete the Ad-Aware SE icon (s) from your desktop (if present).
  • Navigate to "C:\Documents and Settings\[User Name] \Application Data\Lavasoft" and delete the entire Lavasoft folder.
  • Empty your trash bin.
  • Reboot your computer.
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