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Thread: Adaware won't uninstall

  1. #1
    Join Date
    Feb 2009
    Posts
    4

    Adaware won't uninstall

    Hello

    I recently forced the shutdown of Ad-aware by the task manager. Since it impossible to restart the program, delete it or uninstall gives the message its "already in use".

    Since then my PC is very slow. I checked the processes that use much CPU via the task manager. The process aawservice.exe (related to Ad-aware?) Is the one that uses more memory.

    I can stop the process but it will revive immediately. I can not lower the priority as "access denied".

    If someone sees a solution, thank you to me know!

  2. #2
    Join Date
    May 2008
    Posts
    2,945

    Re: Adaware won't uninstall

    If you want to remove our product, try these alternatives:

    1. Click "uninstall Ad-Aware" in the lavasoft folder of your start menu

    2. If it does not work, open your control panel, click add/remove programs and locate Ad-Aware SE

    3. If it still does not work, locate and run (double-click) the file "unwise.exe" (the .exe might not be shown). It should be found in C:\program files\lavasoft\Ad-Aware SE [Personal/Plus/Professional]\


    If that does not work, or if you get a message saying something like "Can't find Install.log," perform a manual uninstall, which is not a very difficult procedure. Do the following:

    1. Click on "my computer" and navigate to your Lavasoft Ad-Aware folder (C:\program files\lavasoft\ad-aware \

    2. Run the file unregaaw.exe

    3. Delete the entire ad-aware folder

    4. Delete your Lavasoft Ad-Aware link in your start menu (if present)

    5. Delete the Ad-Aware icon(s) from your desktop(if present)

    6. Navigate to C:\Documents and Settings\[User Name]\Application Data\Lavasoft and delete the entire Lavasoft folder.

    7. Empty your trash bin

    8. Reboot.

  3. #3
    Join Date
    Apr 2008
    Posts
    3,425

    Re: Adaware won't uninstall

    Before uninstalling

    • Go to the start menu, click 'Run...' and type 'services.msc'
    • In the services window, locate 'Ad-Aware Service', select it and
    • click 'Stop'
    • When the service is stopped, click 'Start'
    • Start Ad-Aware again.


    See if works then you'll not need to perform uninstall.

  4. #4
    Join Date
    Jan 2006
    Posts
    3,798

    Re: Adaware won't uninstall

    You need to manually uninstall the software. To do this:

    • Click on "My Computer" and locate your Lavasoft Ad-Aware SE folder (C:\program files\lavasoft\ad-aware).
    • Run the file "unregaaw.exe".
    • Delete the entire Ad-Aware SE folder.
    • Delete your Lavasoft Ad-Aware SE link in your Start menu (if present).
    • Delete the Ad-Aware SE icon (s) from your desktop (if present).
    • Navigate to "C:\Documents and Settings\[User Name] \Application Data\Lavasoft" and delete the entire Lavasoft folder.
    • Empty your trash bin.
    • Reboot your computer.

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