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Thread: Remote Assistance Problem in Windows Xp

  1. #1
    Join Date
    Feb 2009

    Remote Assistance Problem in Windows Xp

    Hello everyone and thank you in advance for the answers. I am a network administrator and I am facing a situation which is quite bizarre. On one of my user's Comouter which has Windows XP Pro SP2 installed and I cannot find the "Use Remote" (right click on desktop - properties). on the Desktop So I do not know how to Solve this please help me out

  2. #2
    Join Date
    Feb 2008

    Re: Remote Assistance Problem in Windows Xp

    Hello, you may Need To restore the shortcut Remote Desktop Connection from the Start menu

    To do thsi In Windows Explorer,

    • right-click on \ Inetpub \ Adminscripts, and then click Sharing and Security.
    • On the Security tab, click Add, type
    • System
    • then click OK.

    Hope it Will Help You

  3. #3
    Join Date
    May 2008

    Re: Remote Assistance Problem in Windows Xp

    Although the Start menu shortcut and the Remote tab have not been installed, the Remote Desktop Connection application itself is installed. The user interface elements may be hidden if the permissions on the \Inetpub directory or the \Inetpub\Adminscripts directory deny full control to the Local System account.

    To restore the Remote tab on the System Properties page

    • In Windows Explorer, right-click %windir%\System32\remotepg.dll, and then click Open With.
    • Click Open With, click Select the program from a list, and then click OK.
    • Click Browse, navigate to %windir%\System32\regsvr32.exe, and select this file.

    • Click Open, click OK, and then click OK again.

  4. #4
    Join Date
    Jan 2006

    Re: Remote Assistance Problem in Windows Xp

    Hello, You can run the Remote Desktop client from the command line using the "mstsc" command. Run mstsc /? for command syntax.

    Otherwise Go to the "C:\Windows\System32" folder and find the "mstsc.exe"
    file. Right click on the file and select "Create shortcut". Move that shortcut to the "C:\Documents and Settings\All Users\Start Menu\Programs Accessories\Communications" folder. The system may tell you that you need to make this short cut on the desktop. Answer yes, then simply cut the shortcut from the desktop and paste in the Communications folder. Rename the shortcut "Remote Desktop Connection". You also may need to be an
    administrator to do this...

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