Printer Problems on Network

**Amaresh** · 26-02-2009

Help please!

I ma completely messed up on network.
Initially my computer has stopped printing through printer and now I am unable to connect to the internet. The printer is going through the cases as it is printing but nothing is happening. I also try to start my dsl by acquiring network address but no solution;

**Milton.J** · 26-02-2009

In order to install a network printer, you must know your printer's Manufacturer, Model Name, and IP Address.
The Manufacturer and Model Name can be found on the printer case, an example is HP LaserJet 4000N .
The IP Address can be found on a label attached to the printer. An example of the IP Address is 141.161.888.999.

Setting Up a Network Printer

1. Click on the Start button, then click Control Panel, then click Printers and Faxes, then click Add Printer.

2. A new Add Printer Wizard window opens. Click Next to start.

3. Select Local printer attached to this computer. Make sure Automatically detect and install my Plug and Play printer is NOT checked.

4. Then click Next to continue.

5. We will create a new port for your network printer. Select Create a new port.

6. Beside Type of Port, click on the down arrow, then click on Standard TCP/IP Port.

7. Click Next to continue.

8. A new Add Printer Port Wizard will open. Click Next to continue.

9. You must now type your printer's IP Address in the Printer Name or IP Address field.

10. The Port Name will automatically be filled when you enter the IP Address. Do not change the Port Name.

11. Click Next to continue.

12. If you have problem, then you will see the screen on the right. This means that the IP Address for the printer is NOT available on the network. Select the Back button and make sure you entered the correct IP Address. Check to see that your network printer is powered on and displays a 'ready' status.

13. if you don't have problems, Windows XP will scan the network to find your printer's IP Address. This may take a few seconds. Select Finish to continue.

14. You must now select the printer's manufacturer and model. Windows XP will automatically select the detected manufacturer and printer driver. Normally, you will not have to change this selection.

15. OPTIONAL: If your printer is listed but you have more than one printer model to choose from, please select the model with PS, if available.

16. IF your network printer is NOT automatically detected, select the Windows Update button to find the proper software drivers.
If your printer is not automatically recognized using Windows Update, please call your Help Desk.

17. You will be prompted to confirm the selected printer driver. Make sure Keep existing driver is selected, then click Next to continue.

18. You will be prompted to assign the printer a Name. You can use the default name, or add more info to indicate the printer location, such as My Office, Hallway, Foyer, Room 222, etc.

19. Select Yes if you want to use the printer as the default printer. Click Next to continue.

20. You will be prompted to share the network printer. Do NOT share the network printer.

21. Click Next to continue.

22. You will be prompted to print a test page. Select Yes, then click Next.

23. Check your network printer to make sure your page printed. Select Yes when prompted to confirm a successful test page.

24. Click on the Finish button to complete the Add Printer Wizard.

**Spyrus** · 26-02-2009

1. Log on to your computer as an administrator. For more information, see Access the administrator account from the Welcome screen.

2.Click Start, and then click Printers and Faxes.
Depending on your computer settings or your version of Microsoft Windows XP, you may have to access the Printers and Faxes option through the Control Panel.

3.In the Printers and Faxes window, right-click your printer, and then click Sharing.

4.In the My Printer Properties dialog box, click Share this printer.

5.On the Specify a Printer page, click Browse for a printer, and then click Next.

6.On the Browse for Printer page, under Microsoft Windows Network, expand any groups you see by clicking the plus sign next to the group name. Then select your printer. Click Next.

7.In the Connect to Printer dialog box, click Yes.

8.On the Completing the Add Printer Wizard page, click Finish.

You are now ready to print to the network printer, just as you would to a printer that is attached directly to your computer.

Repeat these steps for each computer on your home network to connect them to the shared printer.

**Snake08** · 26-02-2009

Please download Malwarebytes Anti-Malware and save it to your desktop..

Make sure you are connected to the Internet.
Double-click on Download_mbam-setup.exe to install the application.
When the installation begins, follow the prompts and do not make any changes to default settings.
When installation has finished, make sure you leave both of these checked:
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware
Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
If an update is found, the program will automatically update itself.
Press the OK button to close that box and continue.
If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
Make sure the "Perform Quick Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
Click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.