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Old 28-01-2012
Join Date: Dec 2011
Posts: 2
Re: Firefox thunderbird can't delete emails help!

Originally Posted by colden View Post
TBird is "for the birds." I'm looking for a decent email program that won't refuse to delete email or go through contortions by selectively eliminating add-ons one-by-one until nirvana is reached. This has happened with several versions of Thunderbird. By the way, closing it down to later delete emails often doesn't work.
Did the Mozilla team develop or install the add-ons in question? No? Then how about either accepting that third-party features come with potential major bugs, or else living without the features and the bugs.

Did you even check whether it ever happens in a long-term use of safe mode (a few days would be best)? Safe mode disables all add-ons and plugins for you.
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Old 19-03-2014
Join Date: Mar 2014
Posts: 1
Re: Firefox thunderbird can't delete emails help!

I've had similar problems with T'bird - emails won't delete, phanton message in an empty trash box, seven emails (totally blank) appeared dated 1970, so I've been round and round the 'net looking for the response. Here is what worked for me -

1. I decided to use Mozbackup as my starting point, before re-booting my PC.
2. So I closed T'bird so's I could use Mozbackup.
3. T'bird closed but Mozbackuop wouldn't run, said T'bird was still open.
4. Opened task manager (I'm still using XP Pro SP3) and saw the T'bird application was still active, although not on the task-bar.
5. Clicked end task, T'bird dropped off the task manager.
6. Ran Mozbackup.
7. Out of curiosity, re-opened T'bird - everything was working fine, the phantom messages all gone and delete worked.

So I thought it worth recording for anyone else having the same problem - it seems that T'bird was stuck in some sort of loophad gotten confused and simply closing from within T'bird didn't work. Who knows?
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