DVD and CD drives have become invisible

[Seraphim]

Hello! I need your help, no longer do that. The other day my computer was infected with a virus, the problem is that since my computer became infected my DVD drives and CD (both LG) have disappeared, do not appear on " My computer "or the" Device Manager ", also have tried using" add hardware but does not appear either.

you can help me?

[SergioSantos]

Check if they appear in the bios. If not in the bios, then see if they are reviewed in internal connection of the same

If appear in the bios but not in the system try to repair the system as follows:

Home-run-cmd, when you see the console writes the command SFC / scannow, you need the CD of Windows you have installed, once completed writes EXIT to finish.

[Theodot]

Hi, thank you for your reply. I have checked the Bios nothing appears, I looked cables just in case but that everything's fine.


What can I do?

[vickysingh99]

Fix for missing DVD/CD drives.

Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG
You should have 3 boxes on the bottom in NOTEPAD.
1)Filename : fixcd.reg
2)Save as type: all files
3)Encoding: ANSI
If you do not change it from txt type to All files type, then the file will actually be fixcd.reg.txt, this won't accomplish the desired result

Double click on the file and say yes to the merge into registry question.

----------------------- Use text after this line, contents of FIXCD.REG -----------------------------



REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]