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unable to connect to server... error 0x800ccc0e

MS Office Support


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  #1  
Old 06-05-2008
Mike
 
Posts: n/a
unable to connect to server... error 0x800ccc0e

Running XP pro, SP2 with all updates. Office 2000 with all office updates
applied. I have 7 mail accounts setup, all sending and receiving, POP3..some
ports configured outside the default values as outliend by the respective
ISP's, and server tineouts set to 2 minutes.

Each day, one of the 7 mail accounts will stop sending/receveing with the
popup dialog error of "unable to connect to server... error 0x800ccc0e". The
fix is to delete the mail account and re-add. I have run the Norton removal
utility to remove all prior Norton/Symantec products version. There is no
anti-virus running currently. I have un-installed and re-installed Office
2000 but same condition exists. There is no one specific mail account that
has a problem it seems to randomly pick one of the 7 each day. Help?????????
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  #2  
Old 07-05-2008
Milly Staples [MVP - Outlook]
 
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Re: unable to connect to server... error 0x800ccc0e


Checking 7 accounts with a server timeout of 2 minutes is beyond unreasonable. You have your accounts stepping on each other and I am not suprised at the error. Try increasing each account to no less than 10 minutes. This will allow Outlook 2000 (really old - later versions do a better job of send/receive) to poll each account, conduct the handshake, get the mail, and disconnect before going on to the next account.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Mike asked:

| Running XP pro, SP2 with all updates. Office 2000 with all office
| updates applied. I have 7 mail accounts setup, all sending and
| receiving, POP3..some ports configured outside the default values as
| outliend by the respective ISP's, and server tineouts set to 2
| minutes.
|
| Each day, one of the 7 mail accounts will stop sending/receveing with
| the popup dialog error of "unable to connect to server... error
| 0x800ccc0e". The fix is to delete the mail account and re-add. I
| have run the Norton removal utility to remove all prior
| Norton/Symantec products version. There is no anti-virus running
| currently. I have un-installed and re-installed Office 2000 but same
| condition exists. There is no one specific mail account that has a
| problem it seems to randomly pick one of the 7 each day.
| Help?????????
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