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Word 2003 Stopped Working

MS Office Support


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  #1  
Old 23-01-2008
PerfectReign
 
Posts: n/a
Word 2003 Stopped Working

Having an issue with Word 2003 on one of my Vista systems.

I installed Office 2003 Pro. Excel, Outlook are both working fine. Word -
however - seemst to crash before even starting. I have not ever been able
to launch it outside of safe mode. I searched and can only find Italian
people having this issue.

(My other Vista system works fine with Office 2003 as does one of my Win2K
systems.)

Here's the error message in the control center...

Product
Microsoft Office Word

Problem
Stopped working

Date
1/22/2008 9:19 AM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 11.0.8169.0
Application Timestamp: 465f2a40
Fault Module Name: WINWORD.EXE
Fault Module Version: 11.0.8169.0
Fault Module Timestamp: 465f2a40
Exception Code: c0000005
Exception Offset: 008dd0ac
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033

Extra information about the problem
LCID: 1033
Brand: Office11Crash
skulcid: 1033
Bucket ID: 517604011




--
www.perfectreign.com
linux - because friends don't let friends use windows
www.opensuse.org
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  #2  
Old 23-01-2008
nimd4
 
Posts: n/a
Re: Word 2003 Stopped Working


It's a long shot, but maybe installing a Service Pack?..:)

HOW TO OBTAIN AND INSTALL OFFICE 2003 SERVICE PACK 3
'Download details: Office 2003 Service Pack 3 (SP3)'
(http://tinyurl.com/2dv2hw)

OFFICE 2003 SERVICE PACK 3 FOR MULTILINGUAL USER INTERFACE PACK
'Download details: Office 2003 Service Pack 3 (SP3) for Multilingual
User Interface Pack' (http://tinyurl.com/yv63mv)


--
nimd4
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  #3  
Old 23-01-2008
PerfectReign
 
Posts: n/a
Re: Word 2003 Stopped Working

nimd4 wrote:

>
> It's a long shot, but maybe installing a Service Pack?..:)
>
> HOW TO OBTAIN AND INSTALL OFFICE 2003 SERVICE PACK 3
> 'Download details: Office 2003 Service Pack 3 (SP3)'
> (http://tinyurl.com/2dv2hw)
>
> OFFICE 2003 SERVICE PACK 3 FOR MULTILINGUAL USER INTERFACE PACK
> 'Download details: Office 2003 Service Pack 3 (SP3) for Multilingual
> User Interface Pack' (http://tinyurl.com/yv63mv)
>
>


I have Service pack 3 installed.

Thanks.


--
www.perfectreign.com
linux - because friends don't let friends use windows
www.opensuse.org
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  #4  
Old 23-01-2008
Bob I
 
Posts: n/a
Re: Word 2003 Stopped Working



PerfectReign wrote:
> nimd4 wrote:
>
>
>>It's a long shot, but maybe installing a Service Pack?..:)
>>
>>HOW TO OBTAIN AND INSTALL OFFICE 2003 SERVICE PACK 3
>>'Download details: Office 2003 Service Pack 3 (SP3)'
>>(http://tinyurl.com/2dv2hw)
>>
>>OFFICE 2003 SERVICE PACK 3 FOR MULTILINGUAL USER INTERFACE PACK
>>'Download details: Office 2003 Service Pack 3 (SP3) for Multilingual
>>User Interface Pack' (http://tinyurl.com/yv63mv)
>>
>>

>
>
> I have Service pack 3 installed.
>
> Thanks.
>
>



Perhaps a printer is the problem? Or a driver?

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  #5  
Old 23-01-2008
nimd4
 
Posts: n/a
Re: Word 2003 Stopped Working


Found an Italian link (that I don't understand :)):


Code:
--------------------
http://www.hwupgrade.it/forum/showthread.php?t=1425307
--------------------
> A lot of people in Italy have this problem linked to smart tags options
> menu.



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nimd4
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  #6  
Old 23-01-2008
PerfectReign
 
Posts: n/a
Re: Word 2003 Stopped Working

Bob I wrote:

>
>
> PerfectReign wrote:
>> nimd4 wrote:
>>
>>
>>>It's a long shot, but maybe installing a Service Pack?..:)
>>>
>>>HOW TO OBTAIN AND INSTALL OFFICE 2003 SERVICE PACK 3
>>>'Download details: Office 2003 Service Pack 3 (SP3)'
>>>(http://tinyurl.com/2dv2hw)
>>>
>>>OFFICE 2003 SERVICE PACK 3 FOR MULTILINGUAL USER INTERFACE PACK
>>>'Download details: Office 2003 Service Pack 3 (SP3) for Multilingual
>>>User Interface Pack' (http://tinyurl.com/yv63mv)
>>>
>>>

>>
>>
>> I have Service pack 3 installed.
>>
>> Thanks.
>>
>>

>
>
> Perhaps a printer is the problem? Or a driver?


Well, I went ahead and uninstalled MSOffice then reinstalled but did not
upgrade to SP3. It works now.

I will wait for SP 3.11 to come out. :P


--
www.perfectreign.com
linux - because friends don't let friends use windows
www.opensuse.org
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  #7  
Old 15-08-2008
Member
 
Join Date: Aug 2008
Posts: 2
same problem, temp solution

I have the same problem: Word 2003 quits automatically at start up on a vista computer. i think it may be related to Office SP3. I tried numerous things upon reading various tech forums to no avail. (Originally I thought it was a conflict with Acrobat 8). Finally, I reinstalled Office and did not update it to SP3, and the problem seems to have gone away (for now). Word is working fine.

Still, I'd welcome additional advice for how to both update my Office to SP3 and not have the problem with Word.

FYI, I am not a techie by any stretch of the imagination. Just wading my way through Vista hell.
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