Outlook 2003 process does not close

Hello,

When I close down Outlook 2003 SP3, the outlook process continues to run and
the Outlook icon remains in the Taskbar. Windows XP Pro SP2 fully patched.

Any ideas?

Thanks, Steve

Some common reasons why Outlook will not shut down completely when you click either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing mail.
7. Skype - check for a new version
8. Infuzer

Hi Milly,

Thanks for the summary, but it would be great to know how to FIX it,
not just why it might happen.

Any steps to follow to resolve the matter?

In my instance, I have Plan Plus v5 for Outlook, and Symantec AV CE,
v10.0.1.1000. Often, when closing Outlook, the taskbar closes, the
Outlook icon is gone from the system tray, and the process
(OUTLOOK.EXE) remains open. Also, regularly the Reminders window from
Outlook will remain open.

It is a problem with how the offending software is written that keeps Outlook open. It is not an Outlook issue per se, but how the other programs release (or in this case) do not release Outlook to close.

[pish]

I have installed a fresh copy of XP Pro SP3 plus all MS updates.

I then installed Office 2003 Pro and applied Office SP2. Outlook worked fine even with McAfee SPAM enabled etc.

At this point I created an image of the system.

I then applied all the remaining MS updates and thats when outlook stopped closing down correctly.

I have since reverted back to the image I created!

[MauMau]

Among the adds-in that cause Otulook 2003 not closing there is i-tunes by Apple

[ipsomatic9]

For us XP Pro with SP3 and Windows 7 Pro 64, we have this problem everytime, no exceptions with AVG 8.5 and 9's plugin.

[SUpER CoP]

Originally Posted by ipsomatic9

For us XP Pro with SP3 and Windows 7 Pro 64, we have this problem everytime, no exceptions with AVG 8.5 and 9's plugin.

You should know that Outlook 2003 as well as Outlook 2007, both are compatible with windows 7, but it's recommended to use Outlook 2007 for better performance. For compatibility, check http://www.microsoft.com/windows/com...Outlook%202003. If you want to continue with Outlook 2003 then update it with service pack 3. Find service pack 3 for Outlook 2003 at http://www.microsoft.com/downloads/d...displaylang=en.