Personal/local settings disappear (e.g. added buttons)

When some collegues add buttons to the toolbar in Word 2007 or Excel 2007,
then these buttons are disappeared after logging out and logging in again
into Windows XP Pro (SP2). This doesn't happen on my computer.

When buttons are added in Word 2007, these modifications are stored in the
file "c:\documents and settings\<user>\local settings\Application
Data\Microsoft\Office\Word.qat". All the files from the profile of a user are
copied to the server during logging out of Windows, except files in the
"local settings"-directory. The files aren't deleted on the computers of many
collegue, but a few collegue have this problem that these files are deleted
and all their settings are disappeared every day.

Why are these settings stored in the "local settings"-directory? How can I
solve this problem?

Note: We have the same problem with some other programs, like MSN Messenger,
mouse settings, etc.

With kind regards,

Marco.

If these files are getting deleted at logoff, a Logoff script could be
written that could copy for the QAT files out to the server.

--
Thank you,
Eric Ashton
Microsoft Office Setup

--
This posting is provided "AS IS" with no warranties, and confers no rights.


"Marco" wrote:

> When some collegues add buttons to the toolbar in Word 2007 or Excel 2007,
> then these buttons are disappeared after logging out and logging in again
> into Windows XP Pro (SP2). This doesn't happen on my computer.
>
> When buttons are added in Word 2007, these modifications are stored in the
> file "c:\documents and settings\<user>\local settings\Application
> Data\Microsoft\Office\Word.qat". All the files from the profile of a user are
> copied to the server during logging out of Windows, except files in the
> "local settings"-directory. The files aren't deleted on the computers of many
> collegue, but a few collegue have this problem that these files are deleted
> and all their settings are disappeared every day.
>
> Why are these settings stored in the "local settings"-directory? How can I
> solve this problem?
>
> Note: We have the same problem with some other programs, like MSN Messenger,
> mouse settings, etc.
>
> With kind regards,
>
> Marco.

One of my collegues has already made a script like this to copy the QAT files
to the original place. But this is not a final solution for our problem. The
modifications in de Word/Excel options are placed into another file, but I
didn't have found out which file. And we have the same problem with other
programs like MSN Messenger, mouse settings, etc.

I should like to know why the data is deleted at some computers/collegues
and on many other computers not.

I don't understand why these settings are stored in the local environment
and not in the global. When I go to another computer for a day I should like
to have the same settings. Maybe it's more an Windows XP problem than a
Office problem???

With kind regards, Marco.


"Eric Ashton" wrote:

> If these files are getting deleted at logoff, a Logoff script could be
> written that could copy for the QAT files out to the server.
>
> --
> Thank you,
> Eric Ashton
> Microsoft Office Setup
>
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> "Marco" wrote:
>
> > When some collegues add buttons to the toolbar in Word 2007 or Excel 2007,
> > then these buttons are disappeared after logging out and logging in again
> > into Windows XP Pro (SP2). This doesn't happen on my computer.
> >
> > When buttons are added in Word 2007, these modifications are stored in the
> > file "c:\documents and settings\<user>\local settings\Application
> > Data\Microsoft\Office\Word.qat". All the files from the profile of a user are
> > copied to the server during logging out of Windows, except files in the
> > "local settings"-directory. The files aren't deleted on the computers of many
> > collegue, but a few collegue have this problem that these files are deleted
> > and all their settings are disappeared every day.
> >
> > Why are these settings stored in the "local settings"-directory? How can I
> > solve this problem?
> >
> > Note: We have the same problem with some other programs, like MSN Messenger,
> > mouse settings, etc.
> >
> > With kind regards,
> >
> > Marco.