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OUTLOOK ERROR PLEASE HELP Office12Crash

MS Office Support


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  #1  
Old 27-09-2007
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Join Date: Oct 2005
Posts: 30
OUTLOOK ERROR PLEASE HELP Office12Crash

I’m using MS Office 2007 on my Vista Ultimate system with Outlook. I don’t have any problem with mails but whenever I try adding new email address it gives me the following error message:

Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6023.5000
Application Timestamp: 46574050
Fault Module Name: OUTLFLTR.DLL
Fault Module Version: 12.0.4326.0
Fault Module Timestamp: 44c81343
Exception Code: c0000005
Exception Offset: 0004acff
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Can anyone please tell me what is wrong and how can I fix it? Many thanks.

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  #2  
Old 14-11-2007
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Join Date: Oct 2005
Posts: 61
RE: OUTLOOK ERROR PLEASE HELP Office12Crash

Hey even I’m facing the same problem with my outlook. It started just couple of days and the error appears only while sending or receiving mails. When I checked the Event Viewer for more info, I got this:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 11.0.8169.0
Application Timestamp: 465f28e3
Fault Module Name: StackHash_17aa
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 17aa
Additional Information 2: ae8cf607cba91f218af2353578575c39
Additional Information 3: 8893
Additional Information 4: d4b534322f4d278f2ce40d7069552817


Before the problem started, the very first time I received error saying “Outlook has stopped working”. It started appearing every time I launch Outlook.

Please help.
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  #3  
Old 29-11-2007
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Join Date: Nov 2004
Posts: 18
RE: OUTLOOK ERROR PLEASE HELP Office12Crash

I guess the problem is with Outlook and Vista compatibility. Even I’m having the same problem since I upgraded my system to Vista. In my case outlook just crashes as soon as I try to send & receive mails. Hope Microsoft must do something with this.
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