sku112.cab

IN MAY WE PURCHASED A NEW COMPUTER. WINDOWS XP. WE PURCHASED AN OFFICE
HOME AND STUDENT CD. WHILE TRYING TO LOAD IT WE GET ERROR 1311 SKU112.CAB
NOT FOUND. NOTHING I HAVE TRYED HAS HELPED.

The .cab file is indicative of Office 2003 Standard (retail). Uninstall all
trial versions and any incomplete installations, then try again.

--

JoAnn Paules
Microsoft MVP - Publisher

How to ask a question
http://support.microsoft.com/kb/555375



"DLPHILLIPS" <DLPHILLIPS@discussions.microsoft.com> wrote in message
news:D3021A63-7D77-447D-851C-0B7EECE8F56A@microsoft.com...
> IN MAY WE PURCHASED A NEW COMPUTER. WINDOWS XP. WE PURCHASED AN OFFICE
> HOME AND STUDENT CD. WHILE TRYING TO LOAD IT WE GET ERROR 1311
> SKU112.CAB
> NOT FOUND. NOTHING I HAVE TRYED HAS HELPED.

Joann: Same problem. Have been running Word 2000 for years and now trying to
run the 2003 update. I guess you're saying to uninstall Word 2000 and then
run the update? If so, how do I make sure I don't lose any of my Word setup
files, etc? Thanks.


"JoAnn Paules" wrote:

> The .cab file is indicative of Office 2003 Standard (retail). Uninstall all
> trial versions and any incomplete installations, then try again.
>
> --
>
> JoAnn Paules
> Microsoft MVP - Publisher
>
> How to ask a question
> http://support.microsoft.com/kb/555375
>
>
>
> "DLPHILLIPS" <DLPHILLIPS@discussions.microsoft.com> wrote in message
> news:D3021A63-7D77-447D-851C-0B7EECE8F56A@microsoft.com...
> > IN MAY WE PURCHASED A NEW COMPUTER. WINDOWS XP. WE PURCHASED AN OFFICE
> > HOME AND STUDENT CD. WHILE TRYING TO LOAD IT WE GET ERROR 1311
> > SKU112.CAB
> > NOT FOUND. NOTHING I HAVE TRYED HAS HELPED.
>

Do you mean you're trying to install the 2003 upgrade?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Escritor" <Escritor@discussions.microsoft.com> wrote in message
news:A8346027-0CF8-48B3-B478-A1ED7FA995A2@microsoft.com...
> Joann: Same problem. Have been running Word 2000 for years and now trying
> to
> run the 2003 update. I guess you're saying to uninstall Word 2000 and then
> run the update? If so, how do I make sure I don't lose any of my Word
> setup
> files, etc? Thanks.
>
>
> "JoAnn Paules" wrote:
>
>> The .cab file is indicative of Office 2003 Standard (retail). Uninstall
>> all
>> trial versions and any incomplete installations, then try again.
>>
>> --
>>
>> JoAnn Paules
>> Microsoft MVP - Publisher
>>
>> How to ask a question
>> http://support.microsoft.com/kb/555375
>>
>>
>>
>> "DLPHILLIPS" <DLPHILLIPS@discussions.microsoft.com> wrote in message
>> news:D3021A63-7D77-447D-851C-0B7EECE8F56A@microsoft.com...
>> > IN MAY WE PURCHASED A NEW COMPUTER. WINDOWS XP. WE PURCHASED AN
>> > OFFICE
>> > HOME AND STUDENT CD. WHILE TRYING TO LOAD IT WE GET ERROR 1311
>> > SKU112.CAB
>> > NOT FOUND. NOTHING I HAVE TRYED HAS HELPED.
>>

Yes, I am. Thanks.


"JoAnn Paules" wrote:

> Do you mean you're trying to install the 2003 upgrade?
>
> --
>
> JoAnn Paules
> MVP Microsoft [Publisher]
> Tech Editor for "Microsoft Publisher 2007 For Dummies"
>
>
>
> "Escritor" <Escritor@discussions.microsoft.com> wrote in message
> news:A8346027-0CF8-48B3-B478-A1ED7FA995A2@microsoft.com...
> > Joann: Same problem. Have been running Word 2000 for years and now trying
> > to
> > run the 2003 update. I guess you're saying to uninstall Word 2000 and then
> > run the update? If so, how do I make sure I don't lose any of my Word
> > setup
> > files, etc? Thanks.
> >
> >
> > "JoAnn Paules" wrote:
> >
> >> The .cab file is indicative of Office 2003 Standard (retail). Uninstall
> >> all
> >> trial versions and any incomplete installations, then try again.
> >>
> >> --
> >>
> >> JoAnn Paules
> >> Microsoft MVP - Publisher
> >>
> >> How to ask a question
> >> http://support.microsoft.com/kb/555375
> >>
> >>
> >>
> >> "DLPHILLIPS" <DLPHILLIPS@discussions.microsoft.com> wrote in message
> >> news:D3021A63-7D77-447D-851C-0B7EECE8F56A@microsoft.com...
> >> > IN MAY WE PURCHASED A NEW COMPUTER. WINDOWS XP. WE PURCHASED AN
> >> > OFFICE
> >> > HOME AND STUDENT CD. WHILE TRYING TO LOAD IT WE GET ERROR 1311
> >> > SKU112.CAB
> >> > NOT FOUND. NOTHING I HAVE TRYED HAS HELPED.
> >>
>

Which edition of Office did you buy? Standard, Pro, etc.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Escritor" <Escritor@discussions.microsoft.com> wrote in message
news:4E6C5576-CFF9-433E-B5A4-E3299F48FE9D@microsoft.com...
> Yes, I am. Thanks.
>
>
> "JoAnn Paules" wrote:
>
>> Do you mean you're trying to install the 2003 upgrade?
>>
>> --
>>
>> JoAnn Paules
>> MVP Microsoft [Publisher]
>> Tech Editor for "Microsoft Publisher 2007 For Dummies"
>>
>>
>>
>> "Escritor" <Escritor@discussions.microsoft.com> wrote in message
>> news:A8346027-0CF8-48B3-B478-A1ED7FA995A2@microsoft.com...
>> > Joann: Same problem. Have been running Word 2000 for years and now
>> > trying
>> > to
>> > run the 2003 update. I guess you're saying to uninstall Word 2000 and
>> > then
>> > run the update? If so, how do I make sure I don't lose any of my Word
>> > setup
>> > files, etc? Thanks.
>> >
>> >
>> > "JoAnn Paules" wrote:
>> >
>> >> The .cab file is indicative of Office 2003 Standard (retail).
>> >> Uninstall
>> >> all
>> >> trial versions and any incomplete installations, then try again.
>> >>
>> >> --
>> >>
>> >> JoAnn Paules
>> >> Microsoft MVP - Publisher
>> >>
>> >> How to ask a question
>> >> http://support.microsoft.com/kb/555375
>> >>
>> >>
>> >>
>> >> "DLPHILLIPS" <DLPHILLIPS@discussions.microsoft.com> wrote in message
>> >> news:D3021A63-7D77-447D-851C-0B7EECE8F56A@microsoft.com...
>> >> > IN MAY WE PURCHASED A NEW COMPUTER. WINDOWS XP. WE PURCHASED AN
>> >> > OFFICE
>> >> > HOME AND STUDENT CD. WHILE TRYING TO LOAD IT WE GET ERROR 1311
>> >> > SKU112.CAB
>> >> > NOT FOUND. NOTHING I HAVE TRYED HAS HELPED.
>> >>
>>

"JoAnn Paules" wrote:

> Which edition of Office did you buy? Standard, Pro, etc.
>
>I have XP and a Word 2000 CD. That's what I installed. I don't believe I have Office installed because I only use Word and Excel. Now I'm trying to install Office 2003 (SP3) so I can upgrade Word 2000 to 2003. This is when I get that error msg.

Hi Escritor,

An Office service pack only works on an already installed matching base product to correct issues with that specific product. You
won't be able to achieve an upgrade from an Office 2000 product to an Office 2003 product via a service pack, that would be a
purchased upgrade to a new product (i.e. an Office 2003, or Word 2003 product CD).

The sku112.cab is one of a series of product identifiers that would be on an Office 2003 product CD, in this case the Office 2003
Standard Edition full retail product CD.

==============
>>"Escritor" <Escritor@discussions.microsoft.com> wrote in message news:617FF91F-CED7-4464-891D-87F97B09A323@microsoft.com...
I have XP and a Word 2000 CD. That's what I installed. I don't believe I have Office installed because I only use Word and Excel.
Now I'm trying to install Office 2003 (SP3) so I can upgrade Word 2000 to 2003. This is when I get that error msg. >>
--

Bob Buckland ?:-)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

If you have Excel, the chances are quite high that you have Office. Look in
Add/Remove Programs - what do you see as it relates to Office?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Escritor" <Escritor@discussions.microsoft.com> wrote in message
news:617FF91F-CED7-4464-891D-87F97B09A323@microsoft.com...
>
>
> "JoAnn Paules" wrote:
>
>> Which edition of Office did you buy? Standard, Pro, etc.
>>
>>I have XP and a Word 2000 CD. That's what I installed. I don't believe I
>>have Office installed because I only use Word and Excel. Now I'm trying to
>>install Office 2003 (SP3) so I can upgrade Word 2000 to 2003. This is when
>>I get that error msg.