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Thread: Insert Link Field crashes Word 2007 Consistently

  1. #1
    Join Date
    Aug 2006
    Posts
    332

    Insert Link Field crashes Word 2007 Consistently

    The Word 2007 in my computer is crashing everytime when I click on Insert/QuickParts/Field: link, and then click the Options button, then I will get an error that Microsoft Office Word has encountered a problem and needs to be closed. The Microsoft Office Sessions Event Log reports an Event ID 7001:

    Event Type: Error
    Event Source: Microsoft Office 12 Sessions
    Event Category: None
    Event ID: 7001
    Date: 6/22/2007
    Time: 7:32:45 PM
    User: N/A
    Computer: HOULB32112B
    Description:
    ID: 0, Application Name: Microsoft Office Word, Application Version:
    12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted
    493 seconds with 120 seconds of active time. This session ended with a crash.

    At the same timestamp, the Application Log reports an event ID 1000:

    Event Type: Error
    Event Source: Microsoft Office 12
    Event Category: None
    Event ID: 1000
    Date: 6/22/2007
    Time: 7:32:53 PM
    User: N/A
    Computer: HOULB32112B
    Description:
    Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028, faulting module wwlib.dll, version 12.0.6015.5000, stamp 460d89b2, debug? 0, fault address 0x00a6c3cc.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
    0008: 69 00 63 00 61 00 74 00 i.c.a.t.
    0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
    0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
    0020: 75 00 72 00 65 00 20 00 u.r.e. .
    0028: 20 00 77 00 69 00 6e 00 .w.i.n.
    0030: 77 00 6f 00 72 00 64 00 w.o.r.d.
    0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
    0040: 20 00 31 00 32 00 2e 00 .1.2...
    0048: 30 00 2e 00 34 00 35 00 0...4.5.
    0050: 31 00 38 00 2e 00 31 00 1.8...1.
    0058: 30 00 31 00 34 00 20 00 0.1.4. .
    0060: 34 00 35 00 34 00 32 00 4.5.4.2.
    0068: 38 00 30 00 32 00 38 00 8.0.2.8.
    0070: 20 00 69 00 6e 00 20 00 .i.n. .
    0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
    0080: 62 00 2e 00 64 00 6c 00 b...d.l.
    0088: 6c 00 20 00 31 00 32 00 l. .1.2.
    0090: 2e 00 30 00 2e 00 36 00 ..0...6.
    0098: 30 00 31 00 35 00 2e 00 0.1.5...
    00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
    00a8: 20 00 34 00 36 00 30 00 .4.6.0.
    00b0: 64 00 38 00 39 00 62 00 d.8.9.b.
    00b8: 32 00 20 00 66 00 44 00 2. .f.D.
    00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
    00c8: 20 00 30 00 20 00 61 00 .0. .a.
    00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
    00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
    00e0: 20 00 30 00 30 00 61 00 .0.0.a.
    00e8: 36 00 63 00 33 00 63 00 6.c.3.c.
    00f0: 63 00 0d 00 0a 00 c.....

  2. #2
    Join Date
    Nov 2005
    Posts
    930

    Re: Insert Link Field crashes Word 2007 Consistently

    Even I was facing similar issue and I also want to know what is the solution to fix this problem? The event view log shows:

    ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 22864 seconds with 4200 seconds of active time. This session ended with a crash.

    Event ID: 7001

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