We want to upgrade from Office 2003 to Office 2007. Except for document scanning, everything is working fine. If I am trying to scan from the Canon printer, the program shuts down. I am able to scan into the clip organizer with no issues and 2003 version worked fine too. I have downloaded the firmware for out printer and I made sure that it is the latest one. Below is the event log message that I am getting:
Faulting application mspscan.exe, version 12.0.4518.1014, stamp 4541757d, faulting module msvcr80.dll, version 8.0.50727.762, stamp 45712238, debug? 0, fault address 0x00014ca3.
Can anyone please help me out? Thanks.