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Thread: New Office Updates Failed with Code 57A

  1. #1
    Join Date
    Sep 2004
    Posts
    83

    New Office Updates Failed with Code 57A

    I had installed Office Professional 2007 on my system running windows vista. However, i am not able to instal below updates:
    KB934670
    KB934062
    KB934393
    KB934655
    KB934173
    I get error 57A, there is no other information with the error. I have tried downloading all the mentioned updates manually but no luck, i get the same error. Is anyone aware of this error??

  2. #2
    Join Date
    Jun 2006
    Posts
    206
    I was getting the same error message for KB934393, KB934655 and KB934173 but later after carrying out some suggested troubleshooting i found that my account had some problem in accessing RegKeys below HKEY_LOCAL_MACHINE\SOFTWARE \Microsoft\Internet Explorer\MAIN\FeatureControl.

    After taking the ownership of the RegTree and setting the rights for System Account.I was able to install all the updates without any issue. I think you are running in to same case. Just try out what i have mentioned and let me know if that helps.

    Best of luck.

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