Double clicking office documents opens the program but not the doc

We are running office 2007 and 10 out of 20 of us have the following issue:
When we double click a doc (excel, word, etc..) in windows explorer the
program (i.e. word) opens but the doc does not open unless you click file >>
open.

Installing all updates does not help.
Uninstalling and reinstalling office does not help.
repair does not help.
winword /r doesn't help
please don't send replies that are dealing w/ this issue in word 97 :) this
is office 2007.

Try running Office Diagnostics (Start, Program, All Programs, Microsoft
Office, Microsoft Office Tools).
What virus scanner do you have?
Do you have any add-ins for Word, Excel etc installed?

Office passes diagnostics.
no add-ins.
Symantec Antivirus corporate 10.2. Disabling antivirus has no effect.
Thanks

Are these local drive documents or on a network path?
Does each user have a separate normal.dot file?

In Windows, if you delete the File association for Word document then use the Winword /R
from Start=>Run
does it recreate the association?

I think i like where you are headed.
Yes, all the docs are on network drives.
After lots of installs and repairs I"m finding this problem much more
prevalent in excel than any other office app. Anyway... yeah - all docs are
on our file server.
Nothing has been 'messed with' w/ re: to normal.dot. I would imagine all
users (myself being one) have our own normal.dot in
<drive>:\users\{username}\appdata\roaming\microsoft\windows (this is vista).
I don't understand why people keep saying 'recreate the association by
running winword /r'. Obviously the association exists fine because when I
double click a doc or docx microsoft word DOES open -- it just doesn't bring
up the doc. right? Anyway, to answer your question, I've tried that and it
doesn't help. On one guys XP computer (running office 2007) when he
double-clicks and .xls or .xlsx excel opens but the doc doesn't come up - if
he minimized excel then re-maximizes it. Anyway... any more thoughts
appreciated!

There are multiple file associations for Word document types. If you delete, specifically, the .doc association and then run
Winword.exe /r
it tries to repopulate the associations with the default characteristics,

or skip that /r step then try to open a .DOC file from Windows Explorer after deleting the association you should be prompted as to
what program you want to use/set as default for opening .doc files.

If after doing that you don't get the .doc files opened you may also want to check to see what add-ins are running in Word as those
can sometimes intercept the normal run of the app.

Try - <a href="http://www.recoverytoolbox.com/excel.html">xlsx repair</a>, this tool can scans the specified Microsoft Excel worksheet and gets all available information from it, recovered from the damaged folder, a single mouse click is enough to export the data to Microsoft Excel and continue working with it, supports almost all existing versions of XLS and XLSX formats: Microsoft Excel 97, 2000, XP, 2002, 2003 and 2007 (xlsx repair).

[Stathis]

After many tries to solve the current issue, I find the solution !
Try to uninstall (not just disable) and reinstall your Antivirus Program.
It worked for me.

[ewoodpro]

Sounds like the issue I had. Certain Word documents behaved like this. Others were fine. The problematic files, in my case, were not opening because there was a "#" in the filename. When I removed that character, the files opened normally.

[CCD]

I have the same problem...only for Word 2007. I ran Win Fix-it and it made some compatibility adjustment that I cannot undo. My machine is a Vista upgrade to Win 7 and it toggled me into dialog boxes. I now have to approve all Win programs before they open AND Word opens when I double click in explorer but the file does not. I ran the Fixit too long ago to restore so I am wondering if anyone has an idea about how to force Word to accept file open commands from Explorer. MS community forums not much help. TKS

[let98007]

I installed SP3 for Office 2007 8 days ago. Since that time I am unable to open Word documents by double-clicking on the file name in Windows Explorer. The application opens, but the document does not. When I add a document to an email, the recipient does NOT receive the content. Further, the keyboard shortcuts for the menu options (Alt+F +S to Save, Alt+F +P to Print) no longer work.

AFAIK this malady only affects Word but honestly I don't use the other programs often enough to know or care. I run Windows XP SP3 and have Office 2007 Professsional. All files are on a local disk. I've tried all of the suggestions here and none of them have worked. I am working at a client site for a few weeks and didn't bring my install disks. Others here have said a reinstall doesn't fix the problem anyway.

Is there any way to get support from Microsoft? Things were working fine until I installed SP3!