Ken664,
I had another user come to me with the Remove Hidden Data Tool error today. I followed your instructions and checked the Disabled Items from within Word, but there was nothing listed as disabled. I tried the instructions from my previous post about resetting the toolbars and such (which had worked before) -- no luck there, either. Out of frustration, I resorted to creating a new profile and migrating the data from the old to the new one (Desktop items, My Document items, IE Favorites, etc) and this finally fixed the issue.
I want to say that the root cause definitely lies within the profile; however, I don't think anyone has come up with a "magic bullet" solution that takes care of the issue 100% of the time with a scalpel instead of a broadsword (i.e. creating the new profile).
Ryan Tovar, Desktop Technician II
Lower Colorado River Authority
Bookmarks