Hi all. I have seen this addressed before online, but I still don't have a workable solution.
I have an HP laptop using Windows 7 which came with Microsoft Home and Student 2007 trial version. I used the trial and it expired.
For Christmas, My hubby got me Microsoft Home and Student 2010. I can work on in Excel, but when I try to save it I am getting the dreaded error message,
"the setup controller has encountered a problem during install. Please check log files for further nformation on the error."
I tried to unstall the trial version of Home and Student 2007, thinking that could be the problem, but it would not uninstall.
I used the MS Fixit program, and it did uninstall.
I have completely uninstalled and reinstalled MS Home and Student 2010 3 times, and the problem persists.
I noticed on the right side of the task bar, when I click the up arrow, then to customize, it shows
MS Office Client Virtualization Handler, MS Office Click to run download in progress. It seems to be stuck somehow.
Any advice?
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