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It wont accept my product key number

MS Office Support


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  #1  
Old 01-12-2009
laurie
 
Posts: n/a
It wont accept my product key number

I finished the trial time for my Office program and now when I want to
install it, it will not accept my product key number that is attached to the
bottom of my brand new computer. It says the last letter "Z" is not an
acceptable letter or number or something.
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  #2  
Old 01-12-2009
DL
 
Posts: n/a
Re: It wont accept my product key number

The key fixed to your PC is, as it clearly states is for Windows.
Once the Trial has expired you need to uninstall it together with the
Activation assistant via Add/Remove.
Then go and buy the version of Office you require
(You will not lose any Data - amazon.com is one place to buy from)

"laurie" <laurie@discussions.microsoft.com> wrote in message
news:E8AF8518-4568-46CC-81E5-47F189AB3C29@microsoft.com...
>I finished the trial time for my Office program and now when I want to
> install it, it will not accept my product key number that is attached to
> the
> bottom of my brand new computer. It says the last letter "Z" is not an
> acceptable letter or number or something.



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  #3  
Old 01-12-2009
Steve Rindsberg
 
Posts: n/a
Re: It wont accept my product key number

In article <E8AF8518-4568-46CC-81E5-47F189AB3C29@microsoft.com>, Laurie wrote:
> I finished the trial time for my Office program and now when I want to
> install it, it will not accept my product key number that is attached to the
> bottom of my brand new computer.


Because the number on the bottom of your brand new computer is the product key
for Windows, not for Office. The key for Office will be on the Office
packaging somewhere or, if you ordered it online, in the email you received
when you purchased it.





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  #4  
Old 01-12-2009
DL
 
Posts: n/a
Re: It wont accept my product key number

Excepting its a Trial
The key for Office will be on the Office
> packaging somewhere or, if you ordered it online, in the email you
> received
> when you purchased it.


"Steve Rindsberg" <abuse@localhost.com> wrote in message
news:VA.000054ee.333a8ab4@localhost.com...
> In article <E8AF8518-4568-46CC-81E5-47F189AB3C29@microsoft.com>, Laurie
> wrote:
>> I finished the trial time for my Office program and now when I want to
>> install it, it will not accept my product key number that is attached to
>> the
>> bottom of my brand new computer.

>
> Because the number on the bottom of your brand new computer is the product
> key
> for Windows, not for Office. The key for Office will be on the Office
> packaging somewhere or, if you ordered it online, in the email you
> received
> when you purchased it.
>
>
>
>
>



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  #5  
Old 02-12-2009
Steve Rindsberg
 
Posts: n/a
Re: It wont accept my product key number

In article <#OU0dmqcKHA.5568@TK2MSFTNGP02.phx.gbl>, Dl wrote:
> Excepting its a Trial


Woops. Yes. Thanks.

So now there are TWO reasons why the number on the bottom of the computer won't
work. <g>

> The key for Office will be on the Office
> > packaging somewhere or, if you ordered it online, in the email you
> > received
> > when you purchased it.

>
> "Steve Rindsberg" <abuse@localhost.com> wrote in message
> news:VA.000054ee.333a8ab4@localhost.com...
> > In article <E8AF8518-4568-46CC-81E5-47F189AB3C29@microsoft.com>, Laurie
> > wrote:
> >> I finished the trial time for my Office program and now when I want to
> >> install it, it will not accept my product key number that is attached to
> >> the
> >> bottom of my brand new computer.

> >
> > Because the number on the bottom of your brand new computer is the product
> > key
> > for Windows, not for Office. The key for Office will be on the Office
> > packaging somewhere or, if you ordered it online, in the email you
> > received
> > when you purchased it.
> >
> >
> >
> >
> >




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