Publisher 2007 cannot open .pub file but Publisher 2003 can!

Ok, this is a mystery.

I just recently bought Office 2007 Professional. Installed it on my
Vista Business 64 bit O/S laptop and now I cannot open any .pub files
created post 01/01/09 (I seem to be OK with any .pub files created prior
to this date, go figure).

The only message I get from Publisher 2007 after I open this file is
"Publisher cannot open the file.". I have tried opening this from Open
Files menu and also from clicking on the same file from Windows
Explorer.

So I installed Publisher 2003 from my Office 2003 Business suite on the
same laptop. This same file that won't open in Publisher 2007 now OPENS
in Publisher 2003! It's fine, all the content is there, saves ok,
re-open ok, it's a normal .pub file. I tried again in Publisher 2007,
still NO JOY.

The source of this issue came from my colleague who also has a retail
stand alone version of Publisher 2007 as he could not open the same and
other .pub files created post 01/01/09, so we now have 2 different
machines that won't open these .pub files. We could both open these
files about a month ago...so something in the patch from M$ has screwed
him up. Mine is a new laptop so I cannot say at my end but I seem to now
have the same problem with my version of Publisher 2007.

Suffice to say that if I didn't need these files, I would have ignored
them but I need these files to work in Publisher 2007 otherwise what's
the point of having the upgraded suite?

I have put an email call to Microsoft Tech Support but have not heard
back from them yet.

Any tip, hints, fixes would be appreciated. Thxs!

Argh, some of my 2008 files can't open! what the hell is going on here.

There is a known issue and you can request the hotfix. (I had to do it
myself.)

http://support.microsoft.com/kb/972566

Thanks for the quick reply - it's very much appreciated! I'll do the
update as soon as it's emailed to me.

Now I am having problems with converting my .pub files to .pdf files
using the Publisher 2003 on Vista 64.

Oh man, am I starting to hate Vista 64!!! Again, the same file converts
fine to PDF using Acrobat Distiller 8 when I was on XP and now in Vista
64, it's bombing out. Crashes the splwow64.exe.

-%%[ productname: distiller ]%%
%%[page: 1]%%
%%[page: 2]%%
%%[page: 3]%%
%%[page: 4]%%
%%[page: 5]%%
%%[page: 6]%%
%%[page: 7]%%
%%[page: 8]%%
%%[page: 9]%%
%%[ error: ioerror; offendingcommand: imagedistiller; errorinfo:
dctdecodefilter source error or end in scan 0 8x8 block 9710 ]%%

stack:
-dict-

%%[ flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ warning: postscript error. no pdf file produced. ] %%-

It seems to be font related for a header title. As soon as I change the
original font of Lucida to Arial Balck, it converts fine. WTH! Any ideas
here, searching the forums didn't show too much and I am not sure if
this Publisher 2003/2007, Vista 64 or Adobe...:mad:

Ok, for some reason, it only like truetype outline font for the
distiller but not the postscript outline ones. I have no idea why this
difference between the vista setup and my xp setup.:confused:

[bwcc]

We have now over 100 installation of Office 2007 with SP2 at our location.
This problem has just surfaced (not to mention all the other ones w/ O-07) and neither the hotfix or the registry fix works.

Those with Publisher 2003 have no problems opening .pub files - just the ones with Publisher 2007 (from the Office 2007 Suite).

So - next solution MVP?

Neither the "hotfix" nor the registry entry works as a solution.
I can open .pub files all day with '03 - but not with '07.

Next solution MVP??

All files or just some?

There is always the option to uninstall the service pack.

Microsoft Service Pack Uninstall Tool for the 2007 Microsoft Office suite
http://support.microsoft.com/kb/954914/en-us

If you have Norton, it can prevent you from opening Publisher files at times.
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/en-us

--
Mary Sauer
http://msauer.mvps.org/

"undisclosed" wrote in message
news:2eb0eb77bd8cbd3d0281df982bd148b6@nntp-gateway.com...
>
> Neither the "hotfix" nor the registry entry works as a solution.
> I can open .pub files all day with '03 - but not with '07.
>
> Next solution MVP??
>
>
> --
> bwcc