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| Tags: doc file, docx file, excel, word document, xls file, xlsx file |
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#16
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then you should move or copy your personal files off the computer then review your laptops procedures for initiating a "factory restore". most laptops have a special method to initiate a "factory restore" which will revert your laptop to the state from the factory. the procedure will format the hard drive and then "re install" the original programs. ------------------- to me, this is the only option you have because: 1) your restore points go back only a few days and did not resolve the issue. 2) you removed both "office's" and still had the problem. 3) you cleaned the registry and still had the problem so, it's best to restore the laptop to its original and functional state via a "factory restore" or if vista was manually installed on the laptop with windows cd's, the "re-install" vista. but be sure you have the special hardware drivers for your laptop to install also. |
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#17
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| Re: i can't open .doc, .docx, .xls, .xlsx ... files
you're welcome. also, you may want to "make" a restore point yourself after your system is in a perfect state and before you alter it by adding more programs. the o.s. will retain "manually created" restore points longer than the one's it makes. the manual restore point you make soon after you restore the laptop, may help you to circumvent future "factory restores" |
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#18
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| Re: i can't open .doc, .docx, .xls, .xlsx ... files
I had exactly the same problem, but on Windows XP SP3. It may have started when I installed Office 2007 Student & Home edition. I checked the file associations (from the File Types tabbed page on the Folder Options window which can be launched from the Tools menu on an Explorer window) and found that although they looked correct in the list (Microsoft Word Document) when I edited it it said Microsoft Word Viewer (or similar, key term is "Viewer"). I changed to Microsoft Word and then the file could be loaded into Word from the recent documents list and from a shortcut icon. Before I licensed Office I typically viewed Word and Excel docs using free viewers, AbiWord and Gnumeric. I guess it was a hangover from then. |
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