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Thread: Unable to open links in Outlook 2007

  1. #1
    Join Date
    May 2009
    Posts
    2

    Unable to open links in Outlook 2007

    I am running Outlook 2007 on Windows Vista Home Premium. I have been using it for at least a year with no problems. Suddenly I am unable to open any link from Outlook. I get an error message "The operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator". I have no problem in copying the link and opening it in my browser. Please help

  2. #2
    Join Date
    Nov 2005
    Posts
    48
    You can check out the link provided on the below link. It has a fix that works for this issue. I had got the same issue when I was not able to open the same. So I found this link and it has fix on the same. When you apply that it will re-enable the links and this works quiet fine.

    Hyperlinks are not working in Outlook

  3. #3
    Join Date
    May 2009
    Posts
    2

    Re: Unable to open links in Outlook 2007

    Using Vista Home Premium - 6.0.6001 Servcie Pack 1 Build 6001
    Microsoft Outlook 2007.
    Been using this configuration for well over a year with no problem. Whenever I try to open a link contained in an email I get the error message as shown in my initial posing

  4. #4
    Join Date
    Nov 2005
    Posts
    42
    Try to press control and then check again. When you press control you can see the clickable links are activated. You can simply click and it will take you to the web browser.

  5. #5
    Join Date
    Nov 2009
    Posts
    1
    This fix applies to vista and windows 7, that are using outlook/office 2007 with Internet Exploder 8.

    The Problem is-
    "The operation has
    been canceled due to restrictions in effect on this computer. Please
    contact your system administrator".


    The registry fixes on the microsoft site, do not work for vista or windows 7, because the registry structure is different.

    I agree with the user. If you don't have a fix yourself, then don't post a bunch of links chasing people off to other sites. 70% of the world can type into google- "how to make cherry pie" and understand that they get an answer. It's really fcking annoying finding that this site, has the highest google rating and then a bunch of links chasing me to the same place I started- Microsoft's website.
    Bad user for not specifying your version of windows though- it would have cleared up the fact immediately that the fixes they tried chasing you to do not work for your operating system.

    Here's the fix for this simple problem that is caused by installing another browser on vista and 7 and not choosing to make the browser your default. It breaks the cycle and broke the file association of ".html" and the default program used for it.

    Close Outlook- if it's open.
    START
    CONTROL PANEL
    DEFAULT PROGRAMS
    SET PROGRAMS AND ACCESS DEFAULTS
    Click on the little arrow sign on the right, next to CUSTOM
    Where it says- "Choose a default web browser"
    The bubble for "Use my default web browser" is already chosen -I know!
    but still choose Internet Explorer then click apply and okay. This will reset the file association between outlook and IE8.

    Hope this helps any other lost souls googling for repairs...! :P

  6. #6
    Join Date
    Feb 2011
    Posts
    2

    Re: Unable to open links in Outlook 2007

    I have Win7 Ultimate and Outlook 2007. I tried the fix below a few times and am still getting the same message as the OP?

  7. #7
    Join Date
    May 2008
    Posts
    571

    Re: Unable to open links in Outlook 2007

    If you are getting the same error while running the Outlook then it might be possible that you are not having the administrator tight to run the same program. I will advise you to login as System Administrator and give rights to run the same through GPO. So if you can then go through the same and click here to know more about issue.

  8. #8
    Join Date
    Feb 2011
    Posts
    2

    Re: Unable to open links in Outlook 2007

    After much searching I found Microsoft Fixit and it worked.

  9. #9
    Join Date
    Nov 2011
    Posts
    1

    Re: Unable to open links in Outlook 2007

    THE ANSWER

    To Reset Web settings in Windows XP:

    1. Close Outlook
    2. Open Internet Explorer.
    3. On the Tools menu, click Internet Options.
    4. Click the Advanced tab, and then click the Reset button.
    5. Under Internet programs, verify that the correct e-mail program is selected.
    6. Click to select the Internet Explorer should check to see whether it is the default browser check box.
    7. Click Apply, and then click OK.

    If you receive a message when Internet Explorer starts telling you that IE is not currently your default browser, click Yes to make it your default.

  10. #10
    Join Date
    Mar 2012
    Location
    Melbourne Australia
    Posts
    1

    Re: Unable to open links in Outlook 2007

    Hi
    Had the same problem before and resetting websettings change IE to default none worked .
    I realised I have uninstalled google chrome. if you did .

    Go start
    run type regedit
    hkey local machine/software/classes/htmlfile

    check under default that the name is htmlfile and not chromehtml or firefoxhtml

    if it is not htmlfile right click default, modify and change to htmlfile

    exit reg

    should work

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