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Thread: Could not install the custom actions. The object could not be found

  1. #1
    Join Date
    Aug 2006
    Posts
    124

    Could not install the custom actions. The object could not be found

    I have Office 2007 and recently I started getting the error written in the title whenever I go to work with a message. This error comes up whether I am composing new, replying or forwarding. I dont know where to troubleshoot this issue. I have searched for this error on many websites but I cant find any solution at all. Can anyone please help me out? Thanks.

  2. #2
    Join Date
    Feb 2006
    Posts
    335
    It seems to me that there is something in the active profile that is messing up things. When you make a brand new windows profile, you will not get the error. I didnt find the exact problem causing this error and I dont have time to try and identify it. So, I just created a new clean profile and backed that up as a copy and if I ever should get the error, I can revert to the known good profile.

  3. #3
    Join Date
    Sep 2008
    Posts
    1
    For Vista or Windows Server 2008 users
    Kill outlook.exe
    delete \Users\[user_name]\AppData\Local\Microsoft\FORMS
    restart outlook

    For XP users,
    use path D:\Users\[user_name]\AppData\Local\Microsoft\FORMS

    This should resolve the problem.

  4. #4
    Join Date
    Oct 2008
    Posts
    1

    re: Could not install the custom actions. The object could not be found

    Here is the fixed for Windows XP and it worked just fine on my PC:
    Do the Windows search and you'll find this FRMCACHE.DAT under C:\documents and settings\yourloginusers\local settings\application data\microsoft\forms\FRMCACHE.DAT (go ahead and delete that frmcache.dat) then restart OUTLOOK, it shoud work fine, now.

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