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Microsoft Excel/Words Office12 Crash

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  #1  
Old 18-09-2008
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Join Date: Aug 2006
Posts: 121
Microsoft Excel/Words Office12 Crash

If I am opening my Excel/Words document, then the system will pop a windows which will not be respoding and will give me the below error message:

Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6323.5000
Application Timestamp: 486cf744
Fault Module Name: OLEAUT32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a74f
Exception Code: c0000005
Exception Offset: 00004580
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 18441
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

I tried to reinstall the Microsoft Office Home and Student many times but nothing it working. Can anyone please help me out? Thanks.

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  #2  
Old 11-03-2010
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Join Date: Mar 2010
Posts: 2
re: Microsoft Excel/Words Office12 Crash

Found a solution that worked for me.

I had about the same problem on Windows 2008R2. Actualy The entire office suite (Excel/Word/Outllok) gave me the Office12Crash problem. The problem started appearing after performing a Windows Update. I started uninstalling each one of the updates until the problem was fixed. It appears that uninstalling windows update KB977724 fixed the problem.

Solution: Uninstall windows update KB977724.
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  #3  
Old 30-07-2010
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Join Date: Jul 2010
Posts: 1
re: Microsoft Excel/Words Office12 Crash

I am having the same error when working with Excel. And I don't have the KB977724 update installed. Are you sure it fixed the problem?
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  #4  
Old 31-07-2010
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Join Date: Dec 2007
Posts: 2,273
re: Microsoft Excel/Words Office12 Crash

One of my friend was also having the same issue and all errors referred to the propsys.dll file. Usually propsys.dll is for the Microsoft Property System and it sounds like the dll has become corrupt and somebody referred two links to him that may be of some help for you as well, not exactly the problem you are experiencing, but SHOULD give you some place to start.

http://support.microsoft.com/kb/942146

http://support.microsoft.com/kb/928149
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