Go Back   TechArena Community > Hardware > Motherboard Processor & RAM
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Reply
 
Thread Tools Search this Thread
  #1  
Old 24-04-2014
Member
 
Join Date: Sep 2013
Posts: 24
MSI Z87-G41 audio problem

I have just bought a new computer with MSI Z87-G41 motherboard, 4gb ram, HD 6870 graphics card and intel i5 core processor. After putting everything together the onboard sound on the motherboard is not working at all. Have installed all the latest drivers that I got from the motherboard's manufacturer website along with the latest Realtek audio drivers. I have also checked that the BIOS version is upto-date. Is this a hardware problem or some sort of software side issue? Any ideas
Reply With Quote
  #2  
Old 25-04-2014
Member
 
Join Date: Oct 2005
Posts: 1,206
Re: MSI Z87-G41 audio problem

Well, can you download a linux operating system such as Ubuntu and then restart your computer running from the CD live, but dont install linux. After that can you test the audio settings again whether it is working in linux or not? If it is working then it is a driver problem in your Windows installation but if this is not working then it is surely a hardware related problem. You will need to contact MSI support to RMA the board and get a replacement.
Reply With Quote
  #3  
Old 26-04-2014
Member
 
Join Date: May 2008
Posts: 692
Re: MSI Z87-G41 audio problem

You dont need to install the AMD audio drivers because unless you are going to use HDMI output to a monitor's speakers, it is not needed at all. You must be able to right click on any of the audio device in Device Manager and disable any one of them easily. Can you try to take out the video card and then run the onboard graphics. After that remove the audio and graphics drivers and then install the latest one for the similar devices and check if you are getting any audio?
Reply With Quote
  #4  
Old 26-04-2014
Member
 
Join Date: May 2009
Posts: 999
Re: MSI Z87-G41 audio problem

I was also facing the same problem with this same model motherboard and was going to ask MSI about replacing my motherboard. But I remember that I have got a CD in with the motherboard box that came along with it. I removed all the latest audio drivers and then inserted this CD and installed the audio drivers and to my surprise the audio started working. This is an old audio driver version 6.0.1.6959 that I have installed and the latest ones are not working it seems.
Reply With Quote
Reply

  TechArena Community > Hardware > Motherboard Processor & RAM
Tags: , , ,



Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "MSI Z87-G41 audio problem"
Thread Thread Starter Forum Replies Last Post
Windows XP audio device disappears from audio properties, suspected .dll problem Cris Han Windows XP Support 1 21-03-2013 04:53 PM
E71 audio problem Jona-thon Portable Devices 8 12-07-2011 12:04 PM
Dvd to xvid/ac3, audio problem Rivan Windows Software 6 04-05-2010 11:09 AM
Audio - Sound Effects Problem (how to speed up Audio (voice))? Breckon Windows XP Support 3 09-02-2009 09:52 AM
I have a problem with my audio.. plz help! anthony80p Portable Devices 1 13-10-2008 01:46 PM


All times are GMT +5.5. The time now is 06:19 PM.