I acquired a HT-C6950W from Harvey Norman final week and am having trouble upgrading the firmware. When I decide on to overhaul by the web I get a blunder inform telling me: "Model insight in redesign record tries not to match with your player". Although it is a HT-C6950W the firmware on it is in fact "HTB-C6930WWB-1011.4". I have messaged Samsung but haven't caught anything back fro over a week now. I have looked for the firmware on Samsungs site but the model tries not to exist. Could whoever serve some useful purpose? One final indicate is that I am quite baffled with the DLNA playback not supporting Pause.