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Amd sempron pin bent problem

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  #1  
Old 04-06-2010
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Join Date: Mar 2010
Posts: 67
Amd sempron pin bent problem

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I have installed the AMD Sempron processor, I don't know about the location and contacts, if I got any issue. So, I need to know what to do? where I would made the calls in the difficult situation, please help me with the contact address(id) so that I can send it to the AMD and they can fix the issue .

Quote:
Processor specification:
Assembled in Malaysia
There is a no written in the midst of pin array as:27973
Copyright 2001 AMD
Where there is written AMD Sempron
There is a big number written
SDA2600AI02BX
LBBWE 0529DPMW
Q381579G53717
I am currently in Kolkata India with my families. Please help me as soon as possible, I will be thankful to you ...

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  #2  
Old 04-06-2010
MrChris-'s Avatar
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Join Date: Apr 2008
Posts: 3,240
Re: Amd sempron pin bent problem

Unless the CPU was packed and covered with the proper protection that in the box it wont be covered by warranty. Did you do the any type of damages yourself or anything the CPU come as in the situation ? I will suggest you, the proper procedure to interact with the support personal and fire your queries regarding the device that you have .You can visit here and will get page on warranty.
http://www.amd.com/us-en/Processors/...7_2139,00.html

And in case, if any help you required then you can make calls very easily ...
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  #3  
Old 04-06-2010
Dr. V
 
Posts: n/a
Re: Amd sempron pin bent problem

These are helpful lines where you can get ever information that you need to know and also can queries about your problem related to your system or associated with the warranty. Please take a look on this ..

New Delhi, India
AMD Far East Ltd.
Hotel Crown Plaza Surya
Business Centre
O Floor, New Friends Colony
New Delhi-110 065
India
View Map
Tel: 011-41672614
Fax:011-41672623


Sales Office


Mumbai, India
AMD Far East Ltd.
Vaibhav Chambers, 5th Floor
Opp. Income Tax Office,
Bandra-Kurla Complex
Bandra (East)
Mumbai-400 051
India
View Map
Tel: 022-30687772
Fax:022-30687768


Sales Office
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  #4  
Old 04-06-2010
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Join Date: Mar 2010
Posts: 50
Re: Amd sempron pin bent problem

Hi all , I have just purchased a Phenom 9750, which contains a broken pin and I think it is not able to use now . if you keep the CPU in your hand then the arrow is in the bottom left corner, the first pin on the left along the bottom row is missing which is placed at the next to the arrow. Before I have to purchase new one ,somebody here are aware about what the activity of that pin was and therefore if this is still possible to work with that processor.

Thanks in advance, any help will be very appreciated.
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  #5  
Old 04-06-2010
Devasis's Avatar
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Join Date: Jan 2008
Posts: 3,371
Re: Amd sempron pin bent problem

I am not sure about the pin concepts and what that exact pin does, But this is the common thing and understanding that if you lost that pin from it's proper place means pin has been bent or broken off and would not be adjust again in the hole, and the processor would perform it's work and may be if you are going to use that forcefully then may be you can lost that processor for next use or any type of repairing. I would suggest you to replace the processor because I have suffered this situation before but I didn't plugged that again and It seems very scck. Maybe there's a method to repair it but I am not sure about that and called the support personals and they fixed the problem ..
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  #6  
Old 08-06-2010
jesse's Avatar
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Join Date: Nov 2005
Posts: 3,015
Re: Amd sempron pin bent problem

This is not a well concept to use a CPU with a broken pin. Primarily, if you have just purchased the CPU and that is already provided with a broken pin,then you should return as soon and get a new CPU or a refund.

if that is not possible and you still running with the pin,try and get it reattached,a jeweler can be able to work for you there .There is one more thing, if you don't have main pin then you should try to use something of actual dimensions. I would suggest you to try if you are unable to do the above and it can be risky for your CPU,motherboard or another components attached with your computer system.

Get a bit of metal which is slightly longer than the pin and put that within the pin hole of the CPU socket into the main board where it would have been. The line up this bit of metal with the lost pin on the CPU and lock the CPU into the main board socket,it should make a interface between that CPU and main board.
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