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very strange phenomena(pc shutdown issue)

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  #1  
Old 23-10-2007
UNIORYOU
 
Posts: n/a
very strange phenomena(pc shutdown issue)

(urgent)
unable to shutdown computer after recovering system.
it restarts right away after shutdown.
here is the confguration I have set to ac power property.

power proterty:home office/desktop

monitor power shutdown:5hours after
Harddisk power shutdown:5hours after
system standby/hybernate:disable

I do not want to revert to version 2002 since I have already updated the
system to version 2005.

is there anyway to restore to normality?

please advise.

System specification
Os media center 2005
HDD 40G
Memory 1Ghz

Many thanx


Reply With Quote
  #2  
Old 23-10-2007
Eric Baines
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

I wonder if, during shutdown, something is failing - and therefore your PC is
restarting (I know that sounds odd...).

Right click on My Computer, Properties, then click the Advanced tab. Click
on Settings on Startup and Recovery. Untick the Automatically restart box. OK
out. Then try to shutdown again.

What you really want is for it to Blue Screen of Death (BSOD) and then you
will see the error message that is causing the failure. Write it down. You
can then google for that, to see what to do next.

"UNIORYOU" wrote:

> (urgent)
> unable to shutdown computer after recovering system.
> it restarts right away after shutdown.
> here is the confguration I have set to ac power property.
>
> power proterty:home office/desktop
>
> monitor power shutdown:5hours after
> Harddisk power shutdown:5hours after
> system standby/hybernate:disable
>
> I do not want to revert to version 2002 since I have already updated the
> system to version 2005.
>
> is there anyway to restore to normality?
>
> please advise.
>
> System specification
> Os media center 2005
> HDD 40G
> Memory 1Ghz
>
> Many thanx
>
>

Reply With Quote
  #3  
Old 23-10-2007
UNIORYOU
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

It still restarted itself right after I shut it down.




"Eric Baines" wrote:

> I wonder if, during shutdown, something is failing - and therefore your PC is
> restarting (I know that sounds odd...).
>
> Right click on My Computer, Properties, then click the Advanced tab. Click
> on Settings on Startup and Recovery. Untick the Automatically restart box. OK
> out. Then try to shutdown again.
>
> What you really want is for it to Blue Screen of Death (BSOD) and then you
> will see the error message that is causing the failure. Write it down. You
> can then google for that, to see what to do next.
>
> "UNIORYOU" wrote:
>
> > (urgent)
> > unable to shutdown computer after recovering system.
> > it restarts right away after shutdown.
> > here is the confguration I have set to ac power property.
> >
> > power proterty:home office/desktop
> >
> > monitor power shutdown:5hours after
> > Harddisk power shutdown:5hours after
> > system standby/hybernate:disable
> >
> > I do not want to revert to version 2002 since I have already updated the
> > system to version 2005.
> >
> > is there anyway to restore to normality?
> >
> > please advise.
> >
> > System specification
> > Os media center 2005
> > HDD 40G
> > Memory 1Ghz
> >
> > Many thanx
> >
> >

Reply With Quote
  #4  
Old 23-10-2007
Eric Baines
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

What happens if you try to shut down by pressing and holding the power button
on the base unit?

Do you have Roxio? -
http://support.microsoft.com/?kbid=311806

http://aumha.org/win5/a/shtdwnxp.htm

If so, I'd try uninstalling it?

Maybe take out any USB devices you don't need?

"UNIORYOU" wrote:

> It still restarted itself right after I shut it down.
>
>
>
>
> "Eric Baines" wrote:
>
> > I wonder if, during shutdown, something is failing - and therefore your PC is
> > restarting (I know that sounds odd...).
> >
> > Right click on My Computer, Properties, then click the Advanced tab. Click
> > on Settings on Startup and Recovery. Untick the Automatically restart box. OK
> > out. Then try to shutdown again.
> >
> > What you really want is for it to Blue Screen of Death (BSOD) and then you
> > will see the error message that is causing the failure. Write it down. You
> > can then google for that, to see what to do next.
> >
> > "UNIORYOU" wrote:
> >
> > > (urgent)
> > > unable to shutdown computer after recovering system.
> > > it restarts right away after shutdown.
> > > here is the confguration I have set to ac power property.
> > >
> > > power proterty:home office/desktop
> > >
> > > monitor power shutdown:5hours after
> > > Harddisk power shutdown:5hours after
> > > system standby/hybernate:disable
> > >
> > > I do not want to revert to version 2002 since I have already updated the
> > > system to version 2005.
> > >
> > > is there anyway to restore to normality?
> > >
> > > please advise.
> > >
> > > System specification
> > > Os media center 2005
> > > HDD 40G
> > > Memory 1Ghz
> > >
> > > Many thanx
> > >
> > >

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  #5  
Old 23-10-2007
Eric Baines
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

Forgot to mention - is there anything funny in the event log -
http://support.microsoft.com/kb/308427/ ?

"UNIORYOU" wrote:

> It still restarted itself right after I shut it down.
>
>
>
>
> "Eric Baines" wrote:
>
> > I wonder if, during shutdown, something is failing - and therefore your PC is
> > restarting (I know that sounds odd...).
> >
> > Right click on My Computer, Properties, then click the Advanced tab. Click
> > on Settings on Startup and Recovery. Untick the Automatically restart box. OK
> > out. Then try to shutdown again.
> >
> > What you really want is for it to Blue Screen of Death (BSOD) and then you
> > will see the error message that is causing the failure. Write it down. You
> > can then google for that, to see what to do next.
> >
> > "UNIORYOU" wrote:
> >
> > > (urgent)
> > > unable to shutdown computer after recovering system.
> > > it restarts right away after shutdown.
> > > here is the confguration I have set to ac power property.
> > >
> > > power proterty:home office/desktop
> > >
> > > monitor power shutdown:5hours after
> > > Harddisk power shutdown:5hours after
> > > system standby/hybernate:disable
> > >
> > > I do not want to revert to version 2002 since I have already updated the
> > > system to version 2005.
> > >
> > > is there anyway to restore to normality?
> > >
> > > please advise.
> > >
> > > System specification
> > > Os media center 2005
> > > HDD 40G
> > > Memory 1Ghz
> > >
> > > Many thanx
> > >
> > >

Reply With Quote
  #6  
Old 23-10-2007
UNIORYOU
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

szAppName : moviemk.exe szAppVer : 2.1.4026.0 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000

BCCode : 10000050 BCP1 : CDCDCDF1 BCP2 : 00000000 BCP3 : BF8011A3
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
BCCode : 10000050 BCP1 : CDCDCDF1 BCP2 : 00000000 BCP3 : BF8011A3
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
BCCode : 1000008e BCP1 : C0000005 BCP2 : BF849652 BCP3 : EBB30C40
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1


C:\DOCUME~1\RYOU\LOCALS~1\Temp\WERb713.dir00\moviemk.exe.mdmp
C:\DOCUME~1\RYOU\LOCALS~1\Temp\WERb713.dir00\appcompat.txt
C:\DOCUME~1\RYOU\LOCALS~1\Temp\WERf6b1.dir00\moviemk.exe.mdmp
C:\DOCUME~1\RYOU\LOCALS~1\Temp\WERf6b1.dir00\appcompat.txt
C:\DOCUME~1\RYOU\LOCALS~1\Temp\WER230e.dir00\Mini101407-01.dmp
C:\DOCUME~1\RYOU\LOCALS~1\Temp\WER230e.dir00\sysdata.xml
C:\DOCUME~1\RYOU\LOCALS~1\Temp\WER26ce.dir00\Mini101607-01.dmp
C:\DOCUME~1\RYOU\LOCALS~1\Temp\WER26ce.dir00\sysdata.xml

<error messages before system recovery>

I typed chkdsk instead of r when recovering my system. I wonder if that made
any difference to cause the shutdown problem.

memory module was going crazy . I had the pc vendor to reinstall it for me
that I need to recover my system.

no 'bsod'' was seen thus no error messages recorded.


"Eric Baines" wrote:

> I wonder if, during shutdown, something is failing - and therefore your PC is
> restarting (I know that sounds odd...).
>
> Right click on My Computer, Properties, then click the Advanced tab. Click
> on Settings on Startup and Recovery. Untick the Automatically restart box. OK
> out. Then try to shutdown again.
>
> What you really want is for it to Blue Screen of Death (BSOD) and then you
> will see the error message that is causing the failure. Write it down. You
> can then google for that, to see what to do next.
>
> "UNIORYOU" wrote:
>
> > (urgent)
> > unable to shutdown computer after recovering system.
> > it restarts right away after shutdown.
> > here is the confguration I have set to ac power property.
> >
> > power proterty:home office/desktop
> >
> > monitor power shutdown:5hours after
> > Harddisk power shutdown:5hours after
> > system standby/hybernate:disable
> >
> > I do not want to revert to version 2002 since I have already updated the
> > system to version 2005.
> >
> > is there anyway to restore to normality?
> >
> > please advise.
> >
> > System specification
> > Os media center 2005
> > HDD 40G
> > Memory 1Ghz
> >
> > Many thanx
> >
> >

Reply With Quote
  #7  
Old 23-10-2007
Eric Baines
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

How about the other suggestions I made?

Your error codes seem to be pointing at Movie maker?

If you were having problems with your memory, you could try some memory
diagnostic sofware:-
http://www.memtest.org/ or
http://oca.microsoft.com/en/windiag.asp

If you were having disk problems, you could try CHKDSK again?




"UNIORYOU" wrote:

> szAppName : moviemk.exe szAppVer : 2.1.4026.0 szModName : hungapp
> szModVer : 0.0.0.0 offset : 00000000
>
> BCCode : 10000050 BCP1 : CDCDCDF1 BCP2 : 00000000 BCP3 : BF8011A3
> BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
> BCCode : 10000050 BCP1 : CDCDCDF1 BCP2 : 00000000 BCP3 : BF8011A3
> BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
> BCCode : 1000008e BCP1 : C0000005 BCP2 : BF849652 BCP3 : EBB30C40
> BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
> BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000
> BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
>
>
> C:\DOCUME~1\RYOU\LOCALS~1\Temp\WERb713.dir00\moviemk.exe.mdmp
> C:\DOCUME~1\RYOU\LOCALS~1\Temp\WERb713.dir00\appcompat.txt
> C:\DOCUME~1\RYOU\LOCALS~1\Temp\WERf6b1.dir00\moviemk.exe.mdmp
> C:\DOCUME~1\RYOU\LOCALS~1\Temp\WERf6b1.dir00\appcompat.txt
> C:\DOCUME~1\RYOU\LOCALS~1\Temp\WER230e.dir00\Mini101407-01.dmp
> C:\DOCUME~1\RYOU\LOCALS~1\Temp\WER230e.dir00\sysdata.xml
> C:\DOCUME~1\RYOU\LOCALS~1\Temp\WER26ce.dir00\Mini101607-01.dmp
> C:\DOCUME~1\RYOU\LOCALS~1\Temp\WER26ce.dir00\sysdata.xml
>
> <error messages before system recovery>
>
> I typed chkdsk instead of r when recovering my system. I wonder if that made
> any difference to cause the shutdown problem.
>
> memory module was going crazy . I had the pc vendor to reinstall it for me
> that I need to recover my system.
>
> no 'bsod'' was seen thus no error messages recorded.
>
>
> "Eric Baines" wrote:
>
> > I wonder if, during shutdown, something is failing - and therefore your PC is
> > restarting (I know that sounds odd...).
> >
> > Right click on My Computer, Properties, then click the Advanced tab. Click
> > on Settings on Startup and Recovery. Untick the Automatically restart box. OK
> > out. Then try to shutdown again.
> >
> > What you really want is for it to Blue Screen of Death (BSOD) and then you
> > will see the error message that is causing the failure. Write it down. You
> > can then google for that, to see what to do next.
> >
> > "UNIORYOU" wrote:
> >
> > > (urgent)
> > > unable to shutdown computer after recovering system.
> > > it restarts right away after shutdown.
> > > here is the confguration I have set to ac power property.
> > >
> > > power proterty:home office/desktop
> > >
> > > monitor power shutdown:5hours after
> > > Harddisk power shutdown:5hours after
> > > system standby/hybernate:disable
> > >
> > > I do not want to revert to version 2002 since I have already updated the
> > > system to version 2005.
> > >
> > > is there anyway to restore to normality?
> > >
> > > please advise.
> > >
> > > System specification
> > > Os media center 2005
> > > HDD 40G
> > > Memory 1Ghz
> > >
> > > Many thanx
> > >
> > >

Reply With Quote
  #8  
Old 31-10-2007
Supercip
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

My pc reports no blue screen.
I shut down, and remain off, but if I hybernate the system, at the end of
hybernation it shuts down, and after one second it turn in on again.
I've called Intel (my mainboard) but the say that depends from the Operating
system.
They know the problem but they don't know how to solve it.
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  #9  
Old 31-10-2007
Eric Baines
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

What happens if you use Standby instead?

"Supercip" wrote:

> My pc reports no blue screen.
> I shut down, and remain off, but if I hybernate the system, at the end of
> hybernation it shuts down, and after one second it turn in on again.
> I've called Intel (my mainboard) but the say that depends from the Operating
> system.
> They know the problem but they don't know how to solve it.

Reply With Quote
  #10  
Old 01-11-2007
Supercip
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

It go in standby, remain on and blank the screen.
It not exit from standby until I click or touch the keyboard.

"Eric Baines" wrote:
> What happens if you use Standby instead?


> "Supercip" wrote:
> > My pc reports no blue screen.
> > I shut down, and remain off, but if I hybernate the system, at the end of
> > hybernation it shuts down, and after one second it turn in on again.
> > I've called Intel (my mainboard) but the say that depends from the Operating
> > system.
> > They know the problem but they don't know how to solve it.

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  #11  
Old 01-11-2007
Eric Baines
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

It sounds like standby is working perfectly. What is wrong with that? Why
don't you use standby rather than hibernate?

"Supercip" wrote:

> It go in standby, remain on and blank the screen.
> It not exit from standby until I click or touch the keyboard.
>
> "Eric Baines" wrote:
> > What happens if you use Standby instead?

>
> > "Supercip" wrote:
> > > My pc reports no blue screen.
> > > I shut down, and remain off, but if I hybernate the system, at the end of
> > > hybernation it shuts down, and after one second it turn in on again.
> > > I've called Intel (my mainboard) but the say that depends from the Operating
> > > system.
> > > They know the problem but they don't know how to solve it.

Reply With Quote
  #12  
Old 01-11-2007
Supercip
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

The standby lef the pc on.
I want to hibernate it to left it off for more hours.
To another pc, after the shutdown, it stop, shutdown, ... and after a second
it turn itself on and restart.
There's a patch???

"Eric Baines" wrote:

> It sounds like standby is working perfectly. What is wrong with that? Why
> don't you use standby rather than hibernate?
>
> "Supercip" wrote:
>
> > It go in standby, remain on and blank the screen.
> > It not exit from standby until I click or touch the keyboard.
> >
> > "Eric Baines" wrote:
> > > What happens if you use Standby instead?

> >
> > > "Supercip" wrote:
> > > > My pc reports no blue screen.
> > > > I shut down, and remain off, but if I hybernate the system, at the end of
> > > > hybernation it shuts down, and after one second it turn in on again.
> > > > I've called Intel (my mainboard) but the say that depends from the Operating
> > > > system.
> > > > They know the problem but they don't know how to solve it.

Reply With Quote
  #13  
Old 01-11-2007
Eric Baines
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

I'm sorry - I don't know about the restart problem.

But standby should switch everything off (screen, disks, fans, everything)
apart from keeping a small amount of power to the RAM to keep the session
data.

I'd have a look in the BIOS to see it there are any power saving settings
for Standby or Hibernate that might help. If not, I'd have a look in power
settings in Control panel, to see if there is anything in there.

I also wonder if you have any periferals which are set to 'wake' the PC -
and which are doing that (eg keyboard, mouse etc). So I'd have a look in
device manager to see if any have power tabs showing as 'allow this device to
wake the PC'?

"Supercip" wrote:

> The standby lef the pc on.
> I want to hibernate it to left it off for more hours.
> To another pc, after the shutdown, it stop, shutdown, ... and after a second
> it turn itself on and restart.
> There's a patch???
>
> "Eric Baines" wrote:
>
> > It sounds like standby is working perfectly. What is wrong with that? Why
> > don't you use standby rather than hibernate?
> >
> > "Supercip" wrote:
> >
> > > It go in standby, remain on and blank the screen.
> > > It not exit from standby until I click or touch the keyboard.
> > >
> > > "Eric Baines" wrote:
> > > > What happens if you use Standby instead?
> > >
> > > > "Supercip" wrote:
> > > > > My pc reports no blue screen.
> > > > > I shut down, and remain off, but if I hybernate the system, at the end of
> > > > > hybernation it shuts down, and after one second it turn in on again.
> > > > > I've called Intel (my mainboard) but the say that depends from the Operating
> > > > > system.
> > > > > They know the problem but they don't know how to solve it.

Reply With Quote
  #14  
Old 01-11-2007
Supercip
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

Despite i've deactivated in bios setting the wake up on lan and any other
think that could wake my pc, in the properties of my Network Adapter in
Systems, there was wake on lan active.
So I've deactivated and all work fine.
Finally I could suspend my pc!!!

Now I've another problem related to.
When I suspend, before that the pc save the memory on disk, it shut down for
a second all the disk, then it turn it on again, an then suspend.
How can I prevent the disk stop before the suspend?


"Eric Baines" wrote:
> I'm sorry - I don't know about the restart problem.
> But standby should switch everything off (screen, disks, fans, everything)
> apart from keeping a small amount of power to the RAM to keep the session
> data.
> I'd have a look in the BIOS to see it there are any power saving settings
> for Standby or Hibernate that might help. If not, I'd have a look in power
> settings in Control panel, to see if there is anything in there.
>
> I also wonder if you have any periferals which are set to 'wake' the PC -
> and which are doing that (eg keyboard, mouse etc). So I'd have a look in
> device manager to see if any have power tabs showing as 'allow this device to
> wake the PC'?
>
> "Supercip" wrote:
>
> > The standby lef the pc on.
> > I want to hibernate it to left it off for more hours.
> > To another pc, after the shutdown, it stop, shutdown, ... and after a second
> > it turn itself on and restart.
> > There's a patch???
> >
> > "Eric Baines" wrote:
> >
> > > It sounds like standby is working perfectly. What is wrong with that? Why
> > > don't you use standby rather than hibernate?
> > >
> > > "Supercip" wrote:
> > >
> > > > It go in standby, remain on and blank the screen.
> > > > It not exit from standby until I click or touch the keyboard.
> > > >
> > > > "Eric Baines" wrote:
> > > > > What happens if you use Standby instead?
> > > >
> > > > > "Supercip" wrote:
> > > > > > My pc reports no blue screen.
> > > > > > I shut down, and remain off, but if I hybernate the system, at the end of
> > > > > > hybernation it shuts down, and after one second it turn in on again.
> > > > > > I've called Intel (my mainboard) but the say that depends from the Operating
> > > > > > system.
> > > > > > They know the problem but they don't know how to solve it.

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  #15  
Old 01-11-2007
Eric Baines
 
Posts: n/a
RE: very strange phenomena(pc shutdown issue)

I'm not sure. It sounds like you are still using hibernate, which I don't
use. That takes a copy of all the session information and saves it to disk,
and then powers down the PC. It sound like this process might have two stages
- maybe getting the PC to a state where it can be hibernated and then writing
the session information to disk as the second stage. This might give the
effect you describe.

I use Standby, which leaves the session information in RAM, but otherwise is
exactly the same as hibernate. I would think that is the way to stop the
effect you describe.

"Supercip" wrote:

> Despite i've deactivated in bios setting the wake up on lan and any other
> think that could wake my pc, in the properties of my Network Adapter in
> Systems, there was wake on lan active.
> So I've deactivated and all work fine.
> Finally I could suspend my pc!!!
>
> Now I've another problem related to.
> When I suspend, before that the pc save the memory on disk, it shut down for
> a second all the disk, then it turn it on again, an then suspend.
> How can I prevent the disk stop before the suspend?
>
>
> "Eric Baines" wrote:
> > I'm sorry - I don't know about the restart problem.
> > But standby should switch everything off (screen, disks, fans, everything)
> > apart from keeping a small amount of power to the RAM to keep the session
> > data.
> > I'd have a look in the BIOS to see it there are any power saving settings
> > for Standby or Hibernate that might help. If not, I'd have a look in power
> > settings in Control panel, to see if there is anything in there.
> >
> > I also wonder if you have any periferals which are set to 'wake' the PC -
> > and which are doing that (eg keyboard, mouse etc). So I'd have a look in
> > device manager to see if any have power tabs showing as 'allow this device to
> > wake the PC'?
> >
> > "Supercip" wrote:
> >
> > > The standby lef the pc on.
> > > I want to hibernate it to left it off for more hours.
> > > To another pc, after the shutdown, it stop, shutdown, ... and after a second
> > > it turn itself on and restart.
> > > There's a patch???
> > >
> > > "Eric Baines" wrote:
> > >
> > > > It sounds like standby is working perfectly. What is wrong with that? Why
> > > > don't you use standby rather than hibernate?
> > > >
> > > > "Supercip" wrote:
> > > >
> > > > > It go in standby, remain on and blank the screen.
> > > > > It not exit from standby until I click or touch the keyboard.
> > > > >
> > > > > "Eric Baines" wrote:
> > > > > > What happens if you use Standby instead?
> > > > >
> > > > > > "Supercip" wrote:
> > > > > > > My pc reports no blue screen.
> > > > > > > I shut down, and remain off, but if I hybernate the system, at the end of
> > > > > > > hybernation it shuts down, and after one second it turn in on again.
> > > > > > > I've called Intel (my mainboard) but the say that depends from the Operating
> > > > > > > system.
> > > > > > > They know the problem but they don't know how to solve it.

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