IR Hardware not detected

I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft Vista
MCE Remote Control and is not detected by the Media Center TV setup program.
Changing the USB port for the ir receiver does not work. I really want to get
this resolved.

Thanks

"Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
news:05208792-50E3-440E-B33D-A9AA4C94FC8C@microsoft.com...
>I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft
>Vista
> MCE Remote Control and is not detected by the Media Center TV setup
> program.
> Changing the USB port for the ir receiver does not work. I really want to
> get
> this resolved.
>
> Thanks
>

Are you sure that USB is enabled in the Motherboard Bios, is USB working? Do
you have a printer or some other device on a USB port that works?

Some things in Vista are different from Windows Media Center 2005 which is
what I am familiar with.

Open the Device Manager (I assume that Vista still has one).

Click the (+) Human Interface Devices. Right click Microsoft eHome Infrared
Transceiver. Uninstall.

Reboot the computer, be sure the IR Transceiver box is plugged into a USB
port before you reboot.

That should reload the Device driver. There is not an install for the IR
Transceiver, as it is a part of the Vista OS.


--
CSM1
http://www.carlmcmillan.com
--

Has it ever worked correctly?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
news:05208792-50E3-440E-B33D-A9AA4C94FC8C@microsoft.com...
>I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft
>Vista
> MCE Remote Control and is not detected by the Media Center TV setup
> program.
> Changing the USB port for the ir receiver does not work. I really want to
> get
> this resolved.
>
> Thanks
>

Do you have the IR emitter pluged into the IR remote so it can change the
STB channels, if not it will not let you set up the STB in TV setup.
"Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
news:05208792-50E3-440E-B33D-A9AA4C94FC8C@microsoft.com...
>I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft
>Vista
> MCE Remote Control and is not detected by the Media Center TV setup
> program.
> Changing the USB port for the ir receiver does not work. I really want to
> get
> this resolved.
>
> Thanks
>

This has nothing to do with the device not being detected by Windows, why
are you assuming he even has an STB, it's not related to the problem.

--

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_________________________________________________________________________________


"Curious" <spammenot@nospam.nospam> wrote in message
news:4DA8D28B-194D-46E0-B0A6-7AE41331DD77@microsoft.com...
> Do you have the IR emitter pluged into the IR remote so it can change the
> STB channels, if not it will not let you set up the STB in TV setup.

Do other USB devices work? Do you have another PC to try the emitter on to
see if it's detected?

--

----
Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question http://support.microsoft.com/kb/555375
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_________________________________________________________________________________


"Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
news:05208792-50E3-440E-B33D-A9AA4C94FC8C@microsoft.com...
>I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft
>Vista
> MCE Remote Control and is not detected by the Media Center TV setup
> program.
> Changing the USB port for the ir receiver does not work. I really want to
> get
> this resolved.
>
> Thanks
>

I actualy thought I was responding to malibu's post. It was my error.
"David B." <brooks.dj@nomail.com> wrote in message
news:ub1ZdZrBIHA.2324@TK2MSFTNGP03.phx.gbl...
> This has nothing to do with the device not being detected by Windows, why
> are you assuming he even has an STB, it's not related to the problem.
>
> --
>
> ----
> Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm
> How to ask a question http://support.microsoft.com/kb/555375
> How to Post http://www.dts-l.org/goodpost.htm
> _________________________________________________________________________________
>
>
> "Curious" <spammenot@nospam.nospam> wrote in message
> news:4DA8D28B-194D-46E0-B0A6-7AE41331DD77@microsoft.com...
>> Do you have the IR emitter pluged into the IR remote so it can change the
>> STB channels, if not it will not let you set up the STB in TV setup.
>

A reply to everybody:

The emitter responds to several of the buttons on the Remote that do not
need Media Center and for example causes IE to come up to its default page
and so it is being detected by the OS, just not Media Center. My USB ports
are all functioning well and I have never had any problems with them. There
is no such thing as an eHome Transceiver in the Human Interface Devices
section (or any other) of my device manager. They are all "USB Human
Interface Device" or
"HID-compliant device" entries.


"Park Hensley" wrote:

> I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft Vista
> MCE Remote Control and is not detected by the Media Center TV setup program.
> Changing the USB port for the ir receiver does not work. I really want to get
> this resolved.
>
> Thanks
>

What emitter are you referring to or are you referring to the MCE IR
receiver?
What happens when you push the green button on our MCE remote?
"Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
news:EA02C4C2-0679-4E03-9511-94FD428EE6BB@microsoft.com...
>A reply to everybody:
>
> The emitter responds to several of the buttons on the Remote that do not
> need Media Center and for example causes IE to come up to its default page
> and so it is being detected by the OS, just not Media Center. My USB ports
> are all functioning well and I have never had any problems with them.
> There
> is no such thing as an eHome Transceiver in the Human Interface Devices
> section (or any other) of my device manager. They are all "USB Human
> Interface Device" or
> "HID-compliant device" entries.
>
>
> "Park Hensley" wrote:
>
>> I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft
>> Vista
>> MCE Remote Control and is not detected by the Media Center TV setup
>> program.
>> Changing the USB port for the ir receiver does not work. I really want to
>> get
>> this resolved.
>>
>> Thanks
>>

I am referring to the MCE IR receiver. Pushing the green button on the remote
starts up Media Center to the initial screen where I could select from the
list of Music, Sports, TV + Movies, etc.

"JW" wrote:

> What emitter are you referring to or are you referring to the MCE IR
> receiver?
> What happens when you push the green button on our MCE remote?
> "Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
> news:EA02C4C2-0679-4E03-9511-94FD428EE6BB@microsoft.com...
> >A reply to everybody:
> >
> > The emitter responds to several of the buttons on the Remote that do not
> > need Media Center and for example causes IE to come up to its default page
> > and so it is being detected by the OS, just not Media Center. My USB ports
> > are all functioning well and I have never had any problems with them.
> > There
> > is no such thing as an eHome Transceiver in the Human Interface Devices
> > section (or any other) of my device manager. They are all "USB Human
> > Interface Device" or
> > "HID-compliant device" entries.
> >
> >
> > "Park Hensley" wrote:
> >
> >> I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft
> >> Vista
> >> MCE Remote Control and is not detected by the Media Center TV setup
> >> program.
> >> Changing the USB port for the ir receiver does not work. I really want to
> >> get
> >> this resolved.
> >>
> >> Thanks
> >>
>

So what does not work since you using the remote you can start MC?.
Are you possibly trying to configure a STB as the source for TV? If so you
also need a IR emitter connected to the IR receiver so that it can control
your STB channels.
"Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
news:A68731C9-D6ED-4AA4-8D80-A7707AE3031C@microsoft.com...
>I am referring to the MCE IR receiver. Pushing the green button on the
>remote
> starts up Media Center to the initial screen where I could select from the
> list of Music, Sports, TV + Movies, etc.
>
> "JW" wrote:
>
>> What emitter are you referring to or are you referring to the MCE IR
>> receiver?
>> What happens when you push the green button on our MCE remote?
>> "Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
>> news:EA02C4C2-0679-4E03-9511-94FD428EE6BB@microsoft.com...
>> >A reply to everybody:
>> >
>> > The emitter responds to several of the buttons on the Remote that do
>> > not
>> > need Media Center and for example causes IE to come up to its default
>> > page
>> > and so it is being detected by the OS, just not Media Center. My USB
>> > ports
>> > are all functioning well and I have never had any problems with them.
>> > There
>> > is no such thing as an eHome Transceiver in the Human Interface Devices
>> > section (or any other) of my device manager. They are all "USB Human
>> > Interface Device" or
>> > "HID-compliant device" entries.
>> >
>> >
>> > "Park Hensley" wrote:
>> >
>> >> I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft
>> >> Vista
>> >> MCE Remote Control and is not detected by the Media Center TV setup
>> >> program.
>> >> Changing the USB port for the ir receiver does not work. I really want
>> >> to
>> >> get
>> >> this resolved.
>> >>
>> >> Thanks
>> >>
>>

After giving the "ir hardware not detected" message, MCE gives me the option
of going back or cancelling the TV Setup; Going back would not solve anything
and clicking cancel gives the message the MCE will not save any of my
configuration of the TV Tuner. I don't know what an STB is, so I can't answer
the question about whether I am trying to configure one. Nothing in the Media
Center Help says anything about STB or needing STB in order to change
channels. Help seems to imply that the Microsoft Vista MCE Remote Control is
all you need to watch TV. The manual that comes with the remote implies the
same thing, again without any mention of something called an STB being
required.

Perhaps it would help if we were using the same terminology. The remote
emits an IR beam and so if something is to be called an IR emitter, I would
think that the remote qualifies. The IR signal is sent to a little plastic
box about an inch long, 1/2 inch wide and 1/4 inch high and is connected to
the computer through a USB port. I would call that the IR Receiver. There is
no way that I can see to connect anything else to either the remote or the
receiver; so right off the bat, I wouldn't see how to connect an STB whatever
it is.

Perhaps you can let me know how I am wrong in what I think the remote can do
(even though it explicitly says on the package that I can watch TV with it)
and how to get whatever else is needed (STB?). Thanks.

"JW" wrote:

> So what does not work since you using the remote you can start MC?.
> Are you possibly trying to configure a STB as the source for TV? If so you
> also need a IR emitter connected to the IR receiver so that it can control
> your STB channels.
> "Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
> news:A68731C9-D6ED-4AA4-8D80-A7707AE3031C@microsoft.com...
> >I am referring to the MCE IR receiver. Pushing the green button on the
> >remote
> > starts up Media Center to the initial screen where I could select from the
> > list of Music, Sports, TV + Movies, etc.
> >
> > "JW" wrote:
> >
> >> What emitter are you referring to or are you referring to the MCE IR
> >> receiver?
> >> What happens when you push the green button on our MCE remote?
> >> "Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
> >> news:EA02C4C2-0679-4E03-9511-94FD428EE6BB@microsoft.com...
> >> >A reply to everybody:
> >> >
> >> > The emitter responds to several of the buttons on the Remote that do
> >> > not
> >> > need Media Center and for example causes IE to come up to its default
> >> > page
> >> > and so it is being detected by the OS, just not Media Center. My USB
> >> > ports
> >> > are all functioning well and I have never had any problems with them.
> >> > There
> >> > is no such thing as an eHome Transceiver in the Human Interface Devices
> >> > section (or any other) of my device manager. They are all "USB Human
> >> > Interface Device" or
> >> > "HID-compliant device" entries.
> >> >
> >> >
> >> > "Park Hensley" wrote:
> >> >
> >> >> I have Vista Ultimate 32-bit. My remote control is a genuine Microsoft
> >> >> Vista
> >> >> MCE Remote Control and is not detected by the Media Center TV setup
> >> >> program.
> >> >> Changing the USB port for the ir receiver does not work. I really want
> >> >> to
> >> >> get
> >> >> this resolved.
> >> >>
> >> >> Thanks
> >> >>
> >>
>

A STB is a TV tuner Set Top Box from a cable or satellite TV company.
"Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
news:21E5DC01-4E9F-4AB0-9C07-508B1FEBB4FE@microsoft.com...
> After giving the "ir hardware not detected" message, MCE gives me the
> option
> of going back or cancelling the TV Setup; Going back would not solve
> anything
> and clicking cancel gives the message the MCE will not save any of my
> configuration of the TV Tuner. I don't know what an STB is, so I can't
> answer
> the question about whether I am trying to configure one. Nothing in the
> Media
> Center Help says anything about STB or needing STB in order to change
> channels. Help seems to imply that the Microsoft Vista MCE Remote Control
> is
> all you need to watch TV. The manual that comes with the remote implies
> the
> same thing, again without any mention of something called an STB being
> required.
>
> Perhaps it would help if we were using the same terminology. The remote
> emits an IR beam and so if something is to be called an IR emitter, I
> would
> think that the remote qualifies. The IR signal is sent to a little plastic
> box about an inch long, 1/2 inch wide and 1/4 inch high and is connected
> to
> the computer through a USB port. I would call that the IR Receiver. There
> is
> no way that I can see to connect anything else to either the remote or the
> receiver; so right off the bat, I wouldn't see how to connect an STB
> whatever
> it is.
>
> Perhaps you can let me know how I am wrong in what I think the remote can
> do
> (even though it explicitly says on the package that I can watch TV with
> it)
> and how to get whatever else is needed (STB?). Thanks.
>
> "JW" wrote:
>
>> So what does not work since you using the remote you can start MC?.
>> Are you possibly trying to configure a STB as the source for TV? If so
>> you
>> also need a IR emitter connected to the IR receiver so that it can
>> control
>> your STB channels.
>> "Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in message
>> news:A68731C9-D6ED-4AA4-8D80-A7707AE3031C@microsoft.com...
>> >I am referring to the MCE IR receiver. Pushing the green button on the
>> >remote
>> > starts up Media Center to the initial screen where I could select from
>> > the
>> > list of Music, Sports, TV + Movies, etc.
>> >
>> > "JW" wrote:
>> >
>> >> What emitter are you referring to or are you referring to the MCE IR
>> >> receiver?
>> >> What happens when you push the green button on our MCE remote?
>> >> "Park Hensley" <ParkHensley@discussions.microsoft.com> wrote in
>> >> message
>> >> news:EA02C4C2-0679-4E03-9511-94FD428EE6BB@microsoft.com...
>> >> >A reply to everybody:
>> >> >
>> >> > The emitter responds to several of the buttons on the Remote that do
>> >> > not
>> >> > need Media Center and for example causes IE to come up to its
>> >> > default
>> >> > page
>> >> > and so it is being detected by the OS, just not Media Center. My USB
>> >> > ports
>> >> > are all functioning well and I have never had any problems with
>> >> > them.
>> >> > There
>> >> > is no such thing as an eHome Transceiver in the Human Interface
>> >> > Devices
>> >> > section (or any other) of my device manager. They are all "USB Human
>> >> > Interface Device" or
>> >> > "HID-compliant device" entries.
>> >> >
>> >> >
>> >> > "Park Hensley" wrote:
>> >> >
>> >> >> I have Vista Ultimate 32-bit. My remote control is a genuine
>> >> >> Microsoft
>> >> >> Vista
>> >> >> MCE Remote Control and is not detected by the Media Center TV setup
>> >> >> program.
>> >> >> Changing the USB port for the ir receiver does not work. I really
>> >> >> want
>> >> >> to
>> >> >> get
>> >> >> this resolved.
>> >> >>
>> >> >> Thanks
>> >> >>
>> >>
>>

On Sat, 6 Oct 2007 16:27:00 -0700, Park Hensley <ParkHensley@discussions.microsoft.com> wrote:

>After giving the "ir hardware not detected" message, MCE gives me the option
>of going back or cancelling the TV Setup; Going back would not solve anything
>and clicking cancel gives the message the MCE will not save any of my
>configuration of the TV Tuner. I don't know what an STB is, so I can't answer
>the question about whether I am trying to configure one. Nothing in the Media
>Center Help says anything about STB or needing STB in order to change
>channels. Help seems to imply that the Microsoft Vista MCE Remote Control is
>all you need to watch TV. The manual that comes with the remote implies the
>same thing, again without any mention of something called an STB being
>required.
>
>Perhaps it would help if we were using the same terminology. The remote
>emits an IR beam and so if something is to be called an IR emitter, I would
>think that the remote qualifies. The IR signal is sent to a little plastic
>box about an inch long, 1/2 inch wide and 1/4 inch high and is connected to
>the computer through a USB port. I would call that the IR Receiver. There is
>no way that I can see to connect anything else to either the remote or the
>receiver; so right off the bat, I wouldn't see how to connect an STB whatever
>it is.
>
>Perhaps you can let me know how I am wrong in what I think the remote can do
>(even though it explicitly says on the package that I can watch TV with it)
>and how to get whatever else is needed (STB?). Thanks.

Set Top Box e.g. digital cable or satellite

What TV are you trying to set up? If not using a STB your only options are cable or antenna. What TV
tuner does your Media Center computer have?
--

Cheers

Nigel Barker
Live from the sunny Cote d'Azur
MCE MVP

While falling asleep last night it came to me what STB means - that it is a
Set Top Box and in my case is the Satellite Receiver that I am using to get
my TV signal. So, now it seems in order to get Media Center Edition to set up
the TV tuner so that I can change channels with the Vista MCE Remote Control,
I also need to get an IR emitter and connect it to the IR Receiver which has
no place to connect anything else to. Please tell me to where to get one of
these things that can connect to something that doesn't have any connections.
Other problems are that since the TV tuner setup does not complete in MCE,
that the schedule of programs cannot be saved and of course MCE cannot be
programmed to record a particular program since it can't change channels and
so on and on.

Thanks.

"Nigel Barker" wrote:

> On Sat, 6 Oct 2007 16:27:00 -0700, Park Hensley <ParkHensley@discussions.microsoft.com> wrote:
>
> >After giving the "ir hardware not detected" message, MCE gives me the option
> >of going back or cancelling the TV Setup; Going back would not solve anything
> >and clicking cancel gives the message the MCE will not save any of my
> >configuration of the TV Tuner. I don't know what an STB is, so I can't answer
> >the question about whether I am trying to configure one. Nothing in the Media
> >Center Help says anything about STB or needing STB in order to change
> >channels. Help seems to imply that the Microsoft Vista MCE Remote Control is
> >all you need to watch TV. The manual that comes with the remote implies the
> >same thing, again without any mention of something called an STB being
> >required.
> >
> >Perhaps it would help if we were using the same terminology. The remote
> >emits an IR beam and so if something is to be called an IR emitter, I would
> >think that the remote qualifies. The IR signal is sent to a little plastic
> >box about an inch long, 1/2 inch wide and 1/4 inch high and is connected to
> >the computer through a USB port. I would call that the IR Receiver. There is
> >no way that I can see to connect anything else to either the remote or the
> >receiver; so right off the bat, I wouldn't see how to connect an STB whatever
> >it is.
> >
> >Perhaps you can let me know how I am wrong in what I think the remote can do
> >(even though it explicitly says on the package that I can watch TV with it)
> >and how to get whatever else is needed (STB?). Thanks.
>
> Set Top Box e.g. digital cable or satellite
>
> What TV are you trying to set up? If not using a STB your only options are cable or antenna. What TV
> tuner does your Media Center computer have?
> --
>
> Cheers
>
> Nigel Barker
> Live from the sunny Cote d'Azur
> MCE MVP
>