windows Explorer has stopped working

The problems you ar edescribeing are serious and I would suggest for the
quickest possible fix. Backup all your important data off of your
laptop. Either external harddrive or CD/DVD. Then get your restore disk
and restore your laptop back to factory.

I am running Vista... each time I try to close an open window, I can the
"explorer has stopped working" error... in the error reporting I got the
below:

Product
Windows Explorer

Problem
Stopped working

Date
13/01/2008 12:19

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 08cbccd1
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Thanks in advance for your help

I had the same problem. My Vista, factory installed on an HP. It works
on the same DSL server in my home as in my office. I live 3 minutes
away from my office. I was beginning to think it was the server,
Verizon, wiring in the building since we have 3 computers with Vista.
At home we have one XP and one Vista. They both work at home. I tried
the solution on the Microsoft support site, Method 3. It works for a
while and then goes down, bringing everone in the office down. We are
reverting to XP PRO on one machine in the office, the main computer.
The computer should be back today and we will see if that one stays up.
Anyway, I am now going to attempt Method 4 from the Microsoft Support
page and see if that works. It takes longer and is more complicated,
but if it works I will be happy but report back here tonight.


--
baperry

Had the same problem recently. Took pooter to Best Buy where I bought it, and
2 Geek Squad guys said that my IE was corrupted, caused by my programs
Registry Mechanic, and Evidence Eliminator (a program that erases alot of
uneeded trash in my computer). I didn't hesitate to uninstall "EE" but
Registry Mech seems to be a long-time classic. Your thoughts??

Every once in a while I get the above message. The most recent, a few
minutes ago I clicked on "Details" and got this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: StackHash_8bef
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8bef
Additional Information 2: 0c3ff5f73931eaab42911d472334dd5f
Additional Information 3: ebb1
Additional Information 4: e3753e0a7a76783844d1f164a7d726e2

Whenever I've had this crash, open programs seem to continue working and
explorer has always re-opened when I click the "restart explorer" button,
but I'm wondering just what might be causing this.

I have this problem on an Ultimate x32 system. The MS technet forum has
many pages of problems and suggestions. It is a problem with Vista, and
MS has no solution to offer as yet. Interestingly, I am also running an
Ult. x64 box and have no problem.


--
Joe_ortho

Glad to hear that the indescribable thing works.

Now if DiskCleanup, as suggested by Colin, doesn't work then:
1. use the good ol' DOS approach, i.e., run Cmd.exe as Administrator,
navigate to the directory, and use the DEL command

or

my favorite, is CCleaner from Piriform. At the to of my "must have"
utilities list is CCleaner. When you see how great it is, then be sure to
visit the Piriform site again and make a donation as this wonderful program
is freeware.

Each time I closed the Windows Explorer after exploring my files. I received
a dialogue box sayinig Windows Explorer has stopped working with 2 options.
1) Check online for a solution and restart the program
2) Restart the program
After I click option 1 nothing happens until recently I realized I actually
have to go the the System & Maintenance page under Problem Reports and
Solutions but unfortunately that didn't solve the problem either.

Sori friends, it took me so long to get back here cos I can't find this post
of mine
I'll bookmark this time and make sure i can find it.
Ok the fault info is as follows:
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: BAE.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 45536bde
Exception Code: c0000005
Exception Offset: 041e16d3
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 3081
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

I hope this is what you are asking for.

[jon08]

Hi there!

I have as well been experiencing the "Windows Explorer has stopped working" message, thus I thought it'd perhaps have been more appropriate to reply to one of these topics instead of opening a new one.

The problem I'm experiencing is that sometimes when I right-click on whatever file (usually a .rar, .exe etc.) and select "Scan for viruses" option by Kaspersky, that's when the Windows Explorer would crash and show the "Windows Explorer has stopped working" msg and then offer to look for solutions.

I'm freshly off re-installing Vista, but it have actually experienced it before re-installing it too. Anybody know what I should do??

Here are the problem signatures for your reference:


Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 01a79240
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1060
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311



Btw, itsme43.... sometimes I get the "Windows Explorer has stopped working" even after closing Firefox and re-opening it right away..........

Do you think I should install the thing you posted?

[itsme43]

I'm having the same problem and here's what I found at http://newsonvista.blogspot.com/2008...d-working.html

Download a file to modify the registry
Download and run a file to modify the registry. To do this follow these steps.

1. Visit the following Microsoft Web site:
http://download.microsoft.com/downlo...MSKB946758.exe (http://download.microsoft.com/downlo...mskb946758.exe)
2. Download the MSKB946758.exe file. Save the file to the desktop.
3. Double-click the MSKB946758.exe file, accept the Microsoft Software License Terms, and then unzip the file to the desktop.
4. Right-click the "Familysafety critical update_explorer crash.reg" file, select Open with, and then click Registry Editor. If you are prompted for an administrator password or for a confirmation User Account Control permission, type the password, or click Continue.
5. When you will receive a message that asks whether you are sure that you want to add the information to the registry, click Yes.

http://download.microsoft.com/downlo...MSKB946758.exe

Jeri

[Worthers]

Hi,

I'm currently experiencing the windows explorer loop from hell, my error is showing as:

Problem signature
Problem Event Name: InPageError
Error Status Code: c0000185
Faulting Media Type: 00000003
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: d6aa
Additional Information 2: 550813108d42c370043e28bb37aac5af
Additional Information 3: d6aa
Additional Information 4: 550813108d42c370043e28bb37aac5af

Extra information about the problem
Bucket ID: 511421


Any ideas what this is??

Thanks

This can be solved. Whenever you receive such message please look out
for 'problem and solution' icon in the system tray immediately after the
problem happened. Following the solution mentioned in that will almost
solve the problem.

For me, explorer is getting restarted because of CLMedia.dll which is
related to CyberLink Powercinema suit. I have installed patch for that
and I didn't get any problems after that. The cause of this is that you
might have set the action to show the icons in thumbnail format which
will be failed by powercinema. So if possible change the view to some
other than thumbnails/tiles.

the link is http://docs.cyberlink.com/oem/microsoft/enu/index.jsp


--
badri

[butlin]

I have posted solution earlier.
there is a program which is not compatible with your windows. So try to find it.
In my case it was FDM (Free Download Manager). I uninstalled it and problem solved. I installed again after a week to confirm and found same result. I tried the same with other systems also and found same result. I downloaded latest version of FDM and installed it with no problem.

[gongotar]

I have a call from a friend,asking me for help about that when he tried
to open a program the Interner Explorer stop working and later said that
the Internet Explorer is restarting..and this occur all the time.