Cannot connect Xbox 360 Elite to Vista Media Center

I have tried connecting my Vista Home Premium laptop to my Xbox 360
with no success. My laptop can 'see' the xbox 360 in the network map,
but the Xbox cannot see the laptop when trying to share media and the
laptop cannot connect when trying to configure the Media Center
Extender for the Xbox. I've seen this problem reported a number of
times, even on this forum, but haven't found any answers on how to
solve it. Any help would be appreciated.

Is your XBOX and computer both connected to your local network?

you need to describe your network in detail. wired? wireless? what
router? uninstall Norton or McAfee, is it a laptop with a
fingerprint reader? without details, you are unlikely to get a
solution.

My home network is running off of a Netgear WNDR3300 wireless N
router. My Xbox 360 is connected via an ethernet cable, and my Laptop
(a Dell XPS 1530) is connected via Wireless-N on the 5 Ghz band. I am
confident that the network modes are intersecting in the router,
because when I look at the network map on my laptop, the Xbox 360 is
visible. My laptop does have a fingerprint reader, though I don't use
it (and hopefully, that is not relevant...).

My laptop is running Vista Home Premium (kept up to date with auto-
update), and I do have the most current edition of Windows Media
Player 11 (11.0.6001.7004) on it. I have explicitly given sharing
authorization to my Xbox through the Laptop's File/Media Sharing
settings. The Windows Media Center Version is 6.0.6001.18000. I
thought it might be helpful to try and uninstall and reinstall Windows
Media Player, but apprently it's a built in part of the Vista OS and I
haven't found the place to try and remove it then reinstall it yet.

I am using the standard Microsoft Firewall, along with Microsoft
Defender and AVG Anti-Virus Free. During my numerous connection
attempts, I have tried disabling all of these, with no success. I
even went into the firewall and manually entered in the port
exceptions listed on the Xbox help screen during connection failure.
The router setup is defaulted to allow UPnP discovery with 30 min
advertisement period and a 4 hop Time to Live.

Please, let me know if there are any other details which might be
relevant.

There was a known problem with HP Fingerprint readers and connecting
Extenders, I don't recall if that also existed with the Dell systems.

If you aren't using the reader, you could try completely removing the
software and see if that helps.

I don't think I'm running any specific software for the fingerprint
reader. I uninstalled the device, but still no luck. One thing I
find odd is that my other computer detects the Xbox and a little
notification call out pops up asking if I want to set up the extender
for the Xbox. My laptop, which has the media and the faster 5 Ghz
connection, never does this.

I meant in the above post that I was trying to uninstall Windows Media
Center, not Windows Media Player...

all fingerprint software poses an issue. check the Dell support page
for your model laptop and find the name of the software and
uninstall it or stop the service.

I uninstalled the programs and restarted the computer, but still could
not connect. I tried connecting via a enthernet cable, and was able
to get the Media Center connected. But once I disconnect and go back
to wireless, I lose the connection again. Is there some setting I
need to adjust to make sure I can connect over the wireless network?

My router is a Netgear WNDR3300 Wireless N Router. Here is the output
from the ipconfig /all:

you mentioned 5GHz - what wireless router are you using?

also, please post the text output of ipconfig /all from the laptop.
instructions on how to do this

try disabling IPv6 on the wireless NIC. do you see the 360 in the
network window?

I do see the Xbox 360, and have explicitly enabled it for sharing.
Should I still diable IPv6?

can you please try this?

what is the IP of the Xbox 360?

The Xbox 360's IP address is: 192.168.1.3

and you have definitely uninstalled the fingerprint reader software?
can you check this again please? not just disabling the device but
UNinstalling the software.

what programs load at startup?

To verify, I reinstalled the fingerprint Software Suite, then
uninstalled it again. I still could not connect. I tried connecting
after reinstalling the software, and I actually made it farther in the
process, to the "configuring extender settings" step. Then I
unistalled the software and could only make it to the "Searching for
extender" step. I then disabled and uninstalled the driver, with no
more success. Between each step I made sure to restart the computer.

My current status is: Software uninstalled, driver uninstalled, and
device disabled.

In my startup folder, I have Cisco VPN Client and the Dell Wireless
USB manager program. The VPN clients starts, but does not
automatically connect. The other programs that start are Steam, AVG
Anti-virus Free, Windows Defender, the Bluetooth manager, and the MS
Office OneNote Side note manager.

I would try exiting the Cisco VPN client completely.

I uninstalled the VPN client, and I still cannot get past the
"searching for extender" step.

did you reset the network stack

open an administrative cmd prompt

netsh winsock reset

restart the computer

any change?

one more thing, if the 360 was setup with an association with the
wired adapter previously as you mentioned, you need to remove it in
the xbox dashboard

On May 13, 2:31*pm, Barb Bowman <b...@nospam.com> wrote:
> did you reset the network stack
>
> open an administrative cmd prompt
>
> netsh winsock reset
>
> restart the computer
>
> any change?
>
> On Wed, 13 May 2009 12:07:45 -0700 (PDT), Michael
>
>
>
>
>
> <mwmarti...@gmail.com> wrote:
> >On May 13, 3:38*am, Barb Bowman <b...@nospam.com> wrote:
> >> I would try exiting the Cisco VPN client completely.
>
> >> On Tue, 12 May 2009 15:42:41 -0700 (PDT), Michael
>
> >> <mwmarti...@gmail.com> wrote:
> >> >On May 9, 3:06*pm, Barb Bowman <b...@nospam.com> wrote:
> >> >> what programs load at startup?
>
> >> >> On Sat, 9 May 2009 09:13:32 -0700 (PDT), Michael
>
> >> >> <mwmarti...@gmail.com> wrote:
> >> >> >My current status is: Software uninstalled, driver uninstalled, and
> >> >> >device disabled.
>
> >> >> --
>
> >> >> Barb Bowman
> >> >> MS-MVP
> >> >>http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> >> >>http://www.digitalmediaphile.com/
> >> >>http://digitalmediaphile.wordpress.com
>
> >> >In my startup folder, I have Cisco VPN Client and the Dell Wireless
> >> >USB manager program. *The VPN clients starts, but does not
> >> >automatically connect. *The other programs that start are Steam, AVG
> >> >Anti-virus Free, Windows Defender, the Bluetooth manager, and the MS
> >> >Office OneNote Side note manager.
>
> >> --
>
> >> Barb Bowman
> >> MS-MVPhttp://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman..mspx...Hide quoted text -
>
> >> - Show quoted text -
>
> >I uninstalled the VPN client, and I still cannot get past the
> >"searching for extender" step.
>
> --
>
> Barb Bowman
> MS-MVPhttp://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspxhttp://www.digitalmediaphile.com/http://digitalmediaphile.wordpress.com- Hide quoted text -
>
> - Show quoted text -

No luck, still can't find the extender.

what do you see in Event Viewers for failure/info?

On Sat, 16 May 2009 08:42:03 -0700 (PDT), Michael
<mwmartin00@gmail.com> wrote:

>
>No luck, still can't find the extender.
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://www.digitalmediaphile.com/
http://digitalmediaphile.wordpress.com