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MTP Device

Media Player


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  #1  
Old 30-06-2008
Darkstream63
 
Posts: n/a
MTP Device

Hi, I'm looking for some help with an issue I have with my MP3 device not
being recognised by my notebook. I have owned the device for several months
and was previously able to successfully download music from my provider, over
time though, I noted the tracks were taking longer to download.
I decided to use Windows XP Error Check utility to help clean-up the drive,
hopefull for better performance. Since the error check, my device is no
longer recognised by my notebook and I have not been able to fix the issue,
despite assistance from both my music provider and my device manufacturer. So
far, I've had no response from my notebook manufacturers user forum.
When I attach the device, a pop-up window states 'Found New Hardware - MTP
Device', but the Device Manager states 'This device cannot start (Code 10)'
and displays a yellow exclamation mark under Portable Devices. I've tried
several times to re-install the drivers and I've also re-installed WMP11
twice, but no difference. The device is recognised on other PC's so I'm
certain it's not that.
Appreciate any help.
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  #2  
Old 06-07-2008
zachd [MSFT]
 
Posts: n/a
Re: MTP Device


Perhaps some incomplete driver install is cached on the system...?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Darkstream63" <Darkstream63@discussions.microsoft.com> wrote in message
news:504330FE-4525-4B38-A127-298D573FDA6F@microsoft.com...
> Hi, I'm looking for some help with an issue I have with my MP3 device not
> being recognised by my notebook. I have owned the device for several
> months
> and was previously able to successfully download music from my provider,
> over
> time though, I noted the tracks were taking longer to download.
> I decided to use Windows XP Error Check utility to help clean-up the
> drive,
> hopefull for better performance. Since the error check, my device is no
> longer recognised by my notebook and I have not been able to fix the
> issue,
> despite assistance from both my music provider and my device manufacturer.
> So
> far, I've had no response from my notebook manufacturers user forum.
> When I attach the device, a pop-up window states 'Found New Hardware - MTP
> Device', but the Device Manager states 'This device cannot start (Code
> 10)'
> and displays a yellow exclamation mark under Portable Devices. I've tried
> several times to re-install the drivers and I've also re-installed WMP11
> twice, but no difference. The device is recognised on other PC's so I'm
> certain it's not that.
> Appreciate any help.


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