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WMP Vista Ultimate (64bit) Codec problem!!!!!????

Media Player


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  #1  
Old 23-06-2008
Murray
 
Posts: n/a
WMP Vista Ultimate (64bit) Codec problem!!!!!????

I am unable to play any music that is either shared in my network or
recorded onto my hard drive by WMP11 in Vista Ultimate. I can see all the
music loaded into my library or on my C drive, I can access the root files
but it keeps telling me this message

Windows Media Player cannot play the file. The Player might not support the
file type or might not support the codec that was used to compress the file.

Now, I know this is not the problem that the file type is incorrect because
there are 6 other computers able to access the 1 TB hard drive where all the
music files are saved in WMA at a VBR 320mbps. The music recorded on my
computer's hard drive is coded by WMP11 so it cannot be in the wrong format.

All the other computers, XP, XP professional, Vista Basic and Vista Home
Premium are able to play any file on this remote (LAN) hard drive, this
Ultimate Vista unit won't. The computer is an HP Pavillion Elite D5000T
running Intel Core 2 Quad CPU 9550 @ 2.83 GHz with 8GB of DDR2-800MHz Dual
Channel RAM with a 1GB NVIDIA GEFORCE 9800GT Video Card. 64 Bit system. It
has 1 TB 7200 RPM drive so the computer is not lacking processing power.

Can anyone tell me why the Media Player will not play the files? I have
already contacted the HP and they logged into the computer and cannot figure
out why this is happening. I cannot try to uninstall the program and
reinstall because i do not have it and it is not on the Microsoft Website as
a standalone. None of the Vista updates are relevant to this version as i
tried those updates but the computer refused them as incompatible. This is
extremely frustrating Help!!!!
--
Murray
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  #2  
Old 25-06-2008
Neil Smith [MVP Digital Media]
 
Posts: n/a
Re: WMP Vista Ultimate (64bit) Codec problem!!!!!????

You might have some problems if the drive appears to be "on another
computer" even though technically it's just out on your network.

This FAQ under "If you want to share files in a monitored folder that
is located on another computer" indicates a registry setting for
'EnableRemoteContentSharing' which might help fix it :

http://www.microsoft.com/windows/win...ing.mspx#q20_3

Nice PC spec BTW ;-)

HTH
Cheers - Neil


On Sun, 22 Jun 2008 12:27:02 -0700, Murray
<Murray@discussions.microsoft.com> wrote:

> I am unable to play any music that is either shared in my network or
>recorded onto my hard drive by WMP11 in Vista Ultimate. I can see all the
>music loaded into my library or on my C drive, I can access the root files
>but it keeps telling me this message
>
>Windows Media Player cannot play the file. The Player might not support the
>file type or might not support the codec that was used to compress the file.
>
>Now, I know this is not the problem that the file type is incorrect because
>there are 6 other computers able to access the 1 TB hard drive where all the
>music files are saved in WMA at a VBR 320mbps. The music recorded on my
>computer's hard drive is coded by WMP11 so it cannot be in the wrong format.
>
>All the other computers, XP, XP professional, Vista Basic and Vista Home
>Premium are able to play any file on this remote (LAN) hard drive, this
>Ultimate Vista unit won't. The computer is an HP Pavillion Elite D5000T
>running Intel Core 2 Quad CPU 9550 @ 2.83 GHz with 8GB of DDR2-800MHz Dual
>Channel RAM with a 1GB NVIDIA GEFORCE 9800GT Video Card. 64 Bit system. It
>has 1 TB 7200 RPM drive so the computer is not lacking processing power.
>
>Can anyone tell me why the Media Player will not play the files? I have
>already contacted the HP and they logged into the computer and cannot figure
>out why this is happening. I cannot try to uninstall the program and
>reinstall because i do not have it and it is not on the Microsoft Website as
>a standalone. None of the Vista updates are relevant to this version as i
>tried those updates but the computer refused them as incompatible. This is
>extremely frustrating Help!!!!

------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
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  #3  
Old 27-06-2008
zachd [MSFT]
 
Posts: n/a
Re: WMP Vista Ultimate (64bit) Codec problem!!!!!????


When you click the "Web Help" button on that Error Dialog, what URL does it
take you to?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Murray" <Murray@discussions.microsoft.com> wrote in message
news:A7E157C9-0126-4834-ADF0-05E23FFFE785@microsoft.com...
> I am unable to play any music that is either shared in my network or
> recorded onto my hard drive by WMP11 in Vista Ultimate. I can see all the
> music loaded into my library or on my C drive, I can access the root files
> but it keeps telling me this message
>
> Windows Media Player cannot play the file. The Player might not support
> the
> file type or might not support the codec that was used to compress the
> file.
>
> Now, I know this is not the problem that the file type is incorrect
> because
> there are 6 other computers able to access the 1 TB hard drive where all
> the
> music files are saved in WMA at a VBR 320mbps. The music recorded on my
> computer's hard drive is coded by WMP11 so it cannot be in the wrong
> format.
>
> All the other computers, XP, XP professional, Vista Basic and Vista Home
> Premium are able to play any file on this remote (LAN) hard drive, this
> Ultimate Vista unit won't. The computer is an HP Pavillion Elite D5000T
> running Intel Core 2 Quad CPU 9550 @ 2.83 GHz with 8GB of DDR2-800MHz Dual
> Channel RAM with a 1GB NVIDIA GEFORCE 9800GT Video Card. 64 Bit system. It
> has 1 TB 7200 RPM drive so the computer is not lacking processing power.
>
> Can anyone tell me why the Media Player will not play the files? I have
> already contacted the HP and they logged into the computer and cannot
> figure
> out why this is happening. I cannot try to uninstall the program and
> reinstall because i do not have it and it is not on the Microsoft Website
> as
> a standalone. None of the Vista updates are relevant to this version as i
> tried those updates but the computer refused them as incompatible. This is
> extremely frustrating Help!!!!
> --
> Murray



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  #4  
Old 27-06-2008
Murray
 
Posts: n/a
Re: WMP Vista Ultimate (64bit) Codec problem!!!!!????

I figured out the problem and it seems to be an operating system instability
issue. I decided that since the computer was brand new that I would perform a
system restore. Once I did that I opened WMP and brought the files into the
library which now worked. I then installed each third party driver for any
add ons while having the player running. This worked. I had a couple of blue
screens and WMP immediate shutdowns since that but it continues to work and
the operating system seems to becoming more and more stable. I am not a huge
fan of Vista. Thanks for the feedback, it is appreciated.
--
Murray


"zachd [MSFT]" wrote:

>
> When you click the "Web Help" button on that Error Dialog, what URL does it
> take you to?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Murray" <Murray@discussions.microsoft.com> wrote in message
> news:A7E157C9-0126-4834-ADF0-05E23FFFE785@microsoft.com...
> > I am unable to play any music that is either shared in my network or
> > recorded onto my hard drive by WMP11 in Vista Ultimate. I can see all the
> > music loaded into my library or on my C drive, I can access the root files
> > but it keeps telling me this message
> >
> > Windows Media Player cannot play the file. The Player might not support
> > the
> > file type or might not support the codec that was used to compress the
> > file.
> >
> > Now, I know this is not the problem that the file type is incorrect
> > because
> > there are 6 other computers able to access the 1 TB hard drive where all
> > the
> > music files are saved in WMA at a VBR 320mbps. The music recorded on my
> > computer's hard drive is coded by WMP11 so it cannot be in the wrong
> > format.
> >
> > All the other computers, XP, XP professional, Vista Basic and Vista Home
> > Premium are able to play any file on this remote (LAN) hard drive, this
> > Ultimate Vista unit won't. The computer is an HP Pavillion Elite D5000T
> > running Intel Core 2 Quad CPU 9550 @ 2.83 GHz with 8GB of DDR2-800MHz Dual
> > Channel RAM with a 1GB NVIDIA GEFORCE 9800GT Video Card. 64 Bit system. It
> > has 1 TB 7200 RPM drive so the computer is not lacking processing power.
> >
> > Can anyone tell me why the Media Player will not play the files? I have
> > already contacted the HP and they logged into the computer and cannot
> > figure
> > out why this is happening. I cannot try to uninstall the program and
> > reinstall because i do not have it and it is not on the Microsoft Website
> > as
> > a standalone. None of the Vista updates are relevant to this version as i
> > tried those updates but the computer refused them as incompatible. This is
> > extremely frustrating Help!!!!
> > --
> > Murray

>
>
>

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