Library dissapeared and now I cannot add to library or share media

Ive encountered some strange issues with WMP11 (on XP) over the past 2 weeks
and Im hoping there's someone out there that can help.

The problem started with my playlists disappearing from my library. When I
noticed this I tried recreating them, but they would not save. A week or so
later I noticed that all my music files were no longer in my library. While
all this was happening my xbox could continue to see all the various media
that was no longer "in" WMP.

A few days ago I noticed that no new media was accessible from my Xbox and
decided to try and troubleshoot the issue. I started by dropping and then
re-adding my media folders to the monitored folders list. However, after
hitting OK and then reopening the Add to Library dialog the montiored list
was completely empty. I cannot get anything to "stick" in the list.

Ive tried various fixes including deleting the WMP DB from
%userprofile%\Local Settings\Application Data\Microsoft\Media Player as
suggested by KB 925718. I've also reinstalled WMP 11 multiple times. I even
removed the Zune UI from my computer thinking they may competing for the same
files even though they had been coexisting happily for months.

At this point I can play music/movies by using File/open but for everything
else (library media sharing etc) the WMP is useless. Im uncertain where to
go from here.

Thanks in Advance for your help.

If you stop the sharing service, rename that WMP DB folder instead of
deleting the file, and then start the player and resetart the sharing
service - does this then work?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Tonyern" <Tonyern@discussions.microsoft.com> wrote in message
news:DE73B94A-E8F0-4D9F-A8CE-BCDE8BAD9569@microsoft.com...
> Ive encountered some strange issues with WMP11 (on XP) over the past 2
> weeks
> and Im hoping there's someone out there that can help.
>
> The problem started with my playlists disappearing from my library. When
> I
> noticed this I tried recreating them, but they would not save. A week or
> so
> later I noticed that all my music files were no longer in my library.
> While
> all this was happening my xbox could continue to see all the various media
> that was no longer "in" WMP.
>
> A few days ago I noticed that no new media was accessible from my Xbox and
> decided to try and troubleshoot the issue. I started by dropping and then
> re-adding my media folders to the monitored folders list. However, after
> hitting OK and then reopening the Add to Library dialog the montiored list
> was completely empty. I cannot get anything to "stick" in the list.
>
> Ive tried various fixes including deleting the WMP DB from
> %userprofile%\Local Settings\Application Data\Microsoft\Media Player as
> suggested by KB 925718. I've also reinstalled WMP 11 multiple times. I
> even
> removed the Zune UI from my computer thinking they may competing for the
> same
> files even though they had been coexisting happily for months.
>
> At this point I can play music/movies by using File/open but for
> everything
> else (library media sharing etc) the WMP is useless. Im uncertain where
> to
> go from here.
>
> Thanks in Advance for your help.

Tonyern:
I just experienced a similar problem with WMP 11 using Win Xp OS.
Similarities include:
1. Monitored folders disappearing until all were gone
2. Unable to add monitored folers
3. Rolling back / reinstalling WMP

Differences include:
1. No xbox
2. Can no longer roll back WMP to point where it no longer showns in
program list

Did you ever solve the problem?
I am at a loss as to what to do next.



"Tonyern" wrote:

> Ive encountered some strange issues with WMP11 (on XP) over the past 2 weeks
> and Im hoping there's someone out there that can help.
>
> The problem started with my playlists disappearing from my library. When I
> noticed this I tried recreating them, but they would not save. A week or so
> later I noticed that all my music files were no longer in my library. While
> all this was happening my xbox could continue to see all the various media
> that was no longer "in" WMP.
>
> A few days ago I noticed that no new media was accessible from my Xbox and
> decided to try and troubleshoot the issue. I started by dropping and then
> re-adding my media folders to the monitored folders list. However, after
> hitting OK and then reopening the Add to Library dialog the montiored list
> was completely empty. I cannot get anything to "stick" in the list.
>
> Ive tried various fixes including deleting the WMP DB from
> %userprofile%\Local Settings\Application Data\Microsoft\Media Player as
> suggested by KB 925718. I've also reinstalled WMP 11 multiple times. I even
> removed the Zune UI from my computer thinking they may competing for the same
> files even though they had been coexisting happily for months.
>
> At this point I can play music/movies by using File/open but for everything
> else (library media sharing etc) the WMP is useless. Im uncertain where to
> go from here.
>
> Thanks in Advance for your help.

If you reset the library--
http://zachd.com/pss/pss.html#medialibrary
, does that get you going again?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"TPN" <TPN@discussions.microsoft.com> wrote in message
news:73D430EB-F850-4899-A6A2-580C4442D64D@microsoft.com...
> Tonyern:
> I just experienced a similar problem with WMP 11 using Win Xp OS.
> Similarities include:
> 1. Monitored folders disappearing until all were gone
> 2. Unable to add monitored folers
> 3. Rolling back / reinstalling WMP
>
> Differences include:
> 1. No xbox
> 2. Can no longer roll back WMP to point where it no longer showns in
> program list
>
> Did you ever solve the problem?
> I am at a loss as to what to do next.
>
>
>
> "Tonyern" wrote:
>
>> Ive encountered some strange issues with WMP11 (on XP) over the past 2
>> weeks
>> and Im hoping there's someone out there that can help.
>>
>> The problem started with my playlists disappearing from my library. When
>> I
>> noticed this I tried recreating them, but they would not save. A week or
>> so
>> later I noticed that all my music files were no longer in my library.
>> While
>> all this was happening my xbox could continue to see all the various
>> media
>> that was no longer "in" WMP.
>>
>> A few days ago I noticed that no new media was accessible from my Xbox
>> and
>> decided to try and troubleshoot the issue. I started by dropping and
>> then
>> re-adding my media folders to the monitored folders list. However, after
>> hitting OK and then reopening the Add to Library dialog the montiored
>> list
>> was completely empty. I cannot get anything to "stick" in the list.
>>
>> Ive tried various fixes including deleting the WMP DB from
>> %userprofile%\Local Settings\Application Data\Microsoft\Media Player as
>> suggested by KB 925718. I've also reinstalled WMP 11 multiple times. I
>> even
>> removed the Zune UI from my computer thinking they may competing for the
>> same
>> files even though they had been coexisting happily for months.
>>
>> At this point I can play music/movies by using File/open but for
>> everything
>> else (library media sharing etc) the WMP is useless. Im uncertain where
>> to
>> go from here.
>>
>> Thanks in Advance for your help.

My attempt at "resetting" the library was to erase from "drive:\Documents and
Settings\user\Local Settings\Application Data\Microsoft\Media Player" all
files, then all files and folders including file "CurrentDatabase_360."

It was understood that WMP would rebuild files upon restart of WMP.
However, upon WMP restart, no files were rebuilt and no folders are retained
when added to monitored folders list.

I did not uninstall "Windows Media Format Runtime 11" at any time and now
cannot because WMP 11 must be uninstalled first.
WMP 11 will not uninstall now (does not disappear from Add/Remove programs
list).

"zachd [MSFT]" wrote:

>
> If you reset the library--
> http://zachd.com/pss/pss.html#medialibrary
> , does that get you going again?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "TPN" <TPN@discussions.microsoft.com> wrote in message
> news:73D430EB-F850-4899-A6A2-580C4442D64D@microsoft.com...
> > Tonyern:
> > I just experienced a similar problem with WMP 11 using Win Xp OS.
> > Similarities include:
> > 1. Monitored folders disappearing until all were gone
> > 2. Unable to add monitored folers
> > 3. Rolling back / reinstalling WMP
> >
> > Differences include:
> > 1. No xbox
> > 2. Can no longer roll back WMP to point where it no longer showns in
> > program list
> >
> > Did you ever solve the problem?
> > I am at a loss as to what to do next.
> >
> >
> >
> > "Tonyern" wrote:
> >
> >> Ive encountered some strange issues with WMP11 (on XP) over the past 2
> >> weeks
> >> and Im hoping there's someone out there that can help.
> >>
> >> The problem started with my playlists disappearing from my library. When
> >> I
> >> noticed this I tried recreating them, but they would not save. A week or
> >> so
> >> later I noticed that all my music files were no longer in my library.
> >> While
> >> all this was happening my xbox could continue to see all the various
> >> media
> >> that was no longer "in" WMP.
> >>
> >> A few days ago I noticed that no new media was accessible from my Xbox
> >> and
> >> decided to try and troubleshoot the issue. I started by dropping and
> >> then
> >> re-adding my media folders to the monitored folders list. However, after
> >> hitting OK and then reopening the Add to Library dialog the montiored
> >> list
> >> was completely empty. I cannot get anything to "stick" in the list.
> >>
> >> Ive tried various fixes including deleting the WMP DB from
> >> %userprofile%\Local Settings\Application Data\Microsoft\Media Player as
> >> suggested by KB 925718. I've also reinstalled WMP 11 multiple times. I
> >> even
> >> removed the Zune UI from my computer thinking they may competing for the
> >> same
> >> files even though they had been coexisting happily for months.
> >>
> >> At this point I can play music/movies by using File/open but for
> >> everything
> >> else (library media sharing etc) the WMP is useless. Im uncertain where
> >> to
> >> go from here.
> >>
> >> Thanks in Advance for your help.
>

Right, you would have wanted to rename the folder instead of erasing as you
suggested. You might want to try that instead. If you still cannot rebuild
the library at that point, that indicates a level of profile corruption -
this should work fine on your system for any other user.

What are the last 40 lines or so in c:\windows\wmsetup.log after your
uninstall attempt?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"TPN" <TPN@discussions.microsoft.com> wrote in message
news:2C078075-3755-4D82-99D3-48F05AD0AAC9@microsoft.com...
> My attempt at "resetting" the library was to erase from "drive:\Documents
> and
> Settings\user\Local Settings\Application Data\Microsoft\Media Player" all
> files, then all files and folders including file "CurrentDatabase_360."
>
> It was understood that WMP would rebuild files upon restart of WMP.
> However, upon WMP restart, no files were rebuilt and no folders are
> retained
> when added to monitored folders list.
>
> I did not uninstall "Windows Media Format Runtime 11" at any time and now
> cannot because WMP 11 must be uninstalled first.
> WMP 11 will not uninstall now (does not disappear from Add/Remove programs
> list).
>
> "zachd [MSFT]" wrote:
>
>>
>> If you reset the library--
>> http://zachd.com/pss/pss.html#medialibrary
>> , does that get you going again?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "TPN" <TPN@discussions.microsoft.com> wrote in message
>> news:73D430EB-F850-4899-A6A2-580C4442D64D@microsoft.com...
>> > Tonyern:
>> > I just experienced a similar problem with WMP 11 using Win Xp OS.
>> > Similarities include:
>> > 1. Monitored folders disappearing until all were gone
>> > 2. Unable to add monitored folers
>> > 3. Rolling back / reinstalling WMP
>> >
>> > Differences include:
>> > 1. No xbox
>> > 2. Can no longer roll back WMP to point where it no longer showns in
>> > program list
>> >
>> > Did you ever solve the problem?
>> > I am at a loss as to what to do next.
>> >
>> >
>> >
>> > "Tonyern" wrote:
>> >
>> >> Ive encountered some strange issues with WMP11 (on XP) over the past 2
>> >> weeks
>> >> and Im hoping there's someone out there that can help.
>> >>
>> >> The problem started with my playlists disappearing from my library.
>> >> When
>> >> I
>> >> noticed this I tried recreating them, but they would not save. A week
>> >> or
>> >> so
>> >> later I noticed that all my music files were no longer in my library.
>> >> While
>> >> all this was happening my xbox could continue to see all the various
>> >> media
>> >> that was no longer "in" WMP.
>> >>
>> >> A few days ago I noticed that no new media was accessible from my Xbox
>> >> and
>> >> decided to try and troubleshoot the issue. I started by dropping and
>> >> then
>> >> re-adding my media folders to the monitored folders list. However,
>> >> after
>> >> hitting OK and then reopening the Add to Library dialog the montiored
>> >> list
>> >> was completely empty. I cannot get anything to "stick" in the list.
>> >>
>> >> Ive tried various fixes including deleting the WMP DB from
>> >> %userprofile%\Local Settings\Application Data\Microsoft\Media Player
>> >> as
>> >> suggested by KB 925718. I've also reinstalled WMP 11 multiple times.
>> >> I
>> >> even
>> >> removed the Zune UI from my computer thinking they may competing for
>> >> the
>> >> same
>> >> files even though they had been coexisting happily for months.
>> >>
>> >> At this point I can play music/movies by using File/open but for
>> >> everything
>> >> else (library media sharing etc) the WMP is useless. Im uncertain
>> >> where
>> >> to
>> >> go from here.
>> >>
>> >> Thanks in Advance for your help.
>>

Zachd:
Wow, you were right.
The entire folder ":\Documents and Settings\User\Local Settings\Application
Data\Microsoft\Media Player" was manually renamed and WMP 11 was restarted.
Upon WMP 11 restart, a new foler ":\Documents and Settings\User\Local
Settings\Application Data\Microsoft\Media Player" was automatically created,
a new database within foldre was created, and my library of 14,000 songs was
rebuilt.

The file was opened, but, I do not have the expertise to find the location
of the 40 lines after the last uninstall occurred.

My thanks to you for taking the time to provide help.
I was completely lost and am sincerely greatful.

"zachd [MSFT]" wrote:

>
> Right, you would have wanted to rename the folder instead of erasing as you
> suggested. You might want to try that instead. If you still cannot rebuild
> the library at that point, that indicates a level of profile corruption -
> this should work fine on your system for any other user.
>
> What are the last 40 lines or so in c:\windows\wmsetup.log after your
> uninstall attempt?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "TPN" <TPN@discussions.microsoft.com> wrote in message
> news:2C078075-3755-4D82-99D3-48F05AD0AAC9@microsoft.com...
> > My attempt at "resetting" the library was to erase from "drive:\Documents
> > and
> > Settings\user\Local Settings\Application Data\Microsoft\Media Player" all
> > files, then all files and folders including file "CurrentDatabase_360."
> >
> > It was understood that WMP would rebuild files upon restart of WMP.
> > However, upon WMP restart, no files were rebuilt and no folders are
> > retained
> > when added to monitored folders list.
> >
> > I did not uninstall "Windows Media Format Runtime 11" at any time and now
> > cannot because WMP 11 must be uninstalled first.
> > WMP 11 will not uninstall now (does not disappear from Add/Remove programs
> > list).
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> If you reset the library--
> >> http://zachd.com/pss/pss.html#medialibrary
> >> , does that get you going again?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >> "TPN" <TPN@discussions.microsoft.com> wrote in message
> >> news:73D430EB-F850-4899-A6A2-580C4442D64D@microsoft.com...
> >> > Tonyern:
> >> > I just experienced a similar problem with WMP 11 using Win Xp OS.
> >> > Similarities include:
> >> > 1. Monitored folders disappearing until all were gone
> >> > 2. Unable to add monitored folers
> >> > 3. Rolling back / reinstalling WMP
> >> >
> >> > Differences include:
> >> > 1. No xbox
> >> > 2. Can no longer roll back WMP to point where it no longer showns in
> >> > program list
> >> >
> >> > Did you ever solve the problem?
> >> > I am at a loss as to what to do next.
> >> >
> >> >
> >> >
> >> > "Tonyern" wrote:
> >> >
> >> >> Ive encountered some strange issues with WMP11 (on XP) over the past 2
> >> >> weeks
> >> >> and Im hoping there's someone out there that can help.
> >> >>
> >> >> The problem started with my playlists disappearing from my library.
> >> >> When
> >> >> I
> >> >> noticed this I tried recreating them, but they would not save. A week
> >> >> or
> >> >> so
> >> >> later I noticed that all my music files were no longer in my library.
> >> >> While
> >> >> all this was happening my xbox could continue to see all the various
> >> >> media
> >> >> that was no longer "in" WMP.
> >> >>
> >> >> A few days ago I noticed that no new media was accessible from my Xbox
> >> >> and
> >> >> decided to try and troubleshoot the issue. I started by dropping and
> >> >> then
> >> >> re-adding my media folders to the monitored folders list. However,
> >> >> after
> >> >> hitting OK and then reopening the Add to Library dialog the montiored
> >> >> list
> >> >> was completely empty. I cannot get anything to "stick" in the list.
> >> >>
> >> >> Ive tried various fixes including deleting the WMP DB from
> >> >> %userprofile%\Local Settings\Application Data\Microsoft\Media Player
> >> >> as
> >> >> suggested by KB 925718. I've also reinstalled WMP 11 multiple times.
> >> >> I
> >> >> even
> >> >> removed the Zune UI from my computer thinking they may competing for
> >> >> the
> >> >> same
> >> >> files even though they had been coexisting happily for months.
> >> >>
> >> >> At this point I can play music/movies by using File/open but for
> >> >> everything
> >> >> else (library media sharing etc) the WMP is useless. Im uncertain
> >> >> where
> >> >> to
> >> >> go from here.
> >> >>
> >> >> Thanks in Advance for your help.
> >>
>

[rcoe74]

Just recording appreciation that you helped me solve the same problem - thanks very much for your expertise!

[BClarke]

I registered just to thank you. I usually have a hard time understanding this computer talk but you explained it perfectly. Thanks again!

[frontacct]

I registered just to thank you too. I have no problem understanding computer talk but you did indeed explain it perfectly. Cheers!