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"Windows Media Player has stopped working"

Media Player


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  #1  
Old 26-10-2007
afwseattle
 
Posts: n/a
"Windows Media Player has stopped working"

I have Windows Vista, so uninstalling and reinstalling the player is not an
option. This message now pops up whenever I try to run Windows Media Player.
My other music players (like Napster, Realplayer, Quicktime, Itunes etc) all
still work, but Windows Media Player seems broken. This happened after I
installed a tv/video program that was designed for XP. I uninstalled that
program, and rebooted my computer, but the problem is still there. I have
rebooted my computer several times since then, but everytime I try to run
Windows Media Player, I get a message saying "Windows Media Player has
stopped working".

I don't want to have to reinstall my entire operating system and reinstall
all new applications (excluding the one that caused the damage). I got my
system with Vista preinstalled on it. The system restore disk would also wipe
all my music, email saved on my computer, and everything else that was not on
my hard disk when I got the computer new. I would also have to reinstall all
windows updates since then. Argh........
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  #2  
Old 26-10-2007
zachd [MSFT]
 
Posts: n/a
What's the fault bucket data for that crash

I got it off ebay. Buyer beware, I guess. I'm surprised a compatibility
warning never popped up for this product.

Ouch - from which seller? I'll follow up with a hundred or so of them in an
attempt to further squelch this. On the positive side, this might help me
reproduce the error and thus finally get a tailored fix (my current fix is
extreme overkill). =\

I would be ecstatic to get a copy of this. (I already purchased a copy a
while ago, but the vendor wouldn't reissue my lost PW). Please send me
details to zachd at microsoft dotty com - this will help me finish my
targeted solution here.
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  #3  
Old 01-11-2007
afwseattle
 
Posts: n/a
Re: "Windows Media Player has stopped working"

Thank you! The information on the page you referenced was most helpful. Sure
enough, the offending program was most likely Satellite TV for PC 2006. Using
the command "regsvr32 wmp.dll" seems to have fixed the problem that was
preventing Windows Media player from running at all. The plugin for Internet
Explorer had not been working either since I had installed that program, but
I can always reinstall the plugin for Firefox and use it instead if necessary
since it was not tied directly into the operating system. By the way, I also
have an analog TV tuner card from Kworld, and it is also possible that
something in the software included in that card may have been incompatible
with Vista. I already updated my video card driver (in response to another
issue with a 3rd party game), so I knew that wasn't the issue, and I already
upgraded to the latest version of WMP11 for Vista via automatic windows
updates. Ironically, this upgrade made it impossible to install the download
of WMP for Vista off the microsoft site for Windows Media Player since an
older version is posted there (6.0.5489.0) and hidden in the Windows Media
Player for XP section. Seriously, someone should put a section up in the
Vista section that helps users reinstall Windows Media Player 11 for Vista
should their copy become corrupted.
Here is the crash info:
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: c0000005
Exception Offset: 000494c4
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1171
Additional Information 2: 12bb25806a6af29c4ccacb639b7ba26e
Additional Information 3: 5bee
Additional Information 4: 5affbbc003a099bc09e613eacd87f746
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  #4  
Old 13-11-2007
zachd [MSFT]
 
Posts: n/a
There is currently no reinstall for Windows Media Player for Windows Vista
in any capacity whatsoever, sorry. The Vista install architecture was not
designed for reinstalls/reapplication of subcomponents. If a patch/fix was
available, it would have to more interesting than that. =\

How did you get SatelliteTVforPC 2006, and where did you get it from? That
should be off the market

THAT WILL BREAK SEVERAL THINGS. THIS:
http://support.microsoft.com/kb/947541
IS WHAT YOU WANT TO DO.

YOUR INSTRUCTIONS WILL CAUSE PROGRESSIVE DOWNLOAD TO FAIL. THEY ALSO WILL
NOT WORK DUE TO UAC. BUT YOU ARE ON THE RIGHT TRACK. =)

PLEASE LET ME KNOW WHO IF ANYONE IS STILL SELLING THAT OLD OLD VERSION OF
SATELLITE TV FOR PC. THIS SOFTWARE SHOULD NO LONGER BE AVAILABLE. THANKS!
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  #5  
Old 14-11-2007
afwseattle
 
Posts: n/a
Re: "Windows Media Player has stopped working"

Seller was ch3bcd however this was probably a closeout since nothing similar
to what I bought is currently being offered for sale by the same seller. I
was a bit skeptical that the program would work, but I didn't think I had
much to lose since it was really cheap.
I already rated the seller as soon as I got the program to work and receive
international tv stations online on my pc, overall positive feedback since
the seller had not specifically stated it would work with Vista, and had in
fact delivered the goods, via zip archive. I still have copy of said zip
archive on my hard drive if you need it. To make matters worse, I was also
trying to work with installing a usb analog tv tuner card from Kworld around
the same time, so wasn't sure which one had caused the problem for sure.
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  #6  
Old 08-04-2009
Member
 
Join Date: Apr 2009
Posts: 1
Re: "Windows Media Player has stopped working"

I HAVE THE FIX FOR "WINDOWS MEDIA PLAYER STOPPED WORKING" (VISTA)
If you have installed Satellite TV for PC (any version)...
1.REMOVE IT!! (START>>CONTROL PANEL>>ADD/REMOVE)
2.RESTART YOUR PC
3. RUN 'regsvr32 wmp.dll' FROM START
4. TRY TO RUN WMP AND SEE IF IT WORKS!! (did for me!)
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