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Thread: WMP11 not playing any videos...blank screen with only audio.

  1. #1
    Join Date
    Oct 2005
    Posts
    22

    WMP11 not playing any videos...blank screen with only audio.

    I bought a new Dell laptop about 2 weeks ago with Windows XP Media Center Edition 2005 SP2 and Windows Media Player 11. Its been two weeks but so far my WMP haven’t worked properly for once also. Whenever I play any media file in any format, I can just hear the sound and the screen remains black.

    As a troubleshooting I have installed all possible updates for media player as well as windows but nothing worked. Do you guys have any idea what could be the problem source? Is there any possible fix for the same?

  2. #2
    Join Date
    Jan 2006
    Posts
    605

    RE: WMP11 not playing any videos...blank screen with only audio.

    Most probably you are facing this error due to improper codec. As you said it is just two weeks old system, have installed any codec on this laptop? You must know that no windows system comes pre-installed with these required codec. If yiou haven’t installed them yet, just download K-Lite codec and install. Once done, restart the system and try playing the videos again. Hopefully you wont be getting any such problem again.

  3. #3
    Join Date
    Oct 2005
    Posts
    22

    RE: WMP11 not playing any videos...blank screen with only audio.

    Thanks buddy. I downloaded the codec and now it seems to be working fine. Before I get your reply, one of my friend suggested me VLC player. I downloaded and to be frank I found it much better than WMP. I was able to play all videos without any problem even without the codecs installed. So I’m think to continue with VLC itself.

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