Fatal error Code 1 / -3 / 9000

[Donnell]

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I have got Windows Media Player 11 in my system and when I am trying to open some folder with video files in it then I will get the below error message:

"We are very sorry, but an internal error occured. Please re-install the product to fix the problem.

Error-Code 1 / -3 / -9000

See Doc #5305"

Can anyone tell me how do I fix this error message?

[Jerry]

The error that you are getting seems to be related with DRM, since the mp3 format wont be having the DRM capabilities. Have you installed any codec packs recently? If so, then try to uninstall it because there are some codecs that cause problems like the one that you are facing. Another thing that you can do to fix this issue is to go to Start Menu, then All Programs and Accessories and then run command prompt and then type the following text - sfc /scannow and press enter. Let it complete and see to it if there are any issues reported and it can be fixed or not.

[Donnell]

Thanks for the reply, but anyways, I have now solved the problem by simply uninstalling and reinstalling the Windows Media Player 11, now am not getting that error message anymore.