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Thread: WMP10 and WMP11 do not play .asx files that work fine in WMP9, error message C00D1197

  1. #1
    Join Date
    Oct 2005
    Posts
    17

    WMP10 and WMP11 do not play .asx files that work fine in WMP9, error message C00D1197

    I have Gateway 400VTX notebook running with Windows XP SP2. I use to listed a Radio station everyday on this laptop while working. Earlier it was WMP 9 which was able to run this radio station’s .asx files comfortably. Last week I updated my Windows Media Player to 10 and since then am not able to play it anymore. Tried out many troubleshooting but none of them worked.

    It gives me the following Error Message:
    Error Code C00D1197
    Windows Media Player cannot find the file. If you are trying to play, burn, or sync an item that is in your library, the item might point to a file that has been moved, renamed, or deleted.
    Later I thought it could be WMP problem and hopefully WMP 11 can do the work. Hence upgraded it again form v10 to v11 beta2 but surprisingly the problem still persists. One thing am not able to understand is the files which WMP 9 can play, cannot be played in WMP10 and 11.

    Any Advice?

  2. #2
    Join Date
    Sep 2004
    Posts
    116

    Re: WMP10 and WMP11 do not play .asx files that work fine in WMP9, error message C00D1197

    As the error message itself says that the file is moved or URL is not valid, this is not at all the Windows or WMP problem. Instead it is the website problem from where you are trying to stream. You should contact them for help on this.

  3. #3
    Join Date
    Oct 2005
    Posts
    17

    Re: WMP10 and WMP11 do not play .asx files that work fine in WMP9,

    Ok Brandy, I’ll try to contact them. BTW, if that is the case I don’t think WMP 9 will also work now, right? I was thinking to download WMP 9 again.

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