Wmp11 won't install, hangs at 80% Updating registry and gives error

here is the log, I'll appreciate is somebody can help me with these.

here is the error on wmsetuplog


======Installing component 'WMP11Setup'.
Starting process 'C:\DOCUME~1\CARLOS~1\LOCALS~1\Temp\IXP000.TMP\wmp11.exe
/quiet /norestart /er'.
Package install complete. Last result 0xc00d2afb.
ERROR: Package 'WMP11Setup'. Result: 0xc00d2afb.
======Installing component 'WMP11Setup'.
Starting process 'C:\DOCUME~1\CARLOS~1\LOCALS~1\Temp\IXP000.TMP\wmp11.exe
/quiet /norestart /er'.
Package install complete. Last result 0x80070005.
ERROR: Package 'WMP11Setup'. Result: 0x80070005.
ERROR: WMC_CopyFile: Could not find source file
'C:\PROGRA~1\WINDOW~2\WMPNS.jar'. Error: '0x80070002'.

OK - those errors mean a) that you need to reboot your system and b) that
you likely have had an overzealous anti-malware application that ended up
brokenly resetting permissions on your system. If you rename the registry
keys:
HKEY_CLASSES_ROOT\WMPlayer.OCX
and
HKEY_CLASSES_ROOT\WMPlayer.OCX.7
, and then reinstall, does that get you working again?

We are aware of this issue and will be doing what we can to solve this 3rd
party problem. =\

I rebbot 1000 times, did whatever solutions you gave to other in newsgroups
and scan and re scan for spyware (using windows defender and a subscription
to Windows live one care) but always the same.

Also I've tried to rename those registry keys but I cannot do it, looks like
they are locked and I cannot delete or rename it.

I'll appreaciate your help.

Thanks

Right, that's exactly the problem. If you cannot delete or rename those
registry keys, you cannot install the player. =(

Right-click on them, choose Permissions, make sure your user name has Full
Control, close the dialog, then rename the key.

[Carlos]

Thanks so much for helping me, I've changed the permissions, deleted the
keys, and Installed wmp11 without problems.

THanks again.

[Galal]

Hi I'm having a problem with my WMP11 when I try to install WMP11 it hangs at 87% I did Reinstall my Windows XP as Repair but with the same problem and I did rename the registry Keys
HKEY_CLASSES_ROOT\WMPlayer.OCX
and
HKEY_CLASSES_ROOT\WMPlayer.OCX.7
But nothing change won't install
This is the Error on wmsetup
ERROR: WMC_CopyFile: Could not find source file 'C:\PROGRA~1\WINDOW~2\WMPNS.jar'. Error: '0x80070002

I really hope someone could help me with this problem.

Thank you

[Galal]

Hi I hope this information will help you with the problem I'm having with wmp11. Thank you very much

et DirSecurity on 'MACHINE\SOFTWARE\Microsoft\MEDIAPLAYER\PREFERENCES\HME'.
Set DirSecurity on 'MACHINE\SOFTWARE\Microsoft\MEDIAPLAYER\PREFERENCES\HME'.
ERROR: WMC_CopyFile: Could not find source file 'C:\PROGRA~1\WINDOW~2\WMPNS.jar'. Error: '0x80070002'.
WMC_CopyFile: File 'C:\WINDOWS\system32\wmpns.dll' is newer than the version to be installed. No copy will occur.
Current command line: '/FirstLogon /Shortcuts /RegBrowsers'.

[*WMC Logging begun at 2007/10/04 - 21:30:49. Logging at level: '4'. OS is NT. OSVer is 5.1.2600.0.3119. System Lang is 1033. Prev version system is 11.0.5721.5145. Setup version 11.0.5721.5146.]
Setup commandlines are "C:\Program Files\Windows Media Player\setup_wm.exe" /RunOnce:"C:\Program Files\Windows Media Player\wmplayer.exe" /prefetch:1.
Services information URL is : 'http://redir.metaservices.microsoft.com/redir/allservices/?sv=2&version=11.0.5721.5146&locale=409&userlocale=809&geoid=f2&parch=x86&arch=x86'.
Creating download manager. We 'will not' force a connection.
GetConnectedStateEx: User 'is' connected via LAN.
System is already on-line.
The system is currently on-line.
Beginning download. Download will be to 'C:\DOCUME~1\GUESTO~1\LOCALS~1\Temp\tmp52421.WMC\allservices.xml'.
Download complete.
XML-specified default service is: 'MediaGuide'.
Gathering existing system service data...
Service 'MediaGuide' is either not installed or has not been used yet.
Beginning download. Download will be to 'C:\DOCUME~1\GUESTO~1\LOCALS~1\Temp\tmp54296.WMC\serviceinfo.xml'.
Download complete.
Retrieving key files for 'MediaGuide'.
Service data gathering returned 0x0.
Service 'Media Guide' should be shown to user.
Service data gathering complete: 1 interesting service(s) found. Result 0x0.
=====Updating Install list for UI.
Install list not generated or parsed for this install type.
Finished updating install list.
User chose Express mode.
Advancing to Service Selector dialog.
Service 'MediaGuide' is either not installed or has not been used yet.
Service 'MediaGuide' is either not installed or has not been used yet.
No EULA found for service. Finishing now.
Starting Media Library migration.
=====Setup preparing to download needed files from network.
No downloads required.

[Galal]

OK, we're a little confused here, but that's OK. Please delete your current
wmsetup.log file. It's just a log file, it's OK to do this this one time.

Then go run the WMP11 installer again.

At this time after it fails, what are the full contents of
c:\windows\wmsetup.log ?

This loosely indicates that your library is corrupt and should be reset -
http://zachd.com/pss/pss.html#medialibrary
- if you do that, does this then work better?

[shire.fanatic]

I have the same problem with WMP 11. After deleting the wmsetup.log file i restarted the application. the new log file is so long that i am reluctant to post it here...is there a way for me to send the file to you directly?

Just look for "ERROR: " in that file, that'll be your starting point and the
most relevant data.
http://zachd.com/pss/pss.html#setup11
will make you an instant area expert. =)