Error message C00D11B1 while using Windows Media Player 11

Can't play .wmv files (unless they don't have audio) or .wma audio files in
WMP 11. Other players like quicktime or vlc work fine. I have tried
re-installing WMP11 and reinstalling my audio driver but nothing helps.

I've tried sfc /scannow and it doesn't help.

Please help!

[Jabeena]

The problem might be occurring if your Sound device is not functioning properly. Follow the below steps to rectify the issue:

• Start > My Computer > Manage > Device Manager > Sound, video and game controllers
• Enable your sound device if you find it to be disabled
• If unable to find the sound device then go to Multimedia Audio Controller and right-click the icon, and then click Update Driver or Update Driver Software. Follow the on-screen instructions to find and install the driver software.
• If unable to find and install the proper driver, then vsisit the official website of your sound device manufacturer's and install the drivers from there.