|
| |||||||||
| Tags: amd athlon, appcrash, dual core, windows media player, windows vista, wmp 11 |
![]() |
| | Thread Tools | Search this Thread |
|
#1
| |||
| |||
| Windows Media Player 11 has stopped working-Vista
I recently upgraded my CPU from an Amd Athlon FX dual core to a AMD PhenomII x4. As soon as I restarted my computer I tried to start WMP 11 and as soon as it pops up it says "Windows Media Player has stopped working" then no solution was found and it closes the program I have heard that this might be because i just changed processors, but im not seeing a fix to this problem any help would be greatly appreciated. Problem signature Problem Event Name: APPCRASH Application Name: wmplayer.exe Application Version: 11.0.6001.7004 Application Timestamp: 49472063 Fault Module Name: Indiv01.key Fault Module Version: 11.0.6000.7000 Fault Module Timestamp: 474eb181 Exception Code: c0000005 Exception Offset: 000b28a1 OS Version: 6.0.6001.2.1.0.256.1 Locale ID: 1033 Additional Information 1: d17f Additional Information 2: c9f2c626cd78e22786252c6b26cf7d75 Additional Information 3: 3998 Additional Information 4: ffe7982e6f365e737e49ecb80c1cf1f9 Extra information about the problem Bucket ID: 1324122282 |
|
#2
| |||
| |||
| Re: Windows Media Player 11 has stopped working-Vista
Changing certain hardware in the PC (including CPU, network card and hard disk) can change the 'signature' of the PC. It's a process called invididualisation, which identifies the PC uniquely so providers can sell you DRM protected tracks. The crash you've seen never seems to sort itself out properly without intervention - if you close WMP and all your web browsers, then open a single copy of Internet Explorer and visit this page : http://drmlicense.one.microsoft.com/...en/indivit.asp Is the button there clickable ? If you hit 'Upgrade' and it succeeds, is the music playable now ? If not - take a look at ZachD's instructions on how to reset the DRM system on your PC : http://zachd.com/pss/pss.html#indiv |
|
#3
| |||
| |||
|
Wow, thankyou so much. what I ended up doing was going to the http://drmlicense.one.microsoft.com/...en/indivit.asp link after I put my original processor back in and upgrading. Then i reinstalled the new processor and it worked. This helps a lot. Thanks again. I cannot understand how I go about having my questin answered. Can some one enlighten me with a simple solution? Thanks |
|
#4
| |||
| |||
| Re: Windows Media Player does not work
are you "Yoistehkp", the original poster, below ? If not, you probably have a specific but entirely different question. It's best to start a new conversation (thread) rather than try to hijack unrelated discussions, as your messge will tend to be buried in the other conversation. When asking for help, the best approach is to be as specific as possible in describing your problem - including what type of file or content you're trying to access (e.g. online in a web page, a DVD disk, playing a CD, accesing music or video tracks in your PC's media library and so on) Also try to describe as well as you can, what steps you that led up to you encountering a problem. |
![]() |
|
| Thread Tools | Search this Thread |
| |
Similar Threads for: "Windows Media Player 11 has stopped working-Vista" | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| WINDOWS MEDIA PLAYER HAS STOPPED WORKING. (MEDIA PLAYER 11) | cdag | Media Player | 7 | 02-04-2009 05:38 AM |
| Windows Media Player has stopped working | Dominic8 | Windows Software | 6 | 25-11-2008 03:07 PM |
| Windows Media Player has stopped working | Trevor | Media Player | 6 | 11-07-2008 01:33 PM |
| Windows Media player has stopped working | Thaidog | Vista Help | 3 | 21-06-2008 04:47 PM |
| Windows Media Player has Stopped working | eskimo7 | Media Player | 4 | 14-10-2007 10:57 AM |