Windows Media Player isn't recognizing the sync device

**Hilfiger** · 16-05-2009

I have a MP3 player that I use to sync with Windows Media Player 10 on older XP machine. Now bought a new Vista laptop with WMP 11 but it is just not able to recognize mp3 player. Even it is not showing up in My Computer. I can even figure out something wrong in device manager.

Any help would be appreciated.

**Wil|loW** · 10-11-2009

I am also having the same problem with WMP and MP3 player though it is Windows XP. In my case, the system recognizes the drive properly sometime and sync as well but again it stops seeing it. Then I need to reset my Mp3 player and SD card to make it visible in WMP. It then works fine with WMP for few days and again the same problem.

So the conclusion is I need to reset the device every time to make it recognize with WMP. I dint got any permanent solution yet. Somebody please provide some working solution.

**jigu902003** · 30-05-2010

Hey guys, first of all upgrade the firmware of your MP3 players. Once done, visit their manufacturer’s official websites and see if there is any drivers available for your respective operating systems (XP or Vista). If yes, download and install the same restart PC and see if system can see your devices.

It should work now.