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Connect CD burner?? I have a CD burner

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  #1  
Old 14-11-2008
lindsmk
 
Posts: n/a
Connect CD burner?? I have a CD burner

when i try to burn a CD it says to "connect cd burner and restart player". I
don't understand this. I have burned many cds on this pc and never got this
message. I have followed the directions of going to my computer and then to
properties to see if it has a recording tab and it does not. What could have
happenned? I burned a cd on here a week ago and now all of a sudden it
doesn't even show I have a cd burner. Can anyone help me?
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  #2  
Old 16-11-2008
onelongtripalone
 
Posts: n/a
RE: Connect CD burner?? I have a CD burner

I too am getting a message saying connect CD burner and I have burnt many
cds. Why is this happening now?

"lindsmk" wrote:

> when i try to burn a CD it says to "connect cd burner and restart player". I
> don't understand this. I have burned many cds on this pc and never got this
> message. I have followed the directions of going to my computer and then to
> properties to see if it has a recording tab and it does not. What could have
> happenned? I burned a cd on here a week ago and now all of a sudden it
> doesn't even show I have a cd burner. Can anyone help me?

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  #3  
Old 22-11-2008
zachd [MSFT]
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner


Does the Recording tab show up for the CD burner when you view the
Properties for it in Explorer?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
news:E2A0C847-02C3-48E9-B5B3-0E9AE78C5839@microsoft.com...
> when i try to burn a CD it says to "connect cd burner and restart player".
> I
> don't understand this. I have burned many cds on this pc and never got
> this
> message. I have followed the directions of going to my computer and then
> to
> properties to see if it has a recording tab and it does not. What could
> have
> happenned? I burned a cd on here a week ago and now all of a sudden it
> doesn't even show I have a cd burner. Can anyone help me?


Reply With Quote
  #4  
Old 22-11-2008
lindsmk
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner

No, I took it to my school lab to have it checked over and I think they
erased my cd rom software ot drive. I have no idea. All I know is that it
will say driver not detected, device manager does not even list a cd rom
drive and there is no recording tab under properties. I can't even put a cd
in my pc and play it.

"zachd [MSFT]" wrote:

>
> Does the Recording tab show up for the CD burner when you view the
> Properties for it in Explorer?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
> news:E2A0C847-02C3-48E9-B5B3-0E9AE78C5839@microsoft.com...
> > when i try to burn a CD it says to "connect cd burner and restart player".
> > I
> > don't understand this. I have burned many cds on this pc and never got
> > this
> > message. I have followed the directions of going to my computer and then
> > to
> > properties to see if it has a recording tab and it does not. What could
> > have
> > happenned? I burned a cd on here a week ago and now all of a sudden it
> > doesn't even show I have a cd burner. Can anyone help me?

>
>

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  #5  
Old 23-11-2008
zachd [MSFT]
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner


Um, yeah, that's bad. This isn't a player problem at this point, it's a
CD-ROM drive installation issue, it seems. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
news:764CB915-9565-4F18-9683-4ECD209F1A89@microsoft.com...
> No, I took it to my school lab to have it checked over and I think they
> erased my cd rom software ot drive. I have no idea. All I know is that it
> will say driver not detected, device manager does not even list a cd rom
> drive and there is no recording tab under properties. I can't even put a
> cd
> in my pc and play it.
>
> "zachd [MSFT]" wrote:
>
>>
>> Does the Recording tab show up for the CD burner when you view the
>> Properties for it in Explorer?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
>> news:E2A0C847-02C3-48E9-B5B3-0E9AE78C5839@microsoft.com...
>> > when i try to burn a CD it says to "connect cd burner and restart
>> > player".
>> > I
>> > don't understand this. I have burned many cds on this pc and never got
>> > this
>> > message. I have followed the directions of going to my computer and
>> > then
>> > to
>> > properties to see if it has a recording tab and it does not. What could
>> > have
>> > happenned? I burned a cd on here a week ago and now all of a sudden it
>> > doesn't even show I have a cd burner. Can anyone help me?

>>
>>


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  #6  
Old 23-11-2008
Neil Smith [MVP Digital Media]
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner

It sounds like the CD drive is not going to be visible in windows
explorer then.

Have a look at this page http://support.microsoft.com/kb/314060, and
go to the "Download Guided Help" section, and follow the steps for
resetting the CD "filters".

From your description, erasing the CD burning software is one way to
break the CD drive capabilties (by leaving behind cruft for which no
program exists any more)

HTH
Cheers - Neil

On Fri, 21 Nov 2008 23:05:01 -0800, lindsmk
<lindsmk@discussions.microsoft.com> wrote:

>No, I took it to my school lab to have it checked over and I think they
>erased my cd rom software ot drive. I have no idea. All I know is that it
>will say driver not detected, device manager does not even list a cd rom
>drive and there is no recording tab under properties. I can't even put a cd
>in my pc and play it.
>
>"zachd [MSFT]" wrote:
>
>>
>> Does the Recording tab show up for the CD burner when you view the
>> Properties for it in Explorer?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no rights.
>> --
>> "lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
>> news:E2A0C847-02C3-48E9-B5B3-0E9AE78C5839@microsoft.com...
>> > when i try to burn a CD it says to "connect cd burner and restart player".
>> > I
>> > don't understand this. I have burned many cds on this pc and never got
>> > this
>> > message. I have followed the directions of going to my computer and then
>> > to
>> > properties to see if it has a recording tab and it does not. What could
>> > have
>> > happenned? I burned a cd on here a week ago and now all of a sudden it
>> > doesn't even show I have a cd burner. Can anyone help me?

>>
>>

------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
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  #7  
Old 23-11-2008
lindsmk
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner

Yeah I found the software that was originally on my pc Cyberlink, so I
downloaded the software and that didn't help any. It is a drive problem. I
need info on reinstalling the cd rom drive without having to do a factory
restore to default, if at all possible.

My manufacturer said that will probably solve the problem and reinstall the
drive, but I am in law school and don't want to take the chance of erasinig
all my programs and then the restore not work and then I will not even be
able to put office back on my pc from the cd I have for it.

I am so frustrated with this. Id there any way to install the cd rom drive
without doing a factory restore?
"Neil Smith [MVP Digital Media]" wrote:

> It sounds like the CD drive is not going to be visible in windows
> explorer then.
>
> Have a look at this page http://support.microsoft.com/kb/314060, and
> go to the "Download Guided Help" section, and follow the steps for
> resetting the CD "filters".
>
> From your description, erasing the CD burning software is one way to
> break the CD drive capabilties (by leaving behind cruft for which no
> program exists any more)
>
> HTH
> Cheers - Neil
>
> On Fri, 21 Nov 2008 23:05:01 -0800, lindsmk
> <lindsmk@discussions.microsoft.com> wrote:
>
> >No, I took it to my school lab to have it checked over and I think they
> >erased my cd rom software ot drive. I have no idea. All I know is that it
> >will say driver not detected, device manager does not even list a cd rom
> >drive and there is no recording tab under properties. I can't even put a cd
> >in my pc and play it.
> >
> >"zachd [MSFT]" wrote:
> >
> >>
> >> Does the Recording tab show up for the CD burner when you view the
> >> Properties for it in Explorer?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no rights.
> >> --
> >> "lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
> >> news:E2A0C847-02C3-48E9-B5B3-0E9AE78C5839@microsoft.com...
> >> > when i try to burn a CD it says to "connect cd burner and restart player".
> >> > I
> >> > don't understand this. I have burned many cds on this pc and never got
> >> > this
> >> > message. I have followed the directions of going to my computer and then
> >> > to
> >> > properties to see if it has a recording tab and it does not. What could
> >> > have
> >> > happenned? I burned a cd on here a week ago and now all of a sudden it
> >> > doesn't even show I have a cd burner. Can anyone help me?
> >>
> >>

> ------------------------------------------------
> Digital Media MVP : 2004-2008
> http://mvp.support.microsoft.com/mvpfaqs
>

Reply With Quote
  #8  
Old 23-11-2008
lindsmk
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner

It won't let me download the guided help I am guessing because I have vista.
It says only for XP.

"Neil Smith [MVP Digital Media]" wrote:

> It sounds like the CD drive is not going to be visible in windows
> explorer then.
>
> Have a look at this page http://support.microsoft.com/kb/314060, and
> go to the "Download Guided Help" section, and follow the steps for
> resetting the CD "filters".
>
> From your description, erasing the CD burning software is one way to
> break the CD drive capabilties (by leaving behind cruft for which no
> program exists any more)
>
> HTH
> Cheers - Neil
>
> On Fri, 21 Nov 2008 23:05:01 -0800, lindsmk
> <lindsmk@discussions.microsoft.com> wrote:
>
> >No, I took it to my school lab to have it checked over and I think they
> >erased my cd rom software ot drive. I have no idea. All I know is that it
> >will say driver not detected, device manager does not even list a cd rom
> >drive and there is no recording tab under properties. I can't even put a cd
> >in my pc and play it.
> >
> >"zachd [MSFT]" wrote:
> >
> >>
> >> Does the Recording tab show up for the CD burner when you view the
> >> Properties for it in Explorer?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no rights.
> >> --
> >> "lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
> >> news:E2A0C847-02C3-48E9-B5B3-0E9AE78C5839@microsoft.com...
> >> > when i try to burn a CD it says to "connect cd burner and restart player".
> >> > I
> >> > don't understand this. I have burned many cds on this pc and never got
> >> > this
> >> > message. I have followed the directions of going to my computer and then
> >> > to
> >> > properties to see if it has a recording tab and it does not. What could
> >> > have
> >> > happenned? I burned a cd on here a week ago and now all of a sudden it
> >> > doesn't even show I have a cd burner. Can anyone help me?
> >>
> >>

> ------------------------------------------------
> Digital Media MVP : 2004-2008
> http://mvp.support.microsoft.com/mvpfaqs
>

Reply With Quote
  #9  
Old 23-11-2008
Neil Smith [MVP Digital Media]
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner

You don't need to delete any programs or data, or send it back to the
manfacturer or anything like that.

All you need to do is go to Control Panel -> System -> Hardware ->
Device Manager, right-click the CD drive and "Uninstall"

Reboot windows, and let windows re-detect it as new hardware (so it
reinstalls the driver software for the CD-ROM automagically)

HTH
Cheers - Neil

On Sun, 23 Nov 2008 09:27:01 -0800, lindsmk
<lindsmk@discussions.microsoft.com> wrote:

>Yeah I found the software that was originally on my pc Cyberlink, so I
>downloaded the software and that didn't help any. It is a drive problem. I
>need info on reinstalling the cd rom drive without having to do a factory
>restore to default, if at all possible.
>
>My manufacturer said that will probably solve the problem and reinstall the
>drive, but I am in law school and don't want to take the chance of erasinig
>all my programs and then the restore not work and then I will not even be
>able to put office back on my pc from the cd I have for it.
>
>I am so frustrated with this. Id there any way to install the cd rom drive
>without doing a factory restore?
>"Neil Smith [MVP Digital Media]" wrote:
>
>> It sounds like the CD drive is not going to be visible in windows
>> explorer then.
>>
>> Have a look at this page http://support.microsoft.com/kb/314060, and
>> go to the "Download Guided Help" section, and follow the steps for
>> resetting the CD "filters".
>>
>> From your description, erasing the CD burning software is one way to
>> break the CD drive capabilties (by leaving behind cruft for which no
>> program exists any more)
>>
>> HTH
>> Cheers - Neil
>>
>> On Fri, 21 Nov 2008 23:05:01 -0800, lindsmk
>> <lindsmk@discussions.microsoft.com> wrote:
>>
>> >No, I took it to my school lab to have it checked over and I think they
>> >erased my cd rom software ot drive. I have no idea. All I know is that it
>> >will say driver not detected, device manager does not even list a cd rom
>> >drive and there is no recording tab under properties. I can't even put a cd
>> >in my pc and play it.
>> >
>> >"zachd [MSFT]" wrote:
>> >
>> >>
>> >> Does the Recording tab show up for the CD burner when you view the
>> >> Properties for it in Explorer?
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no rights.
>> >> --
>> >> "lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
>> >> news:E2A0C847-02C3-48E9-B5B3-0E9AE78C5839@microsoft.com...
>> >> > when i try to burn a CD it says to "connect cd burner and restart player".
>> >> > I
>> >> > don't understand this. I have burned many cds on this pc and never got
>> >> > this
>> >> > message. I have followed the directions of going to my computer and then
>> >> > to
>> >> > properties to see if it has a recording tab and it does not. What could
>> >> > have
>> >> > happenned? I burned a cd on here a week ago and now all of a sudden it
>> >> > doesn't even show I have a cd burner. Can anyone help me?
>> >>
>> >>

>> ------------------------------------------------
>> Digital Media MVP : 2004-2008
>> http://mvp.support.microsoft.com/mvpfaqs
>>

------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
Reply With Quote
  #10  
Old 24-11-2008
lindsmk
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner

See that's the whole proble it won't even show a cd drive in device manager.
the only thing under disk drives is "WDC WD1600BEVS-60RST0 ATA device" I
don't want to do anyting to it because I don't know what that means. Is that
the cd drive?
If not then I don't know what to do.

Rebooting has not helped and a system restore won't help because in vista it
only goes back for a week at the most and it has been over a week since it
happenned.

"Neil Smith [MVP Digital Media]" wrote:

> You don't need to delete any programs or data, or send it back to the
> manfacturer or anything like that.
>
> All you need to do is go to Control Panel -> System -> Hardware ->
> Device Manager, right-click the CD drive and "Uninstall"
>
> Reboot windows, and let windows re-detect it as new hardware (so it
> reinstalls the driver software for the CD-ROM automagically)
>
> HTH
> Cheers - Neil
>
> On Sun, 23 Nov 2008 09:27:01 -0800, lindsmk
> <lindsmk@discussions.microsoft.com> wrote:
>
> >Yeah I found the software that was originally on my pc Cyberlink, so I
> >downloaded the software and that didn't help any. It is a drive problem. I
> >need info on reinstalling the cd rom drive without having to do a factory
> >restore to default, if at all possible.
> >
> >My manufacturer said that will probably solve the problem and reinstall the
> >drive, but I am in law school and don't want to take the chance of erasinig
> >all my programs and then the restore not work and then I will not even be
> >able to put office back on my pc from the cd I have for it.
> >
> >I am so frustrated with this. Id there any way to install the cd rom drive
> >without doing a factory restore?
> >"Neil Smith [MVP Digital Media]" wrote:
> >
> >> It sounds like the CD drive is not going to be visible in windows
> >> explorer then.
> >>
> >> Have a look at this page http://support.microsoft.com/kb/314060, and
> >> go to the "Download Guided Help" section, and follow the steps for
> >> resetting the CD "filters".
> >>
> >> From your description, erasing the CD burning software is one way to
> >> break the CD drive capabilties (by leaving behind cruft for which no
> >> program exists any more)
> >>
> >> HTH
> >> Cheers - Neil
> >>
> >> On Fri, 21 Nov 2008 23:05:01 -0800, lindsmk
> >> <lindsmk@discussions.microsoft.com> wrote:
> >>
> >> >No, I took it to my school lab to have it checked over and I think they
> >> >erased my cd rom software ot drive. I have no idea. All I know is that it
> >> >will say driver not detected, device manager does not even list a cd rom
> >> >drive and there is no recording tab under properties. I can't even put a cd
> >> >in my pc and play it.
> >> >
> >> >"zachd [MSFT]" wrote:
> >> >
> >> >>
> >> >> Does the Recording tab show up for the CD burner when you view the
> >> >> Properties for it in Explorer?
> >> >>
> >> >> --
> >> >> Speaking for myself only.
> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> This posting is provided "AS IS" with no warranties, and confers no rights.
> >> >> --
> >> >> "lindsmk" <lindsmk@discussions.microsoft.com> wrote in message
> >> >> news:E2A0C847-02C3-48E9-B5B3-0E9AE78C5839@microsoft.com...
> >> >> > when i try to burn a CD it says to "connect cd burner and restart player".
> >> >> > I
> >> >> > don't understand this. I have burned many cds on this pc and never got
> >> >> > this
> >> >> > message. I have followed the directions of going to my computer and then
> >> >> > to
> >> >> > properties to see if it has a recording tab and it does not. What could
> >> >> > have
> >> >> > happenned? I burned a cd on here a week ago and now all of a sudden it
> >> >> > doesn't even show I have a cd burner. Can anyone help me?
> >> >>
> >> >>
> >> ------------------------------------------------
> >> Digital Media MVP : 2004-2008
> >> http://mvp.support.microsoft.com/mvpfaqs
> >>

> ------------------------------------------------
> Digital Media MVP : 2004-2008
> http://mvp.support.microsoft.com/mvpfaqs
>

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  #11  
Old 25-11-2008
Neil Smith [MVP Digital Media]
 
Posts: n/a
Re: Connect CD burner?? I have a CD burner

On Sun, 23 Nov 2008 11:22:01 -0800, lindsmk
<lindsmk@discussions.microsoft.com> wrote:

>See that's the whole proble it won't even show a cd drive in device manager.
>the only thing under disk drives is "WDC WD1600BEVS-60RST0 ATA device" I
>don't want to do anyting to it because I don't know what that means. Is that
>the cd drive?


OK, no, that's a hard disk (western digital = WDC)


>> >Yeah I found the software that was originally on my pc Cyberlink, so I
>> >downloaded the software and that didn't help any. It is a drive problem. I
>> >need info on reinstalling the cd rom drive without having to do a factory
>> >restore to default, if at all possible.


OK I've re-read that now. OK so if the physical CD-Drive itself really
is knackered, ask around some PC savvy friends.

A DVD drive would be about $25 or so at a PC store, and a couple of
beers for them to lift the lid, undo 2-4 small screws and the power /
ribbon cable, slide the drive out, new drive back in, reconnect,
screws back in and done. About 15 minutes ought to be enough.


>> >I am so frustrated with this. Id there any way to install the cd rom drive
>> >without doing a factory restore?


If it's in warranty and you got it from a physical store, book an
appointment and make them stick to it and fit a replacement while you
wait.

Threaten them with the Law if they don't respect your statutory rights
(i.e. if they insist on taking 3 weeks and charging for shipping and
delivery for a 15 minute job ;-)

If it's really important, a local mom+pa PC store should be able to
fit it for a few dollars over the price of the replcaement drive.

HTH
Cheers - Neil
------------------------------------------------
Digital Media MVP : 2004-2008
http://mvp.support.microsoft.com/mvpfaqs
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  #12  
Old 20-11-2010
Member
 
Join Date: Nov 2010
Posts: 1
Re: Connect CD burner?? I have a CD burner

Ok that is totally wrong.Your going to update any driver which has to do with the cd drive and/or with the caution sign over it once you do that the problem is fixed.
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