DVD movie video corruption, audio fine (commercial movie DVD)

Greetings,

I just bought the new Iron Man DVD movie and tried to play it on my
computer, but I'm having a problem.

Both Windows Media Player 11 and Windows Media Center have the same problem.
The DVD plays without any error codes or messages, but the video is corrupted
with large pixel blocks of varying colors. However, the audio plays fine.

As I watch, there are brief hints that the video is trying to play, as I can
see varying bits & pieces of the video come through the large pixel blocks
noted above.

Just an FYI, in case it helps: When I open the DVD in Windows Explorer,
there is 1 directory with 27 files. All the files have 1 of 3 file
extensions: BUP, IFO, or VOB.

This is the first time I've tried to play a DVD movie on my computer. I do
not have issues playing videos, audio, or games provided from other sources,
such as CD or the web.

I don't know much about troubleshooting or correcting this type of issue,
but I am computer literate and do mostly development work on this rig. Any
help to correct this issue is greatly appreciated.

System: (1.5 years old, custom self-built)

Windows Vista Ultimate x64 SP1, all Windows Updates current
Windows Media Player 11, all updates current
Intel Core 2 Duo
4GB RAM
Video setup: 3 widescreen monitors on 2 VisionTek ATI Radeon HD 2600 PRO
video cards at 512MB each. Latest monitor and video card drivers installed.
DVD Drive: Samsung SH-S183L DVD/Lightscribe drive, latest firmware/drivers
installed
Hard Drives: 320GB (2) on RAID 1 setup, with over half the capacity still free

Do you have an expired Trial version of DVD decoder software ?

Elecard trial versions may do this, or you could have a marginally
incompatible decoder installed.

The DecCheck program should be able to check which DVD decoders are
installed, and switch to a listed compatible one if necessary :
http://www.microsoft.com/downloads/d...displaylang=en

It's always worth as well, checking you have the most recent graphics
card driver software from the ATI / AMD website, in case they're a
bit iffy (drivers are updated from time to time to cope with problems
discovered by users)

[sthomas1474]

Hi JamesS
I am having the same trouble with my dvd player.. Did you get it fixed?
What did you do?
Plse help!
Thanks
Sue