Internet Radio does not work in Vista 64 bit Ultimate and WMP 11

Internet Explorer defaults reset. HTTP and RTSP protocols set to autodetect.
Click on Media Guide/Internet Radio no problems. Click on BBC World Service
16 k/ Add to My Stations no problem. Click on Visit Web Site opens web site
in new IE 7 window. I can then play the live broadcast directly from the
site. But if I click on Play within WMP ab-so-lutely nothings happens.
Within WMP, if I use >Ctrl U< a windows comes up that allows me to enter the
URL of the web site. WMP says it is connecting, then opening media, but
after a moment an error pops up: "Windows Media Player cannot play the file.
The Player might not support the file type or might not support the codec
that was used to compress the file."

The other default radio stations present the same errors.

Seeing as Microsoft won't support this nor allow you to remove or reinstall
WMP is there any way to repair this? I have not had any problems with videos
or music. Just Internet Radio.

What's an exact sample URL that fails?

Does resetting the network cache-
http://zachd.com/pss/pss.html#networktab
fix this?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Leppad" <Leppad@discussions.microsoft.com> wrote in message
news:EEF2CB60-42A2-41D9-B7B1-DC1C440761EE@microsoft.com...
> Internet Explorer defaults reset. HTTP and RTSP protocols set to
> autodetect.
> Click on Media Guide/Internet Radio no problems. Click on BBC World
> Service
> 16 k/ Add to My Stations no problem. Click on Visit Web Site opens web
> site
> in new IE 7 window. I can then play the live broadcast directly from the
> site. But if I click on Play within WMP ab-so-lutely nothings happens.
> Within WMP, if I use >Ctrl U< a windows comes up that allows me to enter
> the
> URL of the web site. WMP says it is connecting, then opening media, but
> after a moment an error pops up: "Windows Media Player cannot play the
> file.
> The Player might not support the file type or might not support the codec
> that was used to compress the file."
>
> The other default radio stations present the same errors.
>
> Seeing as Microsoft won't support this nor allow you to remove or
> reinstall
> WMP is there any way to repair this? I have not had any problems with
> videos
> or music. Just Internet Radio.

Hello Zachd,

Yes I tried that and some other suggestions from your web site. It did not
help.

The URL fails as copied from the WMP link "Visit the web site." However
clicking on the link does open up a new browser window that takes you to the
web page. Hitting the control and "U" keys within WMP allows you to enter in
the URL directly into WMP. Then WMP tries to connect and play the internet
radio. The error is then displayed. Clicking on the "Play" link within WMP
does nothing.

A URL that fails is http://www.bbc.co.uk/worldservice/

The URL taken directly from the properties of the "Listen Live" link in that
web site is:

http://www.bbc.co.uk/mediaselector/c...nbram=1&nbwm=1

These both fail when pasted into the WMP via Control-U. Any of the other
default URL's supplied with WMP in the Internet Radio feature also do not
work.

I mentioned this problem to some IT personnel I was working with the other
day and they said that this feature in WMP under Vista was simply broken from
the get-go and Microsoft has never fixed it. In other words, this problem is
not resolvable unless Microsoft writes a fix for it. Don't hold my breathe
for that I was told...

Other notes: I have Panda Internet Security and have allowed WMP through
that firewall. I have Nero 8 Ultimate installed. I have both IE 7 and
Firefox 3 with Firefox as the default browser. I have an array of standard
browser plugins such as Macromedia Flash, WMP, Java and so on. Maybe I'll
try disabling some of those and see what happens...

Thanks for your help. Microsoft should pay you.

"zachd [MSFT]" wrote:

>
> What's an exact sample URL that fails?
>
> Does resetting the network cache-
> http://zachd.com/pss/pss.html#networktab
> fix this?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> news:EEF2CB60-42A2-41D9-B7B1-DC1C440761EE@microsoft.com...
> > Internet Explorer defaults reset. HTTP and RTSP protocols set to
> > autodetect.
> > Click on Media Guide/Internet Radio no problems. Click on BBC World
> > Service
> > 16 k/ Add to My Stations no problem. Click on Visit Web Site opens web
> > site
> > in new IE 7 window. I can then play the live broadcast directly from the
> > site. But if I click on Play within WMP ab-so-lutely nothings happens.
> > Within WMP, if I use >Ctrl U< a windows comes up that allows me to enter
> > the
> > URL of the web site. WMP says it is connecting, then opening media, but
> > after a moment an error pops up: "Windows Media Player cannot play the
> > file.
> > The Player might not support the file type or might not support the codec
> > that was used to compress the file."
> >
> > The other default radio stations present the same errors.
> >
> > Seeing as Microsoft won't support this nor allow you to remove or
> > reinstall
> > WMP is there any way to repair this? I have not had any problems with
> > videos
> > or music. Just Internet Radio.
>
>

Wow, that is so weird. I pasted the URL into the player (using control U)
and it works! How did you find the proper URL?

If I know that it might come in handy if I run into problems with other
radio stations. For that matter I am not sure why clicking on the play link
by itself does not work. Hmmm...

Anyway, thanks very much.

I still think Windows is not at all user friendly.

"zachd [MSFT]" wrote:

> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> news:48E533B5-B4DB-4807-BA2E-57D2D82C2035@microsoft.com...
> > Yes I tried that and some other suggestions from your web site. It did
> > not
> > help.
>
> It is good to know that you have already tried resetting the networking
> cache, which to me would be how this would normally have been fixed.
>
> > A URL that fails is http://www.bbc.co.uk/worldservice/
> > These both fail when pasted into the WMP via Control-U. Any of the other
> > default URL's supplied with WMP in the Internet Radio feature also do not
> > work.
>
> Happily that's not accurate, which is likely why it wouldn't work - the
> actual URL here is
> http://www.bbc.co.uk/worldservice/me...live/www11.asx
> - what happens when you paste that into the player? If you get an error,
> when you click on Web Help, what URL does it take you to?
>
> > I mentioned this problem to some IT personnel I was working with the other
> > day and they said that this feature in WMP under Vista was simply broken
> > from
> > the get-go and Microsoft has never fixed it. In other words, this problem
> > is
> > not resolvable unless Microsoft writes a fix for it. Don't hold my
> > breathe
> > for that I was told...
>
> I don't understand the implication here: is this supposedly happening to
> absolutely everybody? This seems to work fine for me, and I would expect a
> lot more grousing if this was broken from the get-go for everybody.
> Frankly, that sounds like pretty poor/misleading advice. I would take their
> advice in the future with a grain of salt: it's a weird fatalistic approach
> to understanding a problem that doesn't seem highly correlated to
> reality-as-I-understand-it. But maybe they know something I don't.
>
> > Thanks for your help. Microsoft should pay you.
>
> I won't quit my day job. ;-)
>
> Things I learn here are often useful to me in terms of improving Windows
> multimedia over time, so it's kind of a win-win situation for me usually. =)
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
>

I right-clicked on the embedded player on that site and chose "Properties".

Are you using 32bit or 64bit IE? When it fails on the BBC site, can you
right-click on the embedded player and choose "Error Details"?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Leppad" <Leppad@discussions.microsoft.com> wrote in message
news:566D9799-20FF-4932-9A61-70FC454B1BEF@microsoft.com...
> Wow, that is so weird. I pasted the URL into the player (using control U)
> and it works! How did you find the proper URL?
>
> If I know that it might come in handy if I run into problems with other
> radio stations. For that matter I am not sure why clicking on the play
> link
> by itself does not work. Hmmm...
>
> Anyway, thanks very much.
>
> I still think Windows is not at all user friendly.
>
> "zachd [MSFT]" wrote:
>
>> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
>> news:48E533B5-B4DB-4807-BA2E-57D2D82C2035@microsoft.com...
>> > Yes I tried that and some other suggestions from your web site. It did
>> > not help.
>>
>> It is good to know that you have already tried resetting the networking
>> cache, which to me would be how this would normally have been fixed.
>>
>> > A URL that fails is http://www.bbc.co.uk/worldservice/
>> > These both fail when pasted into the WMP via Control-U. Any of the
>> > other
>> > default URL's supplied with WMP in the Internet Radio feature also do
>> > not
>> > work.
>>
>> Happily that's not accurate, which is likely why it wouldn't work - the
>> actual URL here is
>> http://www.bbc.co.uk/worldservice/me...live/www11.asx
>> - what happens when you paste that into the player? If you get an error,
>> when you click on Web Help, what URL does it take you to?
>>
>> > I mentioned this problem to some IT personnel I was working with the
>> > other
>> > day and they said that this feature in WMP under Vista was simply
>> > broken
>> > from
>> > the get-go and Microsoft has never fixed it. In other words, this
>> > problem
>> > is
>> > not resolvable unless Microsoft writes a fix for it. Don't hold my
>> > breathe
>> > for that I was told...
>>
>> I don't understand the implication here: is this supposedly happening to
>> absolutely everybody? This seems to work fine for me, and I would expect
>> a
>> lot more grousing if this was broken from the get-go for everybody.
>> Frankly, that sounds like pretty poor/misleading advice. I would take
>> their
>> advice in the future with a grain of salt: it's a weird fatalistic
>> approach
>> to understanding a problem that doesn't seem highly correlated to
>> reality-as-I-understand-it. But maybe they know something I don't.
>>
>> > Thanks for your help. Microsoft should pay you.
>>
>> I won't quit my day job. ;-)
>>
>> Things I learn here are often useful to me in terms of improving Windows
>> multimedia over time, so it's kind of a win-win situation for me usually.
>> =)
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>

I am using 64 bit Vista Ultimate. I also right clicked on the embedded
player but I get this URL from it's properties box:

http://www.bbc.co.uk/mediaselector/c...nbram=1&nbwm=1

Unless I don't know what an "embedded player is"...

Using Mozilla Firefox 3.0.1 and the web address
http://www.bbc.co.uk/worldservice/

I see in the upper left an orange button labeled with a speaker icon and the
text "Listen Live".

I get the same page URL's and links using IE7

"zachd [MSFT]" wrote:

>
> I right-clicked on the embedded player on that site and chose "Properties".
>
> Are you using 32bit or 64bit IE? When it fails on the BBC site, can you
> right-click on the embedded player and choose "Error Details"?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> news:566D9799-20FF-4932-9A61-70FC454B1BEF@microsoft.com...
> > Wow, that is so weird. I pasted the URL into the player (using control U)
> > and it works! How did you find the proper URL?
> >
> > If I know that it might come in handy if I run into problems with other
> > radio stations. For that matter I am not sure why clicking on the play
> > link
> > by itself does not work. Hmmm...
> >
> > Anyway, thanks very much.
> >
> > I still think Windows is not at all user friendly.
> >
> > "zachd [MSFT]" wrote:
> >
> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> >> news:48E533B5-B4DB-4807-BA2E-57D2D82C2035@microsoft.com...
> >> > Yes I tried that and some other suggestions from your web site. It did
> >> > not help.
> >>
> >> It is good to know that you have already tried resetting the networking
> >> cache, which to me would be how this would normally have been fixed.
> >>
> >> > A URL that fails is http://www.bbc.co.uk/worldservice/
> >> > These both fail when pasted into the WMP via Control-U. Any of the
> >> > other
> >> > default URL's supplied with WMP in the Internet Radio feature also do
> >> > not
> >> > work.
> >>
> >> Happily that's not accurate, which is likely why it wouldn't work - the
> >> actual URL here is
> >> http://www.bbc.co.uk/worldservice/me...live/www11.asx
> >> - what happens when you paste that into the player? If you get an error,
> >> when you click on Web Help, what URL does it take you to?
> >>
> >> > I mentioned this problem to some IT personnel I was working with the
> >> > other
> >> > day and they said that this feature in WMP under Vista was simply
> >> > broken
> >> > from
> >> > the get-go and Microsoft has never fixed it. In other words, this
> >> > problem
> >> > is
> >> > not resolvable unless Microsoft writes a fix for it. Don't hold my
> >> > breathe
> >> > for that I was told...
> >>
> >> I don't understand the implication here: is this supposedly happening to
> >> absolutely everybody? This seems to work fine for me, and I would expect
> >> a
> >> lot more grousing if this was broken from the get-go for everybody.
> >> Frankly, that sounds like pretty poor/misleading advice. I would take
> >> their
> >> advice in the future with a grain of salt: it's a weird fatalistic
> >> approach
> >> to understanding a problem that doesn't seem highly correlated to
> >> reality-as-I-understand-it. But maybe they know something I don't.
> >>
> >> > Thanks for your help. Microsoft should pay you.
> >>
> >> I won't quit my day job. ;-)
> >>
> >> Things I learn here are often useful to me in terms of improving Windows
> >> multimedia over time, so it's kind of a win-win situation for me usually.
> >> =)
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >>
>
>
>

Are you clicking over the controls on the player? I strongly suspect you're
clicking elsewhere not actually over the player's controls.

When it fails and you right-click on the Player itself, do you get any Error
Details?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Leppad" <Leppad@discussions.microsoft.com> wrote in message
news:90AE6023-CF80-4C0A-BB3F-46758A097328@microsoft.com...
>I am using 64 bit Vista Ultimate. I also right clicked on the embedded
> player but I get this URL from it's properties box:
>
> http://www.bbc.co.uk/mediaselector/c...nbram=1&nbwm=1
>
> Unless I don't know what an "embedded player is"...
>
> Using Mozilla Firefox 3.0.1 and the web address
> http://www.bbc.co.uk/worldservice/
>
> I see in the upper left an orange button labeled with a speaker icon and
> the
> text "Listen Live".
>
> I get the same page URL's and links using IE7
>
> "zachd [MSFT]" wrote:
>
>>
>> I right-clicked on the embedded player on that site and chose
>> "Properties".
>>
>> Are you using 32bit or 64bit IE? When it fails on the BBC site, can you
>> right-click on the embedded player and choose "Error Details"?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
>> news:566D9799-20FF-4932-9A61-70FC454B1BEF@microsoft.com...
>> > Wow, that is so weird. I pasted the URL into the player (using control
>> > U)
>> > and it works! How did you find the proper URL?
>> >
>> > If I know that it might come in handy if I run into problems with other
>> > radio stations. For that matter I am not sure why clicking on the play
>> > link
>> > by itself does not work. Hmmm...
>> >
>> > Anyway, thanks very much.
>> >
>> > I still think Windows is not at all user friendly.
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
>> >> news:48E533B5-B4DB-4807-BA2E-57D2D82C2035@microsoft.com...
>> >> > Yes I tried that and some other suggestions from your web site. It
>> >> > did
>> >> > not help.
>> >>
>> >> It is good to know that you have already tried resetting the
>> >> networking
>> >> cache, which to me would be how this would normally have been fixed.
>> >>
>> >> > A URL that fails is http://www.bbc.co.uk/worldservice/
>> >> > These both fail when pasted into the WMP via Control-U. Any of the
>> >> > other
>> >> > default URL's supplied with WMP in the Internet Radio feature also
>> >> > do
>> >> > not
>> >> > work.
>> >>
>> >> Happily that's not accurate, which is likely why it wouldn't work -
>> >> the
>> >> actual URL here is
>> >> http://www.bbc.co.uk/worldservice/me...live/www11.asx
>> >> - what happens when you paste that into the player? If you get an
>> >> error,
>> >> when you click on Web Help, what URL does it take you to?
>> >>
>> >> > I mentioned this problem to some IT personnel I was working with the
>> >> > other
>> >> > day and they said that this feature in WMP under Vista was simply
>> >> > broken
>> >> > from
>> >> > the get-go and Microsoft has never fixed it. In other words, this
>> >> > problem
>> >> > is
>> >> > not resolvable unless Microsoft writes a fix for it. Don't hold my
>> >> > breathe
>> >> > for that I was told...
>> >>
>> >> I don't understand the implication here: is this supposedly happening
>> >> to
>> >> absolutely everybody? This seems to work fine for me, and I would
>> >> expect
>> >> a
>> >> lot more grousing if this was broken from the get-go for everybody.
>> >> Frankly, that sounds like pretty poor/misleading advice. I would take
>> >> their
>> >> advice in the future with a grain of salt: it's a weird fatalistic
>> >> approach
>> >> to understanding a problem that doesn't seem highly correlated to
>> >> reality-as-I-understand-it. But maybe they know something I don't.
>> >>
>> >> > Thanks for your help. Microsoft should pay you.
>> >>
>> >> I won't quit my day job. ;-)
>> >>
>> >> Things I learn here are often useful to me in terms of improving
>> >> Windows
>> >> multimedia over time, so it's kind of a win-win situation for me
>> >> usually.
>> >> =)
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >>
>>
>>
>>

zachd,

If you are interested and want to send me an email address I can send you
some annotated screen shots so we both know we are looking at the same thing.
If you want your email to remain secure you can always set up a temporary
gmail account or something. I have snagit as a capture utility. It would be
a lot of work for me, but I'm game if you are.

I don't want my email address to be picked up by spammers so here it is with
a bunch of % characters inserted randomly within it. To get my real email
address just remove ALL of the % characters. Yah, I'm paranoid. Here it is:

%%j%vezina%%@%%%tb%w%ifi.c%a

Sorry to be so paranoid...once you send me your initial email I'll be able
to reply. If you're not game for this, that's ok too. It's not like I rely
or even use WMP on a regular basis. It just bugs me that I can't figure this
out, and I'd like to solve this problem for my friends who have the same
problem.

"zachd [MSFT]" wrote:

>
> Are you clicking over the controls on the player? I strongly suspect you're
> clicking elsewhere not actually over the player's controls.
>
> When it fails and you right-click on the Player itself, do you get any Error
> Details?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> news:90AE6023-CF80-4C0A-BB3F-46758A097328@microsoft.com...
> >I am using 64 bit Vista Ultimate. I also right clicked on the embedded
> > player but I get this URL from it's properties box:
> >
> > http://www.bbc.co.uk/mediaselector/c...nbram=1&nbwm=1
> >
> > Unless I don't know what an "embedded player is"...
> >
> > Using Mozilla Firefox 3.0.1 and the web address
> > http://www.bbc.co.uk/worldservice/
> >
> > I see in the upper left an orange button labeled with a speaker icon and
> > the
> > text "Listen Live".
> >
> > I get the same page URL's and links using IE7
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> I right-clicked on the embedded player on that site and chose
> >> "Properties".
> >>
> >> Are you using 32bit or 64bit IE? When it fails on the BBC site, can you
> >> right-click on the embedded player and choose "Error Details"?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> >> news:566D9799-20FF-4932-9A61-70FC454B1BEF@microsoft.com...
> >> > Wow, that is so weird. I pasted the URL into the player (using control
> >> > U)
> >> > and it works! How did you find the proper URL?
> >> >
> >> > If I know that it might come in handy if I run into problems with other
> >> > radio stations. For that matter I am not sure why clicking on the play
> >> > link
> >> > by itself does not work. Hmmm...
> >> >
> >> > Anyway, thanks very much.
> >> >
> >> > I still think Windows is not at all user friendly.
> >> >
> >> > "zachd [MSFT]" wrote:
> >> >
> >> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> >> >> news:48E533B5-B4DB-4807-BA2E-57D2D82C2035@microsoft.com...
> >> >> > Yes I tried that and some other suggestions from your web site. It
> >> >> > did
> >> >> > not help.
> >> >>
> >> >> It is good to know that you have already tried resetting the
> >> >> networking
> >> >> cache, which to me would be how this would normally have been fixed.
> >> >>
> >> >> > A URL that fails is http://www.bbc.co.uk/worldservice/
> >> >> > These both fail when pasted into the WMP via Control-U. Any of the
> >> >> > other
> >> >> > default URL's supplied with WMP in the Internet Radio feature also
> >> >> > do
> >> >> > not
> >> >> > work.
> >> >>
> >> >> Happily that's not accurate, which is likely why it wouldn't work -
> >> >> the
> >> >> actual URL here is
> >> >> http://www.bbc.co.uk/worldservice/me...live/www11.asx
> >> >> - what happens when you paste that into the player? If you get an
> >> >> error,
> >> >> when you click on Web Help, what URL does it take you to?
> >> >>
> >> >> > I mentioned this problem to some IT personnel I was working with the
> >> >> > other
> >> >> > day and they said that this feature in WMP under Vista was simply
> >> >> > broken
> >> >> > from
> >> >> > the get-go and Microsoft has never fixed it. In other words, this
> >> >> > problem
> >> >> > is
> >> >> > not resolvable unless Microsoft writes a fix for it. Don't hold my
> >> >> > breathe
> >> >> > for that I was told...
> >> >>
> >> >> I don't understand the implication here: is this supposedly happening
> >> >> to
> >> >> absolutely everybody? This seems to work fine for me, and I would
> >> >> expect
> >> >> a
> >> >> lot more grousing if this was broken from the get-go for everybody.
> >> >> Frankly, that sounds like pretty poor/misleading advice. I would take
> >> >> their
> >> >> advice in the future with a grain of salt: it's a weird fatalistic
> >> >> approach
> >> >> to understanding a problem that doesn't seem highly correlated to
> >> >> reality-as-I-understand-it. But maybe they know something I don't.
> >> >>
> >> >> > Thanks for your help. Microsoft should pay you.
> >> >>
> >> >> I won't quit my day job. ;-)
> >> >>
> >> >> Things I learn here are often useful to me in terms of improving
> >> >> Windows
> >> >> multimedia over time, so it's kind of a win-win situation for me
> >> >> usually.
> >> >> =)
> >> >>
> >> >> --
> >> >> Speaking for myself only.
> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >>
> >>
> >>
> >>
>
>
>

I am unfortunately unavailable for email based chats about the player, as
that would tend to offer an avenue for the complete destruction of my
communicative life, given the complexity of the multimedia field. I'm happy
to help out on a as-time-allows basis, but unless it's something really
wonky e-mail is a no-go for me. That is said with all respect and love. =)

Plus, frankly, screenshots and most text is about a zillion times inferior
to a simple Remote Assistance session in Windows Live Messenger. =)

How many of your friends are running into this issue? I'm surprised that
you evidently know of more people with this problem and I do not know of
any. Usually it should be the other way around with player problems. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Leppad" <Leppad@discussions.microsoft.com> wrote in message
news:B8581D4F-6C9B-4E00-8596-D22E25DB9114@microsoft.com...
> zachd,
>
> If you are interested and want to send me an email address I can send you
> some annotated screen shots so we both know we are looking at the same
> thing.
> If you want your email to remain secure you can always set up a temporary
> gmail account or something. I have snagit as a capture utility. It would
> be
> a lot of work for me, but I'm game if you are.
>
> I don't want my email address to be picked up by spammers so here it is
> with
> a bunch of % characters inserted randomly within it. To get my real email
> address just remove ALL of the % characters. Yah, I'm paranoid. Here it
> is:
>
> %%j%vezina%%@%%%tb%w%ifi.c%a
>
> Sorry to be so paranoid...once you send me your initial email I'll be able
> to reply. If you're not game for this, that's ok too. It's not like I
> rely
> or even use WMP on a regular basis. It just bugs me that I can't figure
> this
> out, and I'd like to solve this problem for my friends who have the same
> problem.
>
> "zachd [MSFT]" wrote:
>
>>
>> Are you clicking over the controls on the player? I strongly suspect
>> you're
>> clicking elsewhere not actually over the player's controls.
>>
>> When it fails and you right-click on the Player itself, do you get any
>> Error
>> Details?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
>> news:90AE6023-CF80-4C0A-BB3F-46758A097328@microsoft.com...
>> >I am using 64 bit Vista Ultimate. I also right clicked on the embedded
>> > player but I get this URL from it's properties box:
>> >
>> > http://www.bbc.co.uk/mediaselector/c...nbram=1&nbwm=1
>> >
>> > Unless I don't know what an "embedded player is"...
>> >
>> > Using Mozilla Firefox 3.0.1 and the web address
>> > http://www.bbc.co.uk/worldservice/
>> >
>> > I see in the upper left an orange button labeled with a speaker icon
>> > and
>> > the
>> > text "Listen Live".
>> >
>> > I get the same page URL's and links using IE7
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> I right-clicked on the embedded player on that site and chose
>> >> "Properties".
>> >>
>> >> Are you using 32bit or 64bit IE? When it fails on the BBC site, can
>> >> you
>> >> right-click on the embedded player and choose "Error Details"?
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
>> >> news:566D9799-20FF-4932-9A61-70FC454B1BEF@microsoft.com...
>> >> > Wow, that is so weird. I pasted the URL into the player (using
>> >> > control
>> >> > U)
>> >> > and it works! How did you find the proper URL?
>> >> >
>> >> > If I know that it might come in handy if I run into problems with
>> >> > other
>> >> > radio stations. For that matter I am not sure why clicking on the
>> >> > play
>> >> > link
>> >> > by itself does not work. Hmmm...
>> >> >
>> >> > Anyway, thanks very much.
>> >> >
>> >> > I still think Windows is not at all user friendly.
>> >> >
>> >> > "zachd [MSFT]" wrote:
>> >> >
>> >> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
>> >> >> news:48E533B5-B4DB-4807-BA2E-57D2D82C2035@microsoft.com...
>> >> >> > Yes I tried that and some other suggestions from your web site.
>> >> >> > It
>> >> >> > did
>> >> >> > not help.
>> >> >>
>> >> >> It is good to know that you have already tried resetting the
>> >> >> networking
>> >> >> cache, which to me would be how this would normally have been
>> >> >> fixed.
>> >> >>
>> >> >> > A URL that fails is http://www.bbc.co.uk/worldservice/
>> >> >> > These both fail when pasted into the WMP via Control-U. Any of
>> >> >> > the
>> >> >> > other
>> >> >> > default URL's supplied with WMP in the Internet Radio feature
>> >> >> > also
>> >> >> > do
>> >> >> > not
>> >> >> > work.
>> >> >>
>> >> >> Happily that's not accurate, which is likely why it wouldn't work -
>> >> >> the
>> >> >> actual URL here is
>> >> >> http://www.bbc.co.uk/worldservice/me...live/www11.asx
>> >> >> - what happens when you paste that into the player? If you get an
>> >> >> error,
>> >> >> when you click on Web Help, what URL does it take you to?
>> >> >>
>> >> >> > I mentioned this problem to some IT personnel I was working with
>> >> >> > the
>> >> >> > other
>> >> >> > day and they said that this feature in WMP under Vista was simply
>> >> >> > broken
>> >> >> > from
>> >> >> > the get-go and Microsoft has never fixed it. In other words,
>> >> >> > this
>> >> >> > problem
>> >> >> > is
>> >> >> > not resolvable unless Microsoft writes a fix for it. Don't hold
>> >> >> > my
>> >> >> > breathe
>> >> >> > for that I was told...
>> >> >>
>> >> >> I don't understand the implication here: is this supposedly
>> >> >> happening
>> >> >> to
>> >> >> absolutely everybody? This seems to work fine for me, and I would
>> >> >> expect
>> >> >> a
>> >> >> lot more grousing if this was broken from the get-go for everybody.
>> >> >> Frankly, that sounds like pretty poor/misleading advice. I would
>> >> >> take
>> >> >> their
>> >> >> advice in the future with a grain of salt: it's a weird fatalistic
>> >> >> approach
>> >> >> to understanding a problem that doesn't seem highly correlated to
>> >> >> reality-as-I-understand-it. But maybe they know something I don't.
>> >> >>
>> >> >> > Thanks for your help. Microsoft should pay you.
>> >> >>
>> >> >> I won't quit my day job. ;-)
>> >> >>
>> >> >> Things I learn here are often useful to me in terms of improving
>> >> >> Windows
>> >> >> multimedia over time, so it's kind of a win-win situation for me
>> >> >> usually.
>> >> >> =)
>> >> >>
>> >> >> --
>> >> >> Speaking for myself only.
>> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> >> rights.
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

No problem, I totally understand. As I said, putting in the correct URL as
YOU gave me works well. I just have no idea where you got it, nor how to
save that URL as the default for that particular BBC link within WMP.
Putting in YOUR URL within any browser (that is,
http://www.bbc.co.uk/worldservice/me...live/www11.asx) simply opens a
new tab or window using what I assume is the browser's WMP plugin. Putting
that URL into WMP directly via Control U plays the station very well within
WMP as it should. It's just that the default buttons that came with the WMP
program which came with the operating system simply don't work.

Let's just call this one unresolved as I too have time constraints. I want
to thank you for your help, and good luck to you in the future.

"zachd [MSFT]" wrote:

>
> I am unfortunately unavailable for email based chats about the player, as
> that would tend to offer an avenue for the complete destruction of my
> communicative life, given the complexity of the multimedia field. I'm happy
> to help out on a as-time-allows basis, but unless it's something really
> wonky e-mail is a no-go for me. That is said with all respect and love. =)
>
> Plus, frankly, screenshots and most text is about a zillion times inferior
> to a simple Remote Assistance session in Windows Live Messenger. =)
>
> How many of your friends are running into this issue? I'm surprised that
> you evidently know of more people with this problem and I do not know of
> any. Usually it should be the other way around with player problems. =)
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> news:B8581D4F-6C9B-4E00-8596-D22E25DB9114@microsoft.com...
> > zachd,
> >
> > If you are interested and want to send me an email address I can send you
> > some annotated screen shots so we both know we are looking at the same
> > thing.
> > If you want your email to remain secure you can always set up a temporary
> > gmail account or something. I have snagit as a capture utility. It would
> > be
> > a lot of work for me, but I'm game if you are.
> >
> > I don't want my email address to be picked up by spammers so here it is
> > with
> > a bunch of % characters inserted randomly within it. To get my real email
> > address just remove ALL of the % characters. Yah, I'm paranoid. Here it
> > is:
> >
> > %%j%vezina%%@%%%tb%w%ifi.c%a
> >
> > Sorry to be so paranoid...once you send me your initial email I'll be able
> > to reply. If you're not game for this, that's ok too. It's not like I
> > rely
> > or even use WMP on a regular basis. It just bugs me that I can't figure
> > this
> > out, and I'd like to solve this problem for my friends who have the same
> > problem.
> >
> > "zachd [MSFT]" wrote:
> >
> >>
> >> Are you clicking over the controls on the player? I strongly suspect
> >> you're
> >> clicking elsewhere not actually over the player's controls.
> >>
> >> When it fails and you right-click on the Player itself, do you get any
> >> Error
> >> Details?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> >> news:90AE6023-CF80-4C0A-BB3F-46758A097328@microsoft.com...
> >> >I am using 64 bit Vista Ultimate. I also right clicked on the embedded
> >> > player but I get this URL from it's properties box:
> >> >
> >> > http://www.bbc.co.uk/mediaselector/c...nbram=1&nbwm=1
> >> >
> >> > Unless I don't know what an "embedded player is"...
> >> >
> >> > Using Mozilla Firefox 3.0.1 and the web address
> >> > http://www.bbc.co.uk/worldservice/
> >> >
> >> > I see in the upper left an orange button labeled with a speaker icon
> >> > and
> >> > the
> >> > text "Listen Live".
> >> >
> >> > I get the same page URL's and links using IE7
> >> >
> >> > "zachd [MSFT]" wrote:
> >> >
> >> >>
> >> >> I right-clicked on the embedded player on that site and chose
> >> >> "Properties".
> >> >>
> >> >> Are you using 32bit or 64bit IE? When it fails on the BBC site, can
> >> >> you
> >> >> right-click on the embedded player and choose "Error Details"?
> >> >>
> >> >> --
> >> >> Speaking for myself only.
> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >> --
> >> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> >> >> news:566D9799-20FF-4932-9A61-70FC454B1BEF@microsoft.com...
> >> >> > Wow, that is so weird. I pasted the URL into the player (using
> >> >> > control
> >> >> > U)
> >> >> > and it works! How did you find the proper URL?
> >> >> >
> >> >> > If I know that it might come in handy if I run into problems with
> >> >> > other
> >> >> > radio stations. For that matter I am not sure why clicking on the
> >> >> > play
> >> >> > link
> >> >> > by itself does not work. Hmmm...
> >> >> >
> >> >> > Anyway, thanks very much.
> >> >> >
> >> >> > I still think Windows is not at all user friendly.
> >> >> >
> >> >> > "zachd [MSFT]" wrote:
> >> >> >
> >> >> >> "Leppad" <Leppad@discussions.microsoft.com> wrote in message
> >> >> >> news:48E533B5-B4DB-4807-BA2E-57D2D82C2035@microsoft.com...
> >> >> >> > Yes I tried that and some other suggestions from your web site.
> >> >> >> > It
> >> >> >> > did
> >> >> >> > not help.
> >> >> >>
> >> >> >> It is good to know that you have already tried resetting the
> >> >> >> networking
> >> >> >> cache, which to me would be how this would normally have been
> >> >> >> fixed.
> >> >> >>
> >> >> >> > A URL that fails is http://www.bbc.co.uk/worldservice/
> >> >> >> > These both fail when pasted into the WMP via Control-U. Any of
> >> >> >> > the
> >> >> >> > other
> >> >> >> > default URL's supplied with WMP in the Internet Radio feature
> >> >> >> > also
> >> >> >> > do
> >> >> >> > not
> >> >> >> > work.
> >> >> >>
> >> >> >> Happily that's not accurate, which is likely why it wouldn't work -
> >> >> >> the
> >> >> >> actual URL here is
> >> >> >> http://www.bbc.co.uk/worldservice/me...live/www11.asx
> >> >> >> - what happens when you paste that into the player? If you get an
> >> >> >> error,
> >> >> >> when you click on Web Help, what URL does it take you to?
> >> >> >>
> >> >> >> > I mentioned this problem to some IT personnel I was working with
> >> >> >> > the
> >> >> >> > other
> >> >> >> > day and they said that this feature in WMP under Vista was simply
> >> >> >> > broken
> >> >> >> > from
> >> >> >> > the get-go and Microsoft has never fixed it. In other words,
> >> >> >> > this
> >> >> >> > problem
> >> >> >> > is
> >> >> >> > not resolvable unless Microsoft writes a fix for it. Don't hold
> >> >> >> > my
> >> >> >> > breathe
> >> >> >> > for that I was told...
> >> >> >>
> >> >> >> I don't understand the implication here: is this supposedly
> >> >> >> happening
> >> >> >> to
> >> >> >> absolutely everybody? This seems to work fine for me, and I would
> >> >> >> expect
> >> >> >> a
> >> >> >> lot more grousing if this was broken from the get-go for everybody.
> >> >> >> Frankly, that sounds like pretty poor/misleading advice. I would
> >> >> >> take
> >> >> >> their
> >> >> >> advice in the future with a grain of salt: it's a weird fatalistic
> >> >> >> approach
> >> >> >> to understanding a problem that doesn't seem highly correlated to
> >> >> >> reality-as-I-understand-it. But maybe they know something I don't.
> >> >> >>
> >> >> >> > Thanks for your help. Microsoft should pay you.
> >> >> >>
> >> >> >> I won't quit my day job. ;-)
> >> >> >>
> >> >> >> Things I learn here are often useful to me in terms of improving
> >> >> >> Windows
> >> >> >> multimedia over time, so it's kind of a win-win situation for me
> >> >> >> usually.
> >> >> >> =)
> >> >> >>
> >> >> >> --
> >> >> >> Speaking for myself only.
> >> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> >> rights.
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>