I got a Tikona connection at my place. But then I surrendered it before going much ahead. This was done because I felt that there is something wrong with their services. The person who came at my place to install the connection said that the PC needs to be formatted. This was just an excuse as he could not install the router software. After that I just canceled the existing account by calling their call center. To my surprise they collected the equipment from my home on the next day itself. And then I was told that I would get the refund immediately, since the connection was not activated. But I haven’t got it as of yet. So can anyone help me on this?
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