What to do when internet connection is too slow because of low received packets?

[CHARO]

What to do when internet connection is too slow because of low received packets ? I am receiving very low speed and some time it makes the computers impossible to access internet as well.

[Galvin]

If there is no package is received ke le pc is not connected. you have configured the IP address manually or automatically? Is there an error message such as "limited or no connection", or "IP address conflict" or "duplicate name on the network"

[NAEVA]

The CPL signal (relatively low) may be disrupted by various devices. From when you are facing this problem ? Did you make changes to your electrical system ?

[GaryK]

otherwise you need to do a reset of your livebox and that you change the channel of the wifi .If you have returned to a fixed IP, it may be that you must give the address of your DNS. Otherwise, your network is secure? In this case try to re-enter the code.