Error 678 in BSNL broadband

[Vishant]

Hello friends

Whenever i tried to connect i am getting Error 678. so i am not able to connect to BSNL broadband from few days. I have tried to ping the ip 192.168.1.1 but it is showing the "destination host unreachable".

[Santosh12]

It is due to poor connectivity. Problem can be anywhere between B.RAS - Tier 2 - DSLAM - Modem - PC

[Saku]

Switch off / Switch on Modem (Power Switch at the back of modem ) and wait for 2 minutes. Then retry.

[Vishant]

Originally Posted by Saku

Switch off / Switch on Modem (Power Switch at the back of modem ) and wait for 2 minutes. Then retry.

I tried that then also i get same error.

[Rahul45]

Reset Modem [Back pin (in the hole) to be pressed in switched ON condition]
[Note : Link PC in black type Modem or WAN / LAN in white type Modem will go Off and then ON and system may be stable. Then retry.


If problem is still not solved then

• Check link lamp in Black type Modem or WAN lamp in White Modem. If it is blinking, then it is line problem.
• Check Modem to splitter connectivity.
• Jack in & Jack out the cable of / to the modem and to the splitter
• Jack in & Jack out the telephone connection of the splitter.

If lamp is still blinking - then it is due to poor line condition / fault.
The case has to be referred to Area Broadband Team for attending the fault.

[graciousn]

Originally Posted by Vishant

Hello friends

Whenever i tried to connect i am getting Error 678. so i am not able to connect to BSNL broadband from few days. I have tried to ping the ip 192.168.1.1 but it is showing the "destination host unreachable".

if "destination host unreachable " when u ping ip 192.168.1.1
there is a chance of modem fault, or poor cable connectivity (rj 45) or Ethernet card of ur system is faulty.


please try:

1. give an IP address ( example : 192.168.1.3) to your lan (tcp/ip internet protocol)

2. then ping the IP (192.168.1.3)
if u get reply ( without loss) that means your lan card is ok.

call bsnl broad band team to replace your modem.