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Thread: Broadband keeps going dead

  1. #1
    Join Date
    Aug 2008
    Posts
    71

    Broadband keeps going dead

    I have a Airtel broadband at my home. I am using it from few months now but recenlt some unusual problem has started with the broadband. After connecting to the internet, it disconnects by itself or gets slowed down gradually and then stuck at certain point. Sometimes, it does not even connects but the icon in the task bar says it is connected. I also checked with a different modem but same problem.

  2. #2
    Join Date
    Dec 2007
    Posts
    765

    Re: Broadband keeps going dead

    Check the IP settings and also default gateway by running "ipconfig/all" through command prompt. Also check if you have configured connection in bridge mode or PPPoE mode.
    No TechArena No Experts, Know TA know Experts!

  3. #3
    Join Date
    Dec 2005
    Posts
    945

    Re: Broadband keeps going dead

    Plug the computer directly into the cable modem and see if the connection fails. Also i would look into a firmware update for the router.
    you know you've made it big on here when you have your own imposter

  4. #4
    Join Date
    Aug 2008
    Posts
    721

    Re: Broadband keeps going dead

    If you think that your broadband is not running as fast as it usually does then there could be a number of possible explanations or reasons.

    First off you can try running a broadband speed test that will give an indication at what speed your broadband is running at.

    If your broadband provider has a service and support page or telephone line then it is worth either looking at the page or ringing the number and see if they have any reported problems that could explain the reason why your broadband is not running as fast.

    Another explanation that affects some broadband users are "fair usage policies" that in some cases reduce the speed a user can connect to broadband with. This is usually applied to users who over use their bandwidth allowance (it must be noted though that even on some unlimited bandwidth deals fair usage policies still exist).

  5. #5
    Join Date
    Dec 2007
    Posts
    765

    Re: Broadband keeps going dead

    Check your usage on Airtel portal, does it match to your browsing and internet usage?

    Worst case might be that the TCP stack or some networking files have got corrupted. Reinstall OS or rather the networking parts of it only in that case.
    No TechArena No Experts, Know TA know Experts!

  6. #6
    Join Date
    Aug 2008
    Posts
    721

    Re: Broadband keeps going dead

    Are you using P2P (Peer to Peer) file sharing programs? If so then try turning the file sharing program off, as file sharing programs use up allot of bandwidth some broadband providers limit the speed you can use the internet if you are using file sharing programs. If you turn off the file sharing program and your broadband speed goes back to normal then it is an indication that maybe your broadband provider does restrict your broadband access if you are using file sharing programs. A idea would be to only use the file sharing programs when you are not trying to use the Internet for other things.

  7. #7
    Join Date
    Aug 2008
    Posts
    50

    Re: Broadband keeps going dead

    It can also be due to some crapy malware getting installed on the PC while surfing through crapy sites. Try to run Microsoft malware removal tool.

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